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“Outstanding Property and Staff” 5 of 5 stars
Review of Homewood Suites Santa Fe

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Homewood Suites Santa Fe
3.0 of 5 Hotel   |   10 Buffalo Thunder Trail, Santa Fe, NM 87506   |  
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Ranked #10 of 60 Hotels in Santa Fe
Lone Tree, Colorado, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Outstanding Property and Staff”
5 of 5 stars Reviewed September 21, 2013

The staff at the hotel were among the best we have experienced in years of traveling. Dinning recommendations were spot on. They went out of their way to make our stay enjoyable. The property was also great with views of the mountains, etc.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Briana M, Manager at Homewood Suites Santa Fe, responded to this review, March 5, 2014
Dear Fred V,

Thank you for your review, we appreciate your feedback and hope you will come and visit us in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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520 reviews from our community

Traveler rating
    363
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    27
    6
    6
See reviews for
158
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed September 20, 2013

King one bedroom suite in outlying casita. Room was clean. Bed comfortable. Kitchen was not used for our short stay but certainly would be useable for snacking or light dining. The included meals are fine. Especially noticeable was the noise difference between this property and the adjacent casino hotel where we have stayed several times. This is not a Santa Fe location but is close enough for dinner there while gaining easy access to other locales north of Santa Fe. We use this spot for a jumping off point to visit Chimayo, Taos, and Los Alamos among others. Will use this hotel again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Briana M, Manager at Homewood Suites Santa Fe, responded to this review, March 5, 2014
Dear FrugalTravelling,

Thank you for your review, we definitely are a prime location if you are wanting to visit Northern New Mexico, thank you for the great locations suggested for other travelers coming into the area. We appreciate your feedback and hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Florida, Florida
Top Contributor
53 reviews 53 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed September 20, 2013

We stayed at this hotel for about two weeks on a business trip. Our location was in one of the Casitas in the far back of the hotel property - right by the golf course. We were in a one bedroom suite on the upper floor.

The room was comfortable, the kitchen has all basic amenities and a full fridge. Cleaning service was good, the room gets a lot of light during the morning and the windows face a golf course. The hotel offers free breakfast and dinner - 4 days a week - and the variety and quantity is plentiful for most people.

There were only two minor issues: WIFI quality was slow and spotty - sometimes it went out completely. The casita (building) nearest to the golf course meant that every morning around 5-6 AM you can hear the sound of lawn mowers and other golf course trimming equipment. This was really agitating every morning.

The actual location of the hotel has pluses and minuses. If you're hear to stay mostly in the hotel and casino - then you're fine. Otherwise it is 15 minutes into downtown Santa Fe - and this can get to be a bit much.

There are laundry facilities on site - and they work great. We even got access to the gym at the larger Hilton hotel and this worked out great for us.

Cleaning crew and front desk were very helpful and responsive.

I'm glad we stayed here and I'd give this hotel a thumbs up.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Briana M, Manager at Homewood Suites Santa Fe, responded to this review, March 5, 2014
Dear Arrege,

Thank you for your review, we appreciate your feedback. We have upgraded our wifi, we hope you will come back to visit and maybe enjoy more of Northern New Mexico, our hotel is a prime location if you are wanting to visit Northern New Mexico.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgetown, Colorado
Top Contributor
148 reviews 148 reviews
60 hotel reviews
Reviews in 80 cities Reviews in 80 cities
150 helpful votes 150 helpful votes
4 of 5 stars Reviewed September 20, 2013

If you want to stay at a Hilton property that employs staff that really appreciate your business, go no further. The location is good for specific venues, outside Santa Fe.

The breakfast was very good, exceptional staff, the early morning run on the cart paths behine the hotel could not have been more enoyable. With a number of exceptional concerts planned for the 2013/2014 winter concert schedule, this is a wonderful place to stay.

Room Tip: It appears that all rooms are very good but the wifi could use some improvement.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Briana M, Manager at Homewood Suites Santa Fe, responded to this review, March 5, 2014
Dear psgeorockclimber,

Thank you for your review. We appreciate your feedback and hope you will stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 18, 2013

There is not one point about this wonderful hotel that I could say that wasn't of exceptional quality and superb service. Lisa, Danny, Jody, Lorenzo and all the wonderful staff made us feel like family. The hotel from corner to corner was impeccably kept. The large rooms ( we stayed in 3 different rooms at separate times) were also cleaned and maintained perfectly, slept like a baby. The staff from top to bottom was well trained, friendly, helpful, courteous and bent over backwards for your comfort and enjoyment of the stay. Nice, very complete business and computer room, excellent swimming pool and exercise room and free access to the full size resort pool located just across the way at the Buffalo Thunder Resort grounds and free transportation to the casino, if needed ( just a short walk). Amazing Southwest design and artwork throughout the hotel and beautifully landscaped. Complementary deluxe and I mean DELUXE breakfast buffet and during the weekdays a complementary deluxe dinner buffet along with a complementary wine and beer mixer until 7:00PM! A HUGE Bargain for what you receive in service and amenities. Absolutely hands down the best experience I have ever been treated to. Can't wait to return!

Room Tip: All rooms are excellent.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Briana M, Manager at Homewood Suites Santa Fe, responded to this review, March 5, 2014
Dear Blues Traveler M,

Thank you for your wonderful response, we appreciate the time you took to review our hotel. Your response is filled with great information for other travelers coming into the area. It's guests like you that make us strive for excellence! We look forward to seeing you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 17, 2013

Having the extra room is nice, as is the full kitchen. Better soaps and shampoos than most hotels. Polite and helpful staff. Breakfast and dinner are ok, it is a buffet style with very limited choices. The beer and wine at the social were not even a mid grade, they were pretty rock bottom. The wine was drinkable, at best, but the beer was miserable for me. It was Bud Light, I believe, which I cannot stand. There was no other selection. A non light beer would have been nice to have available.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Briana M, Manager at Homewood Suites Santa Fe, responded to this review, March 5, 2014
Dear David B,

Thank you for your review, we appreciate your feedback. We will definitely take you suggestion into cinsideration and see if we can get another type of beer for our evening social. We hope you will come and stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jensen Beach, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 17, 2013

Homewood Suites are great places to stay. Most chain hotels have the basic items for breakfast but Homewood Suites have a great variety of breakfast items that would satisfy the pickiest of eaters. They also have a complimentary dinner on Monday thru Thursday with different items each evening with wine and beer so once you return from your sightseeing etc. you do not need to go out again if you do not want to.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Briana M, Manager at Homewood Suites Santa Fe, responded to this review, March 5, 2014
Dear Florida042004,

Thank you for your review, we greatly appreciate your feedback. We hope you will come and stay with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Santa Fe

Address: 10 Buffalo Thunder Trail, Santa Fe, NM 87506
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Santa Fe
#5 Romantic Hotel in Santa Fe
#10 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites Santa Fe 3*
Number of rooms: 79
Reservation Options:
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Also Known As:
Homewood Suites Santa Fe Hotel Santa Fe
Homewood Santa Fe
Santa Fe Homewood Suites

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