We just returned from a four-night stay at the Territorial Inn while we visited Santa Fe and our experience there was excellent.
After reading the preceding scathing, negative review just before leaving for Santa Fe, we called and confirmed our reservation, just to make sure they had it. No problem there, and upon arrival they even upgraded our room for free to a two-room suite because the original room was quite small and the desk clerk thought we'd be more comfortable! Mind you, this was his idea--we never asked. Having stayed in tiny European hotel rooms we were not fazed by the room size.
Our suite in the adjoining building was clean, modern, and spacious. The breakfast room was very nice, and the complimentary breakfast was fine for our needs--fresh fruit, cereals, yogurt, waffles, baked goods, coffee, etc. In the main inn building they put out snacks in the afternoon (things like chips and salsa), and brandy at night.
The staff was unfailingly helpful during our visit, making restaurant reservations, providing directions and suggestions whenever we had a question. One of them actually explained the issues that probably prompted the negative review--the owners had indeed fired the management company they had hired to staff and run the inn, and from my perspective whatever problems existed have been resolved.
The inn is literally one block from the Plaza, the hub of downtown Santa Fe, so you can walk everywhere, and they have a parking lot behind the inn where you can leave your car.
Other inns on the street are a lot more expensive (like Inn of the Anasazi), so I don't think you can go wrong at the Territorial Inn. We have friends going to Santa Fe in a few weeks and the first thing we told them was to book a room at this inn as soon as possible!
- Also Known As:
- Territorial Hotel Santa Fe