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“Adobe-Style Hotel At A Great Discount : )!” 4 of 5 stars
Review of BEST WESTERN PLUS Inn of Santa Fe

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BEST WESTERN PLUS Inn of Santa Fe
2.5 of 5 Hotel   |   3650 Cerrillos Road, Santa Fe, NM 87507   |  
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Ranked #28 of 60 Hotels in Santa Fe
Centralia, Illinois
Top Contributor
67 reviews 67 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
101 helpful votes 101 helpful votes
“Adobe-Style Hotel At A Great Discount : )!”
4 of 5 stars Reviewed March 28, 2014

We Chose The BW Plus Inn of SF For A Number of Reasons: It Offered A Great Early Spring Discount, Had A Clean, SF Decorated 2-Bedroom + Living Area/Bath/ & Balcony. The Adobe-Style Inn Had Free On-Site Parking, Was A Fast 5-Miles From SF Historic District (An Easy 15-Minute Drive Via The Fleet of SF (Eco/Price-Friendly) Buses (With Very Amicable Drivers) From The Bus Stop On Cerrillos Rd. Which Was Located Conveniently Right Next To Our Inn.

The Inn Had A Laundromat + Menu Portfolio of SF Restaurants In The Lobby Where Complimentary Continental Breakfasts Were Served & Internet Computer Was Located For Guests. The Indoor Swimming Pool & Fitness Center Rounded Out The Reasons Why We Chose The BWP Inn of SF. Recommended.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review, April 16, 2014
Dear Adventur,

Thank you very much for taking the time to post a response. We are always pleased to hear back from our guests. Your most favorable words are pleasing to my staff and I. We do hope you return in the future and perhaps you will join us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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361 reviews from our community

Traveler rating
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    63
    24
    9
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108
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Sydney, Australia
Senior Contributor
44 reviews 44 reviews
37 hotel reviews
Reviews in 37 cities Reviews in 37 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 28, 2014 via mobile

We stayed for 3 nights in mid March and found the hotel to be quite good. Our room was spacious, clean and tidy. The location was excellent to visit all areas of Santa Fe and 5 minutes from the outlet mall. Breakfast was good each morning.

Stayed March 2014, traveled with family
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review, April 16, 2014
Dear Coasttraveller,

I would like to extend my sincerest thank you for choosing our hotel during your recent visit. Your response was very detailed and this allows us to see how our guests are rating us. From the looks of your profile, I can see you travel quite extensively and your review was very pleasing. Should you return to our beautiful city, we do hope that you will join us again.
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Fair Oaks Ranch, Tx
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed March 20, 2014

This place is so badly outdated, dirty with beat up and cheap everything, I am surprised Best Western will let them use their name.
Easy to see why the staff is so robotic, they have nothing to be proud or confident about, this place needs to be totally redone or bulldozed.
Even worse, it's a Best Western "Plus" their upscale brand.
One night later we stayed at the regular Best Western in Roswell, a far superior place, room was extremely clean, everything was nicely furnished,
large flat screen, staff had the attitude of confidence in the place they work.
Everything the "Plus' lacked.
If this dump is your first Best Western experience, I can assure you that most of them are decent mid priced places, and the "Plus" brands are even better. This place is an embarrassment to the brand.

Room Tip: Go to El Rey, closer to the town square, charming rooms , same or better price.
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  • Stayed February 2014, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review, March 22, 2014
Dear CTW,

Thank you for taking the time to post your review. Please accept my apologizes for anything that you may have felt "unacceptable" during your visit. Yes, we are in the process of doing some remodeling but I'd like to think we have been doing a good job in not allowing this to effect our guests stay. If you would like to provide me with any suggestions or discuss your stay in detail, please feel free to call me at any time.
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Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 19, 2014

Quiet accommodations for a one-night stay. Close to restaurants. Clean and comfortable room. Staff was very helpful and courteous. A good value in an area where hotel rooms are a bit over-priced. Would stay here again.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review, March 22, 2014
Dear ColoradoRadish,

Thank you so much for submitting your review. I am very pleased to read your positive comments in regards to your visit. I do hope that you will return to our beautiful city and consider staying with us again.
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Minneapolis, Minnesota
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 19, 2014

This hotel is a pet friendly hotel in Santa Fe. It is close to the freeway. The staff is friendly. When I visited they had just had a water main break so they were working on that in the hallways, but otherwise the room was nice and large; we had two queen beds. The breakfast was typical, but they had a nice dining area and the other guests were all mingling in it in the morning. The public spaces were very nice and welcoming. This hotel is a good deal. I would stay here again.

Room Tip: The doors to the stairwells slam shut so stay away from them.
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  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review, April 16, 2014
Dear KathleenF,

Thank you for your recent review. I do apologize that you were here shortly after our water break so i understand there was some work going on during your visit. We have completed that now much to everyones relief. I hope despite some of the work, that you had a nice time exploring our beautiful city. Please consider joining us again upon your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laredo, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 17, 2014

Best part of the room was that it was spacious. Had 2 double beds plus a twin size sofabed. Room has a fridge but no microwave. There is a microwave in the dining area downstairs though. Indoor pool was great for the kids! Good breakfast. Dining area was crowded during spring break, but staff was kind enough to open pool area so we could use the tables there. Great deal for the price.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review, March 18, 2014
Dear Dubelza,

I would like to thank you for your recent review here on Trip Advisor. My staff and I work very hard to exceed our guest expectations. We were so pleased to read about your recent stay. I am very glad you were able to stay in a room that met your comfort needs. Please come back and see us again upon your next trip to Santa Fe. Thanks again for your comments.
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Tucson, Arizona
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 16, 2014

We stayed at this hotel for 4 nights. There were a lot of extras we liked ... café/bar open from 5 to 8 pm nightly, 3 different areas to sit & read or use your laptop, excellent hot breakfast every morning, music in the main areas, rent DVD player & DVDs from the front desk, biscochito muffins available at the desk. The only draw back is that they do not have king size beds (the queen bed was very comfortable) and there was a problem with housekeeping one day (we did not receive it at all, but not clear why).

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Inn of Santa Fe

Address: 3650 Cerrillos Road, Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotel in Santa Fe
#26 Family Hotel in Santa Fe
#27 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Inn of Santa Fe 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
The BW Inn of Santa Fe has completed a $1.5 million dollar renovation of it's exterior, public areas, and all 95 rooms. Our new decor has a southwestern flair w/ all three floors rooms having a different color scheme. We are also a 100% non-smoking facility. We have 16 suites including 2 family suites and some with balconies. ... more   less 
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Also Known As:
Best Western Plus Inn Of Santa Fe Hotel Santa Fe
Santa Fe Best Western

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