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BEST WESTERN PLUS Inn of Santa Fe: Traveler Reviews

2.5 of 5
3650 Cerrillos Road, Santa Fe, NM 87507
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BEST WESTERN PLUS Inn of Santa Fe
Ranked #31 of 59 hotels in Santa Fe
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126 reviews from our community

Traveler rating
    37
    51
    24
    9
    5
See reviews for
Families
36
 
Couples
63
 
Solo
10
 
Business
8
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
colorado
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
“loud closing doors and dogs barking but...”
4 of 5 stars Reviewed December 2, 2012

A newly nicely redorated hotel, good value. Room is good but doors close loudly. Twice I sat up in bed because I thought someone had entered our room...someone coughed in the hallway and again it sounded like he was in our room. If you do not have a pet DO NOT stay on the first floor or you will suffer dogs barking and howling for hours.
We had breakfast at hotel the first time and chose to go to out for breakfast second day. Although, incuded, it is just the basic stuff, if you are on a budget and in a hurry it will be OK.
Staff is good.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask qespittler about BEST WESTERN PLUS Inn of Santa Fe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review
February 1, 2013
Dear Gespittler,

I would like to thank you for your recent stay at the Best Western Plus Inn of Santa Fe. I hope your review will help other travelers in their search for lodging in Santa Fe. I would like to apologize for any discomfort you may have experienced due to pets in other rooms. We will make a much more concerted effort to seperate those with and without animals so that this kind of thing can be avoided. I do hope that you will stay with us again in the future. It is always our mission to exceed the expectations of our guests.
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Woodland Park, Colorado
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Clean and comfortable”
4 of 5 stars Reviewed November 28, 2012

We stayed here 2 nights and 1 more night on our return trip. The room was clean, roomy and comfortable. My only concern was that there was not really a suitable place to walk our dog in the morning but the Best Western is located not far from the Santa Fe dog park. Affordable, wonderful staff and more than sufficient breakfast. Will not hesitate to stay here again.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask MaryBH240Z about BEST WESTERN PLUS Inn of Santa Fe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review
February 1, 2013
Dear Mary24bhOZ,

Thank you for your recent stay and the comments provided on Trip Advisor. I was very pleased that we were able to provide the...
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Florence
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
“Convenient and Comfy!”
4 of 5 stars Reviewed November 28, 2012

My husband and I stayed just one night. The location is good; not too far off the I-25 and a few miles from Old Town Plaza. The room was clean, comfy, and not too small. The walls are a little thin as many hotels are, and we thought the rooms doors were quite loud if they were allowed to close without assistance. All in all, it's a good value for a short stay.

Room Tip: The further back from the busy street, the quieter the room will be.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by gailzmarie for Santa Fe
Ask gailzmarie about BEST WESTERN PLUS Inn of Santa Fe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review
February 1, 2013
Dear Gailzmarie,

Thank you for your recent stay at the Best Western Plus Inn of Santa fe. Your comments have been shared with my staff as we were pleased that you wrote such a nice review. We work very hard to ensure that all guest stays are not only met but exceeded. I do hope that you choose to stay with us should you return to our beautiful city.
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Vernon, Canada
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
1 helpful vote 1 helpful vote
“Wheelchair Accessibility review”
4 of 5 stars Reviewed November 6, 2012

The mobility accessible room here was clean, quiet and had plenty of room. Very nice bathroom and I could pull in under the sink with an inch or two clearance for my knees. But, the bed was at least 10 or 12 inches higher than my 22 inch high wheelchair seat. I really don't understand why such high beds are used in mobility accessible rooms as they are impossible to transfer onto. And so make the room inaccessible.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask janno46 about BEST WESTERN PLUS Inn of Santa Fe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bdt1172SantaFe, General Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review
February 1, 2013
Dear Janno46,

I would like to start by thanking you for sharing your review with trip advisor. I was pleased that you enjoyed your stay with us...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Wonderful place to stay!!!”
5 of 5 stars Reviewed October 20, 2012

My family (2 kids & husband) and I stayed here in october 2012 while visiting Santa Fe. We were here for two nights and were very happy with the cleanliness, quiet, friendliness of staff, location, and breakfast. It is not near Old Town, but it was very easy to get there, and the price much more affordable. The room was very clean and spacious for the 4 of us. Breakfast was good with both hot and cold choices, and plenty to go around. Even it was on a busy road, it is set back and very quiet in the hotel. i will be back again.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Amii W about BEST WESTERN PLUS Inn of Santa Fe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaveWollmanSr, Regional Manager at BEST WESTERN PLUS Inn of Santa Fe, responded to this review
October 29, 2012
Dear Guest's, I want to thank you for taking the time to submit a review of your experience at the Best Western Plus Inn of Santa Fe. We take a lot of pride in providing a great guest experience and a clean comfortable room. I am very glad you enjoyed our breakfast in the morning, our staff has really been working hard to improve its selection and quality of the items. Thanks again for submitting a review, please stop in and see us again when your travels take you to Santa Fe NM.
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BEST WESTERN PLUS Inn of Santa Fe
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Additional Information about BEST WESTERN PLUS Inn of Santa Fe

Also Known As:
Best Western Plus Inn Of Santa Fe Hotel
Best Western Plus Inn Of Santa Fe Hotel Santa Fe
Santa Fe Best Western
Address: 3650 Cerrillos Road, Santa Fe, NM 87507
Phone Number:
Region: United States > New Mexico > Santa Fe
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Business Hotels in Santa Fe
#34 Family Hotels in Santa Fe
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The BW Inn of Santa Fe has completed a $1.5 million dollar renovation of it's exterior, public areas, and all 95 rooms. Our new decor has a southwestern flair w/ all three floors rooms having a different color scheme. We are also a 100% non-smoking facility. We have 16 suites including 2 family suites and some with balconies. ... more   less 
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