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“Lots of Positives But Still Average” 3 of 5 stars
Review of Inn of the Governors

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Inn of the Governors
3.5 of 5 Hotel   |   101 West Alameda, Santa Fe, NM 87501 (Downtown)   |  
Hotel website
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Hotel amenities
Special Deal
Free hot buffet breakfast
Ranked #12 of 60 Hotels in Santa Fe
Certificate of Excellence
San Diego, California
Level Contributor
78 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Lots of Positives But Still Average”
3 of 5 stars Reviewed August 29, 2013

The location, parking, value for price, and helpfulness of the staff make this a good place to stay in Santa Fe. The room was comfortable, the included breakfasts good, and the afternoon wine in the lobby a nice way to wind down before dinner. The General Manager, Sam Gerberding, was extremely helpful and involved with guests as well as staff members. So, why the average rating? Although there is nothing at all wrong with the Inn, it feels more like a motel with improvements than a special place in Santa Fe. I guess we were looking for something with a little more charm and character.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1,151 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
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English first
Henderson, Nevada
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed August 28, 2013

I stayed here on a business trip. The last time I was in Santa Fe on business, we stayed at Hotel St. Francis, and I was not happy with the experience. Although the hotel is charming, the rooms are incredibly small and lacking amenities (picture the door hitting the bed when you enter the room). My stay at Inn of the Governors was better. This hotel is just as charming, but the rooms are larger and more representative of a standard size room. The rooms are all situated on outside corridors lined with flowers. The hotel offers a complimentary hot breakfast with a decent selection of choices. There are many great restaurants within walking distance. This is somewhere I would stay again.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
69 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed August 26, 2013

Loved staying at this "non-corporate" feel hotel. Our room was spacious for two, the breakfast was fantastic, the evening outdoor fireside venue is wonderfully cozy, and the folks at the desk couldn't have been nicer or more helpful. The only two drawbacks observed was that the room key didn't work multiple times and poolside could use a bit more shade. Also, if handicapped accessibility is necessary, be sure to ask for a room in the main building with elevator service when booking, otherwise, using stairways to your room in an adjacent building is the only option.

  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 25, 2013

On a positive side, the room was clean and spacious and very close to The Plaza. The location was perfect. But the bad far outweighed the good and we would not stay here again. The service was not good. For example, we had to ask for help to get our bags to the room. The person just opened the door, dropped the bags and didn't orient us to the room or even help turn on the lights. The sheets were like sandpaper. There was a complimentary breakfast, but it was no better than what you'd find at most hotels (e.g. a breakfast buffet). And, the concierge told us the wrong time for breakfast, so we missed it the first day. There was a $15 credit for dinner at Del Charro restaurant but the food and service was terrible. We would not eat there again. There are few choices for people who don't like spicy food and it was clear my hamburger was just a frozen patty warmed up. We paid more for the private balcony, but when we got there we saw that it was just overlooking the parking lot and a wall and had uncomfortable seating. There was a stocked minifridge, but a soda was $2.00. The walls were thin, and we could hear the neighbors in the morning. It's just not worth the price.

Room Tip: Don't pay extra for a private balcony. It's just a small space overlooking the parking lot a...
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  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 23, 2013

We enjoyed our stay in August 2013. Rooms were a little tight, but no problem for 2 adults & 2 children. Location can't be beat, an easy walk to the plaza and around town. Tram pickup at lobby for a city tour. Free, convenient, parking and breakfast were great perks! Afternoon tea & sherry was very enjoyable. Only complaint was Wifi reception in room was very poor, but PC's with printers in the lobby were good to have. Great location, great breakfast buffet, great service!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springboro, Ohio
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed August 15, 2013 via mobile

Good choice for our party of 10. Traveling with extended family meant looking for 2 queens per room, a pool, and a good value. We found all of that here. Pool was very pretty and the afternoon was nice. Very helpful desk staff. Great location 2 blocks from plaza. Rooms are fine, but not super special.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
california
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 13, 2013

We had no reservation coming into Santa Fe and we just happened to stop at Inn of the Governors as we liked the outside appearance with all the flowers and location was perfect to walk into the downtown.
The front desk staff was great and they had rooms available. Room was not cheap but very nicely appointed and very comfortable bed. Breakfast was included in our cost and it was a nice buffet.
They also gave us two drinks in the bar, which is attached to the hotel, and had a great atmosphere for us.
We could walk about three blocks and we were in the center of the square, which makes this an ideal location if that is what you like to do. We always like to be within walking distance of the downtown area. Obviously plenty of shops and lots of restaurants.

Room Tip: We loved our room location it was on the outside facing the sunset. I believe they call it on the 3r...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn of the Governors

Address: 101 West Alameda, Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Santa Fe
#12 Family Hotel in Santa Fe
#19 Business Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Inn of the Governors 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
Inn of the Governors is a leader in hospitality among Santa Fe Hotels. We provide world-class service, a beautiful downtown location, complimentary Mountain Sunrise full breakfast, free parking and complimentary Tea and Sherry served daily in our lobby. ... more   less 
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Also Known As:
Inn Of The Governors Hotel Santa Fe
Hotel Of The Governors
Of The Governors Hotel

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