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“Charming decor, but a tiny, dark room” 4 of 5 stars
Review of Inn of the Five Graces

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Inn of the Five Graces
4.0 of 5 Hotel   |   150 E de Vargas Street, Santa Fe, NM 87501   |  
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Hotel amenities
Ranked #1 of 60 Hotels in Santa Fe
Albuquerque, New Mexico
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Charming decor, but a tiny, dark room”
4 of 5 stars Reviewed August 16, 2010

The main thing that you are paying for at the Inn of the Five Graces is the aesthetic experience of the Seret family's decor, which is really gorgeous. However, the thing about staying in a unique and distinctive property like this is that some rooms are, well, more unique than others. The inn is a conglomerate of of buildings (mostly old houses) grouped together just a couple of blocks from the Santa Fe plaza. I spent two nights in the Camelia Room, which was recommended to me by the hotel employee who handled my reservation because I was traveling alone and I specifically requested a quiet room, being a light sleeper. The room is truly tiny -- I estimate about 16 feet square, plus a little entrance area and a small bathroom. With a king size bed and a low ceiling, the place feels truly cave-like. I couldn't help thinking that it is exactly the kind of place where Bilbo Baggins would have felt at home after his exotic travels. Being slightly larger than a hobbit myself, I felt quite cramped, even with only one small suitcase to trip over. There is no table where one could sit and work at a computer or write.

In the bathroom, there is perhaps eight inches of counter space on either side of the sink, and that's all. The lighting in the bathroom was very dim -- even the illuminated shaving/makeup mirror was dim -- which added new challenges to my beauty routine. Also, there is only a shower -- no tub -- in this bathroom, and the water pressure was barely a trickle. I felt quite virtuous to be saving so much water . . . but also cold! This bathroom could really be improved with brighter lighting, a new showerhead, and some kind of table space for toiletries.

On the upside, the room really was as quiet as a tomb, and I didn't hear a thing from other guests. I had a lovely picnic dinner one evening at a table located in the private little alley leading to the room. All the goodies in the mini fridge are included in the cost of the room, as is breakfast. (For breakfast, I do not recommend the huevos rancheros -- a pale imitation of the real thing.) Plus, they do not accept tips at the inn (though I left something for the maids all the same) so you really won't have any additional expenses besides the room and taxes.

If you are thinking about booking a room at this hotel, be sure to ask very specifically about the amenities of the room you are getting. Some of them have actual kitchens (not Camelia), bathtubs, living rooms, etc; some rooms open onto charming courtyards and some open directly onto DeVargas Street. I think this hotel would be a good choice for travelers who want to be able to take care of some of their own meals and thus benefit from using the kitchenettes. The location is excellent for shopping in the center of Santa Fe. The service is friendly but not polished. If you are concerned about security, this is not the hotel for you, since rooms do not have security bolts (at least mine did not) though there are in-room safes.

Several TripAdvisor reviewers have commented on the beds. As someone who does like a soft mattress, I can say that my bed seemed to have a featherbed on top of a firm mattress. The bedding was nice and smooth and there were lots of pillows, but woe to any guest with a feather allergy!

One final note: unless you really enjoy the scent of sandalwood, bring some Febreze. All those exotic antiques and textiles have a rather pungent odor.

  • Stayed August 2010, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s_seret, Manager at Inn of the Five Graces, responded to this review, September 13, 2010
On behalf of The Five Graces, we wanted to say thank you for your recent critique of your stay and the Camilia room. It is first hand feedback that allows us to constantly upgrade the level of service we provide our guests.

We only wish we would have had the opportunity to hear about the matters so that we could have provided you with information regarding some of the concerns you detailed. One such issue was your comment on the bedding. While we do use feather mattress tops and pillows, they are hypo-allergenic and we also have synthetic alternatives available to anyone who requests or advises us of an allergy.

Camelia is only one of two rooms that do not have a bathtub and the only room that does not have a dedicated kitchenette or kitchen due to the room's small and historic layout. While it is the smallest room on property, it is often times referred to as one of the most romantic and intimate rooms we have. Your comment on the lack of desk space was very valuable and insightful and we will be adding a desk to the room.

We appreciate the comments about the water pressure and smell of sandalwood in the Camellia room and have already resolved these issues. We are green-minded property located in a high drought region and when a room is updated, it is furnished with an on-demand hot water system. After reading about your experience, we have adjusted both the shower pressure and temperature. Again, we truly wish you had brought these items to our attention during your stay so that we would have been able to make the proper adjustments and your stay more enjoyable.

Security on the Property is an issue that we take very seriously. The majority of rooms on property are equipped with internal deadbolt locks, and those few that are not are slated to be upgraded this year. Nonetheless, the Camellia room does have individual gates leading to the room with a deadbolt and a “Privacy” door sign, so that hotel staff will not enter service is not desired. The entire property is also gated for privacy and under 24-hour video surveillance, which is monitored by on-site staff.

