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“Perfect location!” 4 of 5 stars
Review of Villas de Santa Fe

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Villas de Santa Fe
3.0 of 5 Resort   |   400 Griffin Street, Santa Fe, NM 87501   |  
Hotel amenities
Ranked #28 of 60 Hotels in Santa Fe
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
“Perfect location!”
4 of 5 stars Reviewed July 27, 2012 via mobile

This is our first visit to Santa Fe and we found the perfect location so close to the Plaza and all the restaurants and shops! They also include a free shuttle if you're not interested in walking and also great for pick up after a late dinner! Very nice southwest decor and quite spacious. The lobby is lovely, as we're the staff. Two spas, pool, pool table, free computer use and more. Had a great stay and will be back.

  • Stayed July 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondresorts, Manager at Villas de Santa Fe, responded to this review, July 31, 2012
Thank you for your review. We're extremely glad to hear that your first visit to Sante Fe went well, and that our accomodations, amenities, and location met your expecations. Our free shuttle service is very popular with our guests, so we're pleased to hear that you were able to take advantage of this service. Our staff takes great pride in offering exceptional Customer Service. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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311 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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arizona
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed July 21, 2012

We spent 8 nights at the Villas de Santa Fe...We stayed the first night in a one bedroom in building #1 across for the club house. We found the 1 bedroom to be very roomy and in excellent condition. We then moved to a two bedroom in building 2 for a one week stay thru our timeshare. This also was in excellent condition and had everything we needed to eat breakfast and lunch in the unit. Grocery store is located around the block. The club house was welcoming and the gym equipment was well taken care of. The temperature in the gym could have been cooler. The location of the property is also very convenient to all of Santa Fe. The negatives were the front desk staff...customer service training is needed. The hot tub area at building 2 was in need of a cleaning. The birds had messed all over the lounge chairs and no one seemed to have cared or tried to clean them. If they just cut back the tree limbs that hang over the area the problem could be corrected. They say they offer coffee and juices but the coffee maker was either not working or they did not want to take the time to make the coffee. This went on for atleast the first 5 days of our stay. The elevator is building 2 was not working alot of the time which meant climbing stairs with luggage and groceries. We would stay here again but hope that management can address some of these issues.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sedona, AZ
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 20, 2012

Just returned from our 2nd stay at the Villas de Santa Fe...lovely. Suites are well appointed, great location..short walk to Plaza....Daniel, Front Desk Manager is terrific! Actually the entire service staff, maintenance, housekeeping etc are very
cordial and helpful. The property is well maintained and has many positive amenities....looking forward to our next visit!!

Stayed July 2012, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 18, 2012

My wife and I needed a quick getaway from Denver. Thought we try something new. Plenty of room, clean and quiet. Staff was friendly and helpful even with our late arrival. Aaron and the front desk recommended the perfect spot for a late dinner. We walked to the plaza and dinner everyday. Would stay again.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Collins, Colorado
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 14, 2012

For those of you forever attached at the hip to the Diamond Resorts timeshares, this is one of their properties and falls below average of the dozen or so others I have stayed at. It is a smaller property and as such also comes with fewer amenities. A small lobby, small workout room, small coffee bar, etc; they can check all the boxes, but nothing very elaborate. They have created a few small walled garden areas that provide grills, chairs, hot tubs and one very small pool, but there is little room to roam on their grounds. But then again why would you? Downtown Santa Fe is just a few minutes walk away with countless shops, restaurants, galleries and museums. But back to the Villas. We stayed in a standard one bedroom unit that says it sleeps four. Technically yes, but with two teenage boys with us, the fold out double bed is a tight squeeze. We would have inflated the air bed we brought along...had there been any available square footage. Alas, the living room/kitchen is not much bigger than the couch when folded out. The drop leaf "kitchen" table could theoretically seat four, if you moved the fourth chair out from the bathroom. Having a single bathroom located in the bedroom was awkward as well, meaning teenagers were required to walk through our room whenever nature called. The double doors separating the bedroom from the living room/kitchen does little to dampen the noise, so with luck everyone in your party will want to go to bed at the same time. Staff has been uniformly friendly and helpful when asked.

It doesn't really qualify as a resort, but as an option for quick access to downtown, it is nice.

Room Tip: For a family of four, the standard one bedroom will be tight.
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  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carefree
Top Contributor
297 reviews 297 reviews
55 hotel reviews
Reviews in 85 cities Reviews in 85 cities
397 helpful votes 397 helpful votes
5 of 5 stars Reviewed July 9, 2012

We booked this reservation on a Groupon with reasonable expectations. After spending two nights at this lovely property, our expectations were exceeded. Because these are technically 'time-share' units, the layout is family friendly with a suite consisting of an efficient fully equipped kitchen, living room with nice/comfortable pull out bed/mattress, separate bedroom with privacy door, patio, dressing/sink area, large closets, and large bathroom. The decorations were well done in Santa Fe style and didn't have the icky/cold feeling of a corporate hotel. There were high-end cotton linens on the bed and extra linens for the queen sized pull-out bed in the living room. Everything was clean and up to my standards. There was a swimming pool and large whirlpool outside our door which was convenient on the one hand, but when you have a room by the pool, you are subject to the ignorance of people partying loudly well after 10 PM with no regard for anyone but themselves. Other than not being able to open the windows and get some sleep until the fools outside decided to call it a night, everything was great! BTW, this property is located right in the heart of downtown Santa Fe and within walking distance of the Plaza where you will find one of the most charming areas in the country. Since parking in the Plaza area is limited, you are better off walking everywhere if you are able. I would definitely stay at Villas de Santa Fe again, just not by the pool.

Room Tip: If you like to sleep with the windows open, which is heavenly in Santa Fe, ask for a room away from...
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  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 5, 2012

Great size, update accomidations, overall space, especially if you have kids. Meant a family with 4 children that said they were completely happy with the space as well.Complete kitchen with everything you need to cook down to the pots and pans. 2 tvs, sleeper sofa. Its a easy 5 minute safe straight walk to the plaza.
We booked from a thirdparty website and when we arrived they had no record of our reservation. The desk clerk said they were completely full but called the manager who came in on his time off. The website had us booked a month later. The manager was able to get us in to very nice room even though it was not their fault. I will look for Diamond Resorts next time I travel.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villas de Santa Fe

Address: 400 Griffin Street, Santa Fe, NM 87501
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Santa Fe
#24 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Villas de Santa Fe 3*
Number of rooms: 105
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Also Known As:
Villas De Santa Fe Hotel Santa Fe
Hotel De Santa Fe
Resort De Santa Fe

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