We were here for a conference and had a room on the second floor which was convenient but the view was lacking.
Service was excellent in every way during our stay. Staff were friendly and helpful.
I liked this hotel and the location is great. There are a few things that I wish were different.
These are picky but here I go:
Towels-these were seriously lame. For a resort hotel they can do better.
Coffee- the room coffee was swill to begin with and then they ran out of regular coffee for the rest of the week. The maids were very helpful scavenging coffee from the checked out rooms that had extra. This is unacceptable for a resort.
AC- Good Lord I have NEVER been so hot at night in my life and I am not a person that loves the chillzone. I could not cool that room down at night no matter what I put that thermostat on. Nights were not pleasant as we were in a heat wave that week.
Pool- Ha, ha. I wasn't there for the pool but I had to laugh when I saw it. Reminds me of the endless lap pools as far as size. Max capacity is 11 people. I just made sure there were no kids when I when up there because the area is so tiny.
Good things: location, cleanliness, staff, valet parking, complimentary apples and water in the lobby, beautiful surroundings.
- Official Description (provided by the hotel):
- Come to Eldorado Hotel and Spa, where award-winning luxury and unexpected delights set the stage for an enchanting visit.4 Diamond/4 Star Hotel located steps from the Santa Fe Plaza. Relaxing rooms, some with wood burning fireplaces. Superb cuisine at the Old House Restaurant. Exquisite drinks and fabulous apps at AGAVE Lounge. Ultimate pampering at Nidah Spa. ... more less
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- Also Known As:
- Eldorado Hotel And Spa
- Eldorado Hotel Santa Fe
- Eldorado Santa Fe