Stayed here for four nights with my family. One bedroom suite with sleeper sofa. The rooms were comfortable and VERY ordinary. Tiny and dark bathroom with no windows. Had a lovely balcony but it was too cold to enjoy it, sadly. The hotel was understaffed and often there was no concierge, no help with bags, very poor restaurant service. Off season, but the gaps were kind of glaring. It was just okay. Kind of a chain type hotel but with better decor and food. Room service (twice) took well over an hour and ither cold or wrong food was delivered.
Location can't be beat. Second time I have stayed there (business chose location) and my opinion is the same as several years ago. Lots of deferred maintenance and staff issues. The food was good (very spicy... almost incendiary) and the restaurant tips for outside the hotel were thoughtful and good. But there are lots of other places and they areprobably better for the amount paid......
- Also Known As:
- Eldorado Hotel And Spa
- Eldorado Hotel
- Eldorado Hotel Santa Fe
- Eldorado Santa Fe
- Official Description (provided by the hotel):
- Come to Eldorado Hotel and Spa, where award-winning luxury and unexpected delights set the stage for an enchanting visit.4 Diamond/4 Star Hotel located steps from the Santa Fe Plaza. Relaxing rooms, some with wood burning fireplaces. Superb cuisine at the Old House Restaurant. Exquisite drinks and fabulous apps at AGAVE Lounge. Ultimate pampering at Nidah Spa. ... more less
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