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“Perfect place to stay in Santa Fe!😊” 5 of 5 stars
Review of Eldorado Hotel & Spa

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Eldorado Hotel & Spa
4.0 of 5 Hotel   |   309 W San Francisco St, Santa Fe, NM 87501 (Downtown)   |  
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Complimentary Wi-Fi
Ranked #16 of 60 hotels in Santa Fe
Shawnee, Ok
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Perfect place to stay in Santa Fe!😊”
5 of 5 stars Reviewed December 25, 2013 via mobile

We just returned from a wonderful 3 days in Santa Fe and loved staying at the El Dorado Hotel! The location was right off the square, the room was very nice , and the food at the Old House was outstanding. It was probably the best buffet breakfast I've ever had! The granola was made there by their chef and I tried to buy some it was so good! They need to sell it! Loved staying there and will again!

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Eldorado Hotel & Spa, responded to this review, December 27, 2013
What wonderful comments! Happy you enjoyed your stay in every aspect.
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687 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
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English first
Port Angeles, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2013

Since July 2013 I have stayed at the El Dorado Hotel on several occassions. I found the rooms to be very comfortable, quiet, and clean. The service is outstanding. There is a great gym, all season outdoor salt water pool and hot tub, where you can view Santa Fe from the rooftop.
I highly recommend this hotel for business travelers and families on vacation.

Room Tip: Ask for a room on the fourth or fifth floor. If you are staying at the hotel in the winter, ask for...
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  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Eldorado Hotel & Spa, responded to this review, December 21, 2013
Thank you for your repeat business! It makes this entire hotel happy to know we are providing the consistent and quality service you look for when staying in Santa Fe.
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Frisco, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2013

My daughter and I stayed at the Eldorado Hotel & Spa in late November to celebrate her 21st birthday. We enjoyed Santa Fe shopping, dining, history, and this wonderful hotel. The staff was friendly, warm, and extremely accommodating, including the parking garage valets who were so patient and helpful when we needed to get in and out of the car. The spa was fabulous. We enjoyed facials together, and the entire spa experience was second to none. We were treated like royalty from the moment we arrived! We also had a celebratory drink in the hotel lounge one night. Our waitress was happy to get my daughter a replacement drink when the Irish coffee she ordered was not what she expected! I can highly recommend the Eldorado, and we are going to try and make a stay here an annual event!

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Eldorado Hotel & Spa, responded to this review, December 20, 2013
Can't wait to have you back each year. I am so happy we made such an impression for your stay. Happy Birthday to your daughter. Thank you again for staying with us!
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Hong Kong, China
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 18, 2013

Just a couple of blocks from the heat of Santa Fe historical center. Clean and reasonable value.
Could have better TV channels, faster internet and breafast included. Carpets could be cleaner. Would recommend it anyway.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Eldorado Hotel & Spa, responded to this review, December 20, 2013
Thank you for the kind comments. We are anctipating upgrading our internet and television service in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oro Valley, Arizona
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 14, 2013

The El Dorado has everything you could want in Santa Fe. It is steps from the Plaza. Its common areas are beautiful, especially at the olidays. The rooms are excellent. Most of all the staff is terrific. They go above and byod at all time. We checked in last night and later we found a hand written note from the front desk person under our door thanking us fr being here and offering to do whatever she could do make our visit even better.

Very impressed by everything here. Highly recommend!

Room Tip: Ask for a fireplace king. Real wood fireplace
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  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Eldorado Hotel & Spa, responded to this review, December 15, 2013
I am so happy to hear that you enjoyed everything with the stay. We aim to please!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new mexico
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed December 12, 2013

From the outside this hotel is quite beautiful, especially during the holiday season as all the luminaria lights are displayed outside.

We had a room with a Kiva. Too smoky, even though we did not light the fire, the smoke residue from previous person was strong and when you opened the window, the other kiva smoke came in. We smelled like a campfire the next morning.

The hotel needs some updating. The lobby is nice, but the rooms seem a bit old.

The restaurant does have a great breakfast. And, the staff is very friendly. That is a plus.

Room Tip: Do not choose the Kiva room unless you like smoke. The 4th floor, facing east has nice views of the...
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  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Eldorado Hotel & Spa, responded to this review, December 13, 2013
I am sorry we missed this opportunity to make your stay special. I have not heard this from previous guests unless a fire was lit or previously lit. I will make sure our Engineering department looks into this right away. I am happy you enjoyed the other portions of the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2013

This was my first visit to Santa Fe and traveled with my mother and two sisters. The Eldorado Hotel was absolutely delightful. Every staff member we encountered provided gracious and outstanding service. The rooms spacious and very comfortable. Great amenities, linens, towels, etc. Our dinner at the Old House Restaurant was delicious and again, outstanding service. The Agave Lounge was both stylish and comfortable with great margaritas. The proximity to the square made it easy to go back and forth and not worry about driving or parking. We will absolutely return to the Eldorado Hotel.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Eldorado Hotel & Spa, responded to this review, December 13, 2013
Thank you for the awesome comments! We look forward to your return. I trust the family enjoyed the trip just as much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Eldorado Hotel & Spa

Address: 309 W San Francisco St, Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Santa Fe
#5 Spa Hotel in Santa Fe
#6 Luxury Hotel in Santa Fe
#16 Family Hotel in Santa Fe
#16 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Eldorado Hotel & Spa 4*
Official Description (provided by the hotel):
Come to Eldorado Hotel and Spa, where award-winning luxury and unexpected delights set the stage for an enchanting visit.4 Diamond/4 Star Hotel located steps from the Santa Fe Plaza. Relaxing rooms, some with wood burning fireplaces. Superb cuisine at the Old House Restaurant. Exquisite drinks and fabulous apps at AGAVE Lounge. Ultimate pampering at Nidah Spa. ... more   less 
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Also Known As:
Eldorado Hotel And Spa
Eldorado Hotel Santa Fe
Eldorado Santa Fe

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