Had very lengthy stay here recently; had stayed here before many times. Remodeling is still going on, so had view of green tarp from my window. Newly remodeled rooms have bigger bathrooms than before, but room feels smaller and so do the beds. Very poorly designed closet--it is in the bathroom, so your clothes can get moist. Yuck. Also, no space for second suitcase--put it on the chair. No more bathrobes, q-tips, cotton balls, or shaving mirror in the bathrom like they used to have. Can't get a disposable razor from the front desk anymore; but they will sell you one. The added concierge room (looks like it used to be a guest room) for Diamond members needs to be refined/improved. Having kids in pj's running around screaming in it is not helpful/useful to business travelers--maybe a 21 and up only restrction? That would really help. (They do have alcohol in there for the taking with no one looking at IDs) Also suggest keeping the door of the business center locked/secured for similar reasons, as opposed to propping it open. Finally, room service dishes seem to stay in the hallways for hours on end, including overnight. Saw this day after day--same dishes would be there at 8 AM and still here at 5 PM. Really need to collect them and get them out of the hallways. Hope the hotel can get their act together. The property has a lot of potential.
- Official Description (provided by the hotel):
- Located just 2 blocks from the famous Historic Plaza, the Hilton is one of the best hotels in downtown Santa Fe. Not many hotels near Santa Fe, NM can compete with our excellent service and amenities. ... more less
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- Also Known As:
- Hilton Santa Fe Historic Plaza Hotel Santa Fe
- Hilton Hotel Santa Fe