Lastly, we do take pride in our breakfast and welcome insight into what would make our Huevos Rancheros more traditional. Almost every member of The Five Graces staff are Native New Mexicans, and we have all grown up eating Huevos Rancheros, as it is now prepared by our kitchen. Additionally, we feel that our use of the blue corn tortillas makes it the truest possible Northern New Mexican version of this classic.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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426 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
La Jolla, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 1, 2010

I can't begin to describe what a beautiful room we had and how nice the staff was. The
Inn is an easy walk to the center of town, well located, yet so peaceful and quiet. Breakfast was a delight sitting in the patio and everyone went out of their way to be helpful and make our stay memorable.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stamford, CT
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 2, 2010

My husband and I took our 14 year old grandson to The Inn of The Five Graces for a graduation present, and it was a wonderful vacation for all of us. The accommodations were both beautiful and comfortable; our two bedroom suite provided just the right amount of privacy and togetherness. The hotel is well located, close to everything in Santa Fe, and the outdoor areas provide a perfect setting for both breakfasts al fresco and quiet, restful moments. Judith, the concierge, was such a bonus! She cheerfully took care of all our needs and made our wildest fantasies come true. This was an adventure that we will never forget! We wouldn't consider staying anywhere else in Santa Fe; the hotel gets our highest recommendation!

  • Stayed June 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conifer, Colorado
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 26, 2010

It's hard to describe the level of service we received at "Five Graces"
Every single employee treated us with the respect and kindness you would expect at a friends home. My wife and I have traveled extensively and we have enjoyed great service but....nothing like this.
I must also mention that our suite was cleaned to perfection daily.
If you are ever in Santa Fe you must stay at "Five Graces" and you will not be disappointed.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, TX
Level Contributor
143 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
5 of 5 stars Reviewed June 9, 2010

A beautiful boutique hotel, very unique and creative. Custom design with unusual touches from Seret & Sons, with hand-laid tiles and striking color combination. Quiet and charming, Graceful service. Short walking distance to the square and Canyon Road. Of course all this does not come cheap but you get what you pay for. Manager was most helpful with over-the-top attention to clientele. Will return!

  • Stayed April 2010, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
1 review
5 of 5 stars Reviewed May 10, 2010

My husband and I loved The Five Graces! First it is beautiful and only slightly off the main drag which makes it quiet and restful. The decor has been assembled from around the world (by the owners) so that every room has magnificent tiles and ancient accents. Breath-taking! The staff works like a family and they are to "a man" unfailingly helpful and friendly with any question or request. The gardens and outdoor seating areas provide charming places to relax and read when you aren't browsing the local art galleries or the Plaza. The "to order" breakfast is one of the best I have ever experienced. An oasis for the soul and the senses!

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
1 review
5 of 5 stars Reviewed May 3, 2010

When me and my husband arrived we were greeted with personalized service; in advance of our arrival Judith had put some information together for us upon our arrival about the town and surrounding areas to visit. We were upgraded to the most wonderful suite with a Kiva fireplace by Chris. The staff were gay friendly and treated my husband to chocolate covered strawberries as a birthday treat as an evening suprize.

The location was central to the gallery district, the oldest church and house in the USA and one block from the main shopping areas. The breakfast was included with our stay and it was personalized and delicious. The pink Adobe restaurant attached to the hotel was delicious and the staff were really friendly.

The best part of the stay was the warm decor and texture of all the furnishings "it tantalized our senses.

The only thing I would change are the mattresses; although they are covered with down mattress tops I would suggest firmer mattresses underneath so a client could remove the soft cover and lay on a firmer mattress if they wanted.

  • Stayed April 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn of the Five Graces

Address: 150 E de Vargas Street, Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
#1 Romantic Hotel in Santa Fe
#1 Spa Hotel in Santa Fe
#1 Luxury Hotel in Santa Fe
#6 Family Hotel in Santa Fe
#9 Business Hotel in Santa Fe
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Inn of the Five Graces 4*
Number of rooms: 24
Official Description (provided by the hotel):
The Inn of the Five Graces combines luxury with an aura of mystery. With an ethnic décor enhanced by East Indian and Tibetan antiques, oriental carpets and nomadic textiles combined with Southwest architecture, the interiors feature many handcrafted pieces as well as spectacular tile mosaics. Passionate about this land with its wealth of Indian legends, the owners invite you to embark on a sensory voyage to fully savour this melting pot of cultures and colours. ... more   less 
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Also Known As:
Inn Of The 5 Graces
Inn Of The Five Graces Hotel Santa Fe
Hotel Of The Five Graces
Of The Five Graces Hotel

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