Rooms: very clean, I was actually surprised how clean our room was, we stayed in 114. Liked the location of this room because it was on the courtyard and near the pool area. In our room we had a coffeemaker, hairdryer, shampoo, soap and body wash, small refrigerator. Pool towels are provided for you in your room and replenished daily. Great selection of cable TV channels in room. Wi-Fi is free (get password at front desk) and honestly probably the best and fastest free hotel wi-fi I’ve ever used. The only negative in the room was that the heater/a/c unit is kind of loud when it kicks on.
The hotel is located off of one of the main and very busy roads, Cerrillo. However is a great location for accessing anything in the city. About 5 minute drive to the Plaza. There are lots of various restaurants across the street from the hotel along with a Smith’s grocery store. We had pizza delivered to our room one night and Chinese delivered another night from the Asian restaurant across the street (horrible food by the way)!
Continental breakfast: decent. Basic pastries, bagels, cereal, oatmeal, muffins, apples, coffee, orange juice. Enough to fill you up. One thing about the breakfast is that they leave the bagels and pastries out in the open air, which in turn makes them HARD! Request staff to please put a cover over these items.
The pool is HUGE! It is heated, however at night the pool room gets cold because the room is so big and the roof is like thin glass and metal and it lets in cold air and your head gets cold (We visited in mid November & the nights get cold quick in Santa Fe).The first few nights we were there the hot tub was broken, which was a bummer but they did fix it and we were able to use it the last day of our stay. You can’t tell at night but during the day it is noticeable that the pool needs a good cleaning. They have a TON of live plants around the pool (which I liked) however they do drop their leaves in the pool and I think over time it just gets dirty.
We only encountered staff upon check in and check out. They were very friendly and check in was fast an efficient. They do charge your credit card immediately when you check in so be sure to give them the card you want to use. I handed them my debit card thinking they were going to use it as a “holding” card like most hotels and then you pay when you leave, but they charged my card. Wasn’t a big deal but I wasn’t planning on using that card, oh well.
All in all this hotel is a great value for the money!! We paid $57 per night for a room with 2 queen beds (that included our taxes) and we got free wi-fi, a great pool, free breakfast every morning, a nice room and free parking. What more could you ask for? It met all of our needs and saved us a bunch of money. I would definitely stay here again the next time we are in Santa Fe.
As a side note, there is a building in the back of the hotel across from the parking lot that is par...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.