This was our first trip to Santa Fe. We were please that Villas was so close to the downtown plaza area! This made it very easy to visit this great area without worrying about parking spots, etc. This was, by far, the best part of Villas de Santa Fe.
We had a late arrival - after 10:30pm. We knew there was a 24 hour desk, so we didn't anticipate any issues. There weren't any real issues, but the man checking us in was not very helpful with info. For instance, he handed us a map of the property with our unit marked on it and showing us where to park, etc. This was obviously helpful. He did not point out that the back side of that page had all of the info regarding the maid service that was provided, etc. We eventually saw it, but not in time to really use the info. He was not very helpful with info regarding the local market scene and said that most people order Domino's. We thought this was odd.
We had a "standard room" which consisted of a small dining/kitchen/living room area and a separate bedroom/bathroom suite. This layout was fine for us - but had there been more than 2 of us, this would have been pretty cramped. We were surprised that there was no oven. There was a micro, a 2-burner stove, refrigerator and a dishwasher as well as plenty of cookware and table service. We knew that this was a partial kitchen, but we didn't do as much cooking as we might have. We were able to have breakfast and a couple of lunches, etc.
The tvs and dvd player were fine as were most of the other features. Our safe did not work. This was not an issue for us although we did inform the desk so it might get fixed for the next guests.
We had an 8 day stay, so we received 1 maid service visit. As I mentioned earlier, we had not been aware that we possessed the info telling us that we would receive this based on our check in day. They changed the sheets and towels, emptied the trash and cleaned the bathroom area. Unfortunately we did not receive a replacement floor mat or any replacement garbage bags.
We did not use the pool or the hot tub as the weather was fairly cool.
My wife was able to use the laundry machines and they made this easy. There was a nice game room with a pool table.
They have a workout room as well.
As I said before, the best thing about this place is the location. It is perfect for visiting town.
We did ask for a later check out which we had heard was not usually granted. We were given it, but didn't use it after all.
We were not charged the mysterious "resort fee" that other guests have complained about.
Basically this is a hotel with a little kitchenette.
We understand it was recently purchased by Diamond Resorts, so I assume there will be some upgrades.
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- Also Known As:
- Villas De Santa Fe Hotel Santa Fe
- Hotel De Santa Fe
- Resort De Santa Fe