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“Very quiet hotel in a great location” 5 of 5 stars
Review of Hilton Santa Fe Historic Plaza

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Hilton Santa Fe Historic Plaza
3.5 of 5 Hotel   |   100 Sandoval St, Santa Fe, NM 87501-2131   |  
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Special Offer
New Mexico Cultural Offer
Ranked #23 of 60 Hotels in Santa Fe
Santa Ana, California
Top Contributor
164 reviews 164 reviews
86 hotel reviews
Reviews in 72 cities Reviews in 72 cities
117 helpful votes 117 helpful votes
“Very quiet hotel in a great location”
5 of 5 stars Reviewed May 1, 2011

This hotel has a great location. We never needed our car the whole time. You can walk anywhere. I had a room in one of the three casitas, which are in a separate building along one of the side streets. Each casita has its own parking spot, so that is really nice. They are at the back of the property, so you have to drive all the way around the other buildings. I found every single person in Santa Fe to be exceptionally friendly and everyone in this hotel was just as friendly and helpful. We took one of the historic ghost walking tours which was really fun and interesting. They meet right in the lobby in the early evening where they have chips and salsa set up. The breakfast at the restaurant was ok, but not bad. The room was huge. It was a casita (basically a suite) with a kitchenette, living room, fireplace, bedroom, and a huge bathroom. The windows are right next to the street but it's very quiet. I would not hesitate to come here again. I think the only hotel with a better location is La Fonda (which is haunted BTW) which is right in the middle of everything, but the Hilton is a nice enough distance away from the center of things to be very quiet and peaceful.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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764 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
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English first
Seattle
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 18, 2011

I have stayed at this Hilton twice for business and had excellent experiences both times. The staff are very helpful. The lobby and common areas are quite charming, with a wood fireplace and free hot cider and apples. It is located walking distance from a ton of great restaurants and shops. Parking is very easy. Rooms are spacious and quiet. They accept the government rates, which is a big bonus when traveling under per diem limits.

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phillipsburg, New Jersey
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 18, 2011

Book on-line for quality rates and service..Fabulous Hotel

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 18, 2011

This hotel was brilliant. Not only was the pricing very reasonable for the services/amenities, it was in a fantastic location only a few blocks from the central plaza. The rooms were very well presented and the beds were super comfortable! The staff were fabulous...they were incredibly helpful and could never do enough to help. I would stay here in a heartbeat!!!! A+++++++

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2011

not the newest or the fanciest but the most dependable in good service appreciative staff location cant be better room service excellent breakfast buffet has salmon staff is eager to please rooms clean issues corrected in minutes smiles on the employee faces you have to try the lunch with meat carving choices gourmet new mexican soups actual chef and creator serving you wait staff exceptional concierge very helpfull cabs shuttle service stop to Albuquerque they have upgraded suites and some beautiful villas I believe available saw some really nice upgraded rooms available Im going to try next time lobby is beautiful and smart business center convenient great ballrooms meeting rooms I scoped it out its a great choice for multiple reasons and some of the best shopping and visiting spots are literally within walking distance let alone across the street from Seret and Sons a world class shopping experience for the home and worldly construction.

Room Tip: all the rooms look out at New Mexico blue skies
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  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 16, 2011

This hotel is in a perfect location, easy to find, parking is easy, and only a few blocks to the Plaza in a very walkable area. Upon arrival the parking attendant/bellman was very helpful. The desk clerk was smiling and check in was smooth and efficient.

Best of all, the lobby in the Hilton is gorgeous. It has rustic southwest charm, a cozy fireplace, and sitting area, a nice place just to relax and read a book. The hallway decor is attractive with ornamental lighting and local art canvases. The hotel does well at capturing local character and making you feel like you're in Santa Fe.

Although I had to wait until after 3:00 to check into my room (not a big deal) they graciously held my bags while we walked around town and had some lunch. The room was worth the wait. It was a very large room on the bottom floor with a sliding glass door to the pool and jacuzzi area. Only one minor negative point is the pool itself does not look attractive in the off season, but the jacuzzi was open and was clean so that was nice having it so accessible to my room.

Overall a fantastic stay, would certainly stay again.

Room Tip: 1st floor with sliding glass door
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  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
Top Contributor
147 reviews 147 reviews
81 hotel reviews
Reviews in 95 cities Reviews in 95 cities
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed April 14, 2011

As other posters have commented, you can't beat the location. Plaza area is within easy walking distance to the shops and restaurants.

This is an historic building so don't expect it be to be brand spanking new with all the latest building amenities and room sizes you may find at newer Hiltons. Having said that, the property appears to be very well maintained and decorated in a great southwest motif. Thought the public spaces - lobby, restaurants, hallways, etc. - were very well maintained and looked very nice.

Our room was nice, fairly typical but had a small bathroom, some missing wallpaper border, a hot iron stain on the carpet and a toilet that flushed so hard and loud you could hear the toilet next door to you. Room housekeeping could have been better - bed sheets weren't changed when requested (took request to front desk to make it happen) and vacuuming the carpet wasn't thorough as' leftovers' were still on the floor after the room was cleaned. Still the beds were very comfy and our room location was very quiet.

Special credit goes to the staff, especially the foodservice folks, who were unrelenting in their commitment to excellence. They were always checking to see what they could do to make our dining experience better. Food was excellent and the fitness room is top notch.

NOT SO GOOD: paying for self parking, paying for internet access except if you are sitting in the lobby.

Every property has its opportunities for improvement but this Hilton is nevetheless a GOOD CHOICE and certainly would stay here again.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Santa Fe Historic Plaza

Address: 100 Sandoval St, Santa Fe, NM 87501-2131
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Santa Fe
#18 Family Hotel in Santa Fe
#20 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Santa Fe Historic Plaza 3.5*
Number of rooms: 158
Official Description (provided by the hotel):
Located just 2 blocks from the famous Historic Plaza, the Hilton is one of the best hotels in downtown Santa Fe. Not many hotels near Santa Fe, NM can compete with our excellent service and amenities. ... more   less 
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Also Known As:
Hilton Santa Fe Historic Plaza Hotel Santa Fe
Hilton Hotel Santa Fe

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