first, ignore any of the reviews that say the place has changed, or has become run down. it is beautiful, clean, and feels like a "real" place that is part of its natural surroundings, and not an artificial/ las vegas/ plastic venue. I've been here about five times in the last 15 years. This time a drove 6 hours from Denver just for this experience.
when i am at 10000 waves, i'm removed from time. i marvel at the gorgeous Japanese architecture and decor. the services are beyond compare. I have had various bodywork all over the country, and I think this is the standard by which most of it should be judged. this trip I had the far east package with Thai massage. the foot treatment was consciousness altering. Brigid and Fish are extrordinary therapists (I've never had an average treatment here). Spent time in the women's tub (complete with hot sauna/warm tub, icy tub and shower).
while it is not cheap, i think the treatment prices are very reasonable for the quality, esp when compared to hotel prices.
there has been some new construction to add capacity...everything is still beautiful.
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