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“Great stay” 5 of 5 stars
Review of Villas de Santa Fe

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Villas de Santa Fe
3.0 of 5 Resort   |   400 Griffin Street, Santa Fe, NM 87501   |  
Hotel amenities
Ranked #29 of 60 Hotels in Santa Fe
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
“Great stay”
5 of 5 stars Reviewed August 2, 2009

My wife and I loved the location of the hotel as it was a 5 to 10 minute walk to the plaza and the hot tub for our building was great, especially after hiking the Atylaya trail. The staff was great the room was clean and had everything we needed. I would stay here again if we visit Santa Fe again. My negative comment about the hotel was having to pay for internet, but there are numerous wifi spots around. My favorite wifi/ breakfast spot was the Santa Fe Baking Co, but I was there for food not wifi. The hotel is a timeshare but not a single time were we bothered by anyone trying to sell. The resort also has a shuttle service that will pick you up if your to tired to walk back to the hotel.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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329 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Mansfield, Ma
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 31, 2009

First this is the first timeshare resort that didn't feel like a timeshare. There was no evidence of timeshares-no booths, no signs indicating it was part of the diamond resorts. No activities at all although their Sampler brochure says that they have "organized activites". They also say they have fireplaces, in the lobby yes but not if you are put in the second of their 2 buildings. Also, the rooms are 100 ft smaller in this buidling. We had asked before we came if they had two types of rooms and they said all the rooms are alike. They LIED! This is the second time diamond resorts as pulled a bait and switch. Last year in sedona they said they had no renovated roomsavailable and we were put in a unit that looked like it was from the 80's. When we had cleaning problems mid week they had us in a beautiful renovated room in 15 minutes..
This facility has the feel of a condo complex that failed, diamond resorts bought it and made it into a timeshare. There are no safes, no ovens, lots of closets(what do you need this for for short term stays?)
It was clean, the staff very helpful, close to the Plaza in Santa FE, The walk there was passed mostly buildings being renovated (fencing and broken windows) and vacant and homes for sale. It feels safe but there isn't anyone there and the vacant buildings didn't help
They have a shuttle bus that will take you places but no one offered to pick us up nor gave us a way of contacting them to get back.
They give you juice and coffee in the main building.
The second building only has a hot tub next to the grills. To swim you have to cross the street to the main building for the pool and a hot tub that maybe fits 6 people . Again it feels like an apartment complex.
They have blu ray players in the room but they aren't attached with hdmi cables so the picture is terrib le. They have nice flat screen TV's that are attached with coaxial cables so the picture is terrible. They have 2 cable stations.
The balcony is for 2 but if you are tall there isn't enough room to sit comfortably since the area is very tiny.
This is a nice "apartment" but hardly a resort.
There are no places to eat for about a 5 block radius so you need a car.
You are near the Albertson market and the movie theater but Trader Joes Market is a little further but worth it.
Great food at El Farol on Canyon Road. Walking distance to the O'Keeffee and HISTORY Museum(they have a great historical guided walking tour at 10;15 most mornings.)
We usually stay at Marriott timeshares or hotels and this resort isn't anywhere in their league..
Internet service is $7 a day and they didn't even post the news or weather that hotels and timeshare everywhere else do.
Bed was comfortable and so was the shower.
We came here for an art festival but it was cancelled. We went to the Opera, a show at the El Farol, drove to Taos to the working pueblo and to Ghost ranch where Georgia o'keeffe lived and painted.

  • Stayed July 2009, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Verne, CA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 18, 2009

The front desk staff was very helpful upon arrival. Free shuttle to within 3 miles of the hotel. Free coffee and juice in lobby. 1 bedroom hotel room was perfect for our family of 4 with 2 teenage boys. The hotel room has a small kitchen and living room with a flat screen TV for the boys, while we had our own separate bedroom. Pool area was small but adequate considering most the hotels in the plaza did not have a swimming pool. It was a short walk about 3-4 blocks to the plaza. Plenty of room for parking which is very pricey around the plaza. Overall I would recommend this hotel to families.

