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“breakfast? not so much” 5 of 5 stars
Review of BEST WESTERN PLUS Inn of Santa Fe

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BEST WESTERN PLUS Inn of Santa Fe
2.5 of 5 Hotel   |   3650 Cerrillos Road, Santa Fe, NM 87507   |  
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Ranked #32 of 60 hotels in Santa Fe
1 review
7 helpful votes 7 helpful votes
“breakfast? not so much”
5 of 5 stars Reviewed March 16, 2014

Beautiful motel; great staff in person but not on the phone. Be sure not to leave anything in your room and call after you have left for them to retrieve it. It might not happen but I sure would go there again as leaving my charger was my fault not theirs.Go somewhere else if you have time for a decent breakfast cause you won't get it here.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review, March 18, 2014
Dear Kathy,

Thank you for taking the time to submit your review here on Trip Advisor. We would like to thank you for staying with us. I am very sorry we were unable to locate your cell phone charger. Also, we are working hard to add some extra variety to our complimentary hot breakfast. While we tend to get very good reviews on this, I was sorry to read that you felt it unfavorable. We do hope that should you return, that you will consider staying with us again. Your patronage is very valuable to us. Thanks again for you comments and suggestions.
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262 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 11, 2014

We were traveling from Texas to Colorado and decided to spend some time in Santa Fe. The Best Western on Cerrillos is the best place to stay. Very modern with updated décor, indoor swimming pool, work out room, convenient to museums, churches and shopping. I would highly recommend this Best Western.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review, March 18, 2014
Dear Mary,

Thank you for your most favorable review on Trip Advisor. While I share all reviews with my staff, of course i prefer sharing such nice ones such as yours. We are very pleased that our hard work has payed off. Please consider staying with us again on your next visit to this beautiful city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 1, 2014 via mobile

Newly remodeled and super clean! Any sized dogs allowed for no additional fee, which was great. Front desk was helpful and friendly. My room was immaculate. Breakfast was waffles, toast, cereal, fruit...the sausage offered was actually *good* ! Not typical pressed cardboard mystery meat. Highly recommend staying here!

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review, March 18, 2014
Dear Aces,

I would like thank you for taking the time to submit a review. I would also like to thank you for your kind words about this establishment. We have been working very hard to exceed expectations in all areas of our operation. One very difficult thing to master is our complimentary hot breakfast. I was very pleased that you enjoyed this. Please come back and visit us again on your next trip to the area.
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1 review
3 of 5 stars Reviewed February 20, 2014

Stayed at Best Western Plus in Santa Fe for a couple of nights with our 2 dogs. Welcoming, courteous staff, service and clean, comfortable rooms. Great location, easily accessible to old town and all that you may want to do and see around the area. Great value as well.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review, March 18, 2014
Dear LPT,

Thank you for your most favorable review. I find that many people feel the same way that you do in regards to staying outside of the downtown area. We are so pleased that you did choose us and we hope that you will visit us again on your next getaway.
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Brisbane
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 14, 2014

Stayed the one night, four miles from Santa Fe. Thought it would be cheaper and easier than staying within the city limits. Close to major shopping malls, department stores, chains. Rooms are sufficient with coffee, tea, iron, etc. Some renovations at this hotel but little disruption if any. Pleasant staff at reception and informative. OK place to stay if your passing through as we were.

Room Tip: Ask for a room in the back off the main road.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radium Hot Springs, Canada
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 8, 2014

We stopped in to the Best Western in Santa Fe for one or two nights. As Diamond members of the Best Western Rewards program, we are eligible for a room upgrade if available. We were upgraded to a suite, number 201. It was great. Clean, fresh, spacious. And the staff were all professional and very friendly. We ended up staying for five nights, and thoroughly enjoyed our stay.

Room Tip: Ask for room 201 if you want a little more room.
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review, March 18, 2014
Dear godavidgo,

Thank you for your recent review here on Trip Advisor. As a diamond member of the Gold Crown Club, we recognize your commitment to Best Western and is always a pleasure to upgrade when we can. My staff and I are always pleased to read such encouraging comments as what you have posted. Thank you again for choosing us and please consider staying with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 6, 2014

This hotel isn't as close to the center of Santa Fe as many, but it is quiet and clean, and the beds are comfortable. If you are the sort of traveller I am, you don't spend much time in the room except to sleep. The indoor pool is a definite plus especially when it is snow season!

The only drawback was that the breakfast room could be slightly bigger to allow for a few more tables. It was impossible to find a seat the first time I went in there.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Inn of Santa Fe

Address: 3650 Cerrillos Road, Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Business Hotel in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Inn of Santa Fe 2.5*
Official Description (provided by the hotel):
The BW Inn of Santa Fe has completed a $1.5 million dollar renovation of it's exterior, public areas, and all 95 rooms. Our new decor has a southwestern flair w/ all three floors rooms having a different color scheme. We are also a 100% non-smoking facility. We have 16 suites including 2 family suites and some with balconies. ... more   less 
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Also Known As:
Best Western Plus Inn Of Santa Fe Hotel Santa Fe
Santa Fe Best Western

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