-This is a review of the spa, not the hotel. We did not stay at this hotel.
Wonderful and exotic spa experience. The atmosphere downstairs is perfect. Quiet and secluded. The therapists, Mary and Joanne, are fabulous, good techniques and very friendly and professional!. My mother and I had the Royal Hammam treatment which included a steam (nice!), massage, body scrub, body wrap and facial. The only critique is that the body mud wrap should be done a bit differently. For my mom the mud was cold when applied and both of us thought the mud could have been applied with a brush or something for more even or complete application vs. being applied by hand.
Another issue was that the scheduling should have been handled differently. Mom and I showed up together and had scheduled appts. together, but somewhere in the process they put another customer in front of her (although the person came in well after we did) and mom had to wait for about half an hour for her massage and then I ended up waiting on her for us to leave.
The results were great. My skin felt wonderful and we were both very relaxed.
So if some tweaks can be made I think this is a wonderful spa choice of the many choiced in Santa Fe.
- Official Description (provided by the hotel):
- Enjoy the ambiance of a Santa Fe boutique hotel. Casa de Estrella is an artistically designed hotel in Santa Fe, New Mexico offering luxury Santa Fe accommodations for romantic couple retreats, wedding destinations, and business travelers. ... more less
- Also Known As:
- Casa De Estrellas Hotel Santa Fe