  • Stayed July 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 10, 2009

We are Diamond Resort time-share owners, but we were less than enthused by our stay at the Villas. Our first impression was that there was very little land and property for this resort and it seemed to be in the middle of downtown in a lower class neighborhood. The parking lots have the narrowest parkling spaces we've ever seen and not a whole lot of them. We easily found the elevator, but found it to be ghetto-style and possibly the last thing to be renovated, if it's even in the plans. Dark and dank! Upon entering our 2 bedroom, 2 bath suite, we found a dirty sock, a bobby pin and some used soap pieces on the floor. My daughter instantly noticed the "art"work on the walls were the same as the ones our Arby's restaurant has in Iowa. Not impressed with Santa Fe being so well-known for its artistry. Our dining room table was dressed with plastic blue placemats and we had no oven, but I should've known that as apparently no ovens are found here at the Villas. We usually like to eat in a few nights, but it's more difficult w/o an oven. The recliner was broken and would not go into an upright position without manual help on the footrest. My husband was disappointed in the fact that the BlueRay player and high-def TV had only a cheap analog cable hooking it together. On the other hand, we had 3 full-sized flat-screened TVs in the suite. The pool was the tiniest we've ever seen anywhere and the only way to get to it was to walk by the reservations desk. Our condiment basket in the kitchen included 2 packets of coffee (one decaf and one regular), but we were charged $1 for each extra packet. On the bright side, we had a quiet stay and there were NO sales reps to pursue us with sales promotions. Santa Fe is a lovely, quaint city with beautiful scenery for miles around. If we were to go back, I'd check out other places to stay.

  • Stayed July 2009, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed June 5, 2009

Our first time to Santa Fe from Charleston, SC. The rooms were recently updated you can tell - they were working on hallways yet. Close to everything we wanted to see and places to eat. Loved the lobby area - very colorfull and comfortable. We plan to go back again. For us for 7 days gave us space to spread out in lieu of a B & B (one room). Book early to get the two bedroom if you are traveling with another couple. The one bedroom has only one bath inside the bedroom - so those who sleep on the sofa sleeper could not go to the bathroom at night without going in the bedroom where friends would sleep. Great.....

  • Stayed May 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newark, California
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed October 21, 2008

We stayed Oct. 3-10 and loved it. Everything in our room seemed new, flat screen, fireplace, thick plush towels, king sized bed. No great views but very quiet here, we were on the 4th floor of building one. Don't try to drive down town, all the parking is by the hour, expensive and hard to find. Take advantage of the free shuttle and really enjoy your visit. There are so many things to see and do in this area, I am already mentally planning to visit again. Beautiful area. Great plus was having a shopping center just a block away with Albertsons, Santa Fe Grill, a theater etc. We were able to pick up a few things for breakfast and had a great stay.

(there was an elevator of course)

Stayed October 2008
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheyenne, Wyoming
Level Contributor
134 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed September 26, 2008

One of the appeals of staying at Villas de Santa Fe as a tourist is the free shuttle to destinations within a few miles, and being able to call for pick up and be retrieved within 20 minutes.

We got a room that slept 4 expecting a queen bed and a sofa bed. Instead, we got two double beds and a sofa bed. I guess it is all up to interpretation. The room was very clean, and had the usual pots, pans, china, linens, tableware, etc that you would expect. The living room had a flat screen TV with limited HD (Comsat what’s up with that?) The living room also has a fireplace, but where is the valve key? I guess maybe they are hidden until it is cool enough that you really need to use it. Whoever bought the spillage pans for the range top got the wrong size, and the heating elements were both slanted and thus so were the pots or pans. The beds were comfy with good pillows. Our stay was short enough that we opted out of the maid service. There was an unsolved mystery, "What do they mean when they say put the trash bags in the designated area?" Where is this designated area?

The reception lounge has apple and orange juice, hot water for tea with an assortment of tea bags, and both regular and decaf coffee. Owing to the unraveling of the economy, the big screen was stuck on CNN so we could learn about the $700B bail out. The work out area is off the reception lounge and has a mix of free weights and cardio machines.

They have SLOW wireless internet (10 KB/sec) in the reception lounge, period; plus two desktop PCs that you can use for e-mail and web browsing for only 30 minutes per session. No, there is not internet in the rooms. What year is it? Qwest is advertising their 20 Mb/sec fiber service locally. The Villas should be on their customer list.

The modern laundry is also off the reception area, and is very reasonably priced. Bring some detergent in a ziploc bag, and a few dryer softener sheets to really economize.

Just our luck, the day after we arrived, the pool was drained, and two days later a compressor and jack hammer arrived to dig out the drains. Glad I packed two swimming trunks. One of the other buildings has a “back up spa”.

Danger - the banisters into Building 1 are rotted at the bottom. Probably not a good idea to slide down them toward the entrance - you may be the straw that breaks the camel's back.

All-in-all, the Villas is a clean, comfortable, convenient place to stay that needs to modernize its internet access.

  • Liked — Location is convenient
  • Disliked — Internet is antiquated
  • Stayed September 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villas de Santa Fe

Address: 400 Griffin Street, Santa Fe, NM 87501
Location: United States > New Mexico > Santa Fe
Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Santa Fe
#24 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Villas de Santa Fe 3*
Number of rooms: 105
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Also Known As:
Villas De Santa Fe Hotel Santa Fe
Hotel De Santa Fe
Resort De Santa Fe

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