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“Excellent Choice In Santa Fe” 5 of 5 stars
Review of Inn of the Five Graces

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Inn of the Five Graces
150 E DeVargas Street, Santa Fe, NM 87501   |  
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Ranked #1 of 60 hotels in Santa Fe
Miami, Florida
Senior Contributor
43 reviews 43 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
62 helpful votes 62 helpful votes
“Excellent Choice In Santa Fe”
5 of 5 stars Reviewed September 3, 2011

This was our first stay at Inn of the Five Graces after many visits to Santa Fe over the years. As others have written, Inn of the Five Graces is a special place. Our room - Birdsong - was beautiful and comfortable - spacious living room, separate bedroom and creative furnishings. The mosaics in the bathroom were remarkable. Service was top notch - and a significant part of what sets Inn of the Five Graces apart from its competition. Worth the tariff.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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341 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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English first
Bakersfield
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 3, 2011

My husband and I just returned from a trip through New Mexico, Arizona, and Colorado. While in Santa Fe we stayed at the beautiful Inn of the Five Graces. Upon arrival we were greeted by the very personable Fred Masoni and were informed we were upgrading to a suite. We were taken through the relaxing patios (of which there are many) to our door and what a delight when we walked through the door and our eyes fell on the incredible surroundings! Let's start with the bathroom: the mosaics in this bathroom are absolutely amazing -- a feast for the eyes. Everywhere you look in this spacious room is another scene made intirely of expertly places pottery pieces. The shower is huge and the separate tub is big enough for my husband (he's 6'2") to completely stretch out his legs. The bed is quite comfortable and the bedroom is beautifully furnished. The turndown service was very special, but I won't ruin the surprise. The living area has leather club chairs, table and chairs, fire place, and a nice sized flatscreen. Off to the side is a small but adequate kitchen area with a sink, microwave, coffeemaker, and a fully stocked minibar that is available at no extra cost. The inn is located walking distance from the center of town with mnay great restaurants nearby. The breakfast that is included with the room was quite a pleasant surprise; made to order pancakes, waffles, omelets, eggs, fresh fruit, fresh squeezed orange juice, etc. Even the coffee was good and I'm very picky about my coffee!! Although this is not an inexpensive place to stay, we felt that the service, room, and overall ambience of the inn was well worth the cost.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 24, 2011

We loved this place! The environment is so serene and comfortable and the service is great. We stayed in the "Amber" room with our 3 young kids--2 took a bedroom and 1 on the pullout. Our room had a lovely patio and we had our breakfast delivered here each morning, which was a real treat. Luckily our travel agent was a "Virtuoso" member which entitled us to a free room upgrade. This helped a lot. While it is pricy, we felt the service and amenities were on par with the price.

Candace, Judith, Forrest, and Chris (I'm sure I'm forgetting someone...) were available to provide delicious restaurant recs (Pasqual's and The Compound were fantastic) and also helped to get my daughter medicine when she was sick and arrange taxis and airport transfers.

My only issue was the lack of a resort shuttle/SUV to take us to various places in town. Apparently their resort car was in the shop during our stay. It would have really come in handy while we were there. While Santa Fe is a very walkable town, there are some destinations that are just a bit to far to walk with young kids.

Stayed July 2011, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 17, 2011

The three of us (me, my husband, and my sister) had reserved a 2-bedroom suite and were upgraded to a better suite upon arrival. As we'd expected, the suite was decorated with beautiful oriental rugs, hangings from countries around the world, and all sorts of hand-made furniture. The service was exceptionally friendly and prompt, and breakfast was excellent.

However, there were aspects of the rooms that made them less than completely comfortable. First of all, there was almost no drawer space in one of the bedrooms and none at all in the other. There was a dresser in the living room, but there was no reason why the furniture chosen for the bedrooms couldn't have had drawer space. Second, the air conditioning produced icy gusts blasting down onto two of the chairs in the living room, making it impossible to sit comfortably in them when the air conditioning was on. There were no diffusers or dampers in the vents. Similarly, the two bedrooms had no diffusers or controls on the air conditioning vents, so both bedrooms had to be at the same temperature, not an ideal situation for our family in which one sister likes a cold bedroom and the other does not. Third, the bedding was made up very peculiarly; when one got into bed and pulled up the blanket, it only came up to about mid-rib cage rather than to the shoulder or neck. We requested the housekeeper to make the bed with the blanked higher one morning, and she did so, but it was back to the same unsatisfactory arrangement the next day. We had the choice of either remaking the bed or scuttling down about a foot-and-a-half toward the base of the bed to get proper coverage. For $1000 per night, I really expect not to have these glitches.

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forrest G, Manager at Inn of the Five Graces, responded to this review, September 19, 2011
Dear TheFrogLady,
We appreciate your kind words about your experience at the Inn. Our key to success has always been to listen to the feedback of our guests, as it provides us the opportunity to continually improve our service. It is unfortunate to hear that you were not completely satisfied with your experience in your suite. It is our aspiration to provide a balanced offering of modern amenities in a unique and historic setting. Our air conditioning has recently been redone with new mechanical units and set to provide equal distribution throughout the suites, set from within the ductwork. We then installed hand-fabricated louvers in lieu of traditional diffusers. We thank you for your comments and are now looking into redirecting the air-flow away from the lounge chairs in the living room. We further regret that the furniture and drawer space was not satisfactory. The furnishings are specifically selected for each room from the Seret’s private collection, which often times are antique and from around the world. Because of their origin, they may serve one purpose and not another, such as a hand-painted antique cabinet used for a television, which may not offer drawer space in addition. We often change and vary the furnishings in a room and will look into adding more drawer space, in addition to the closet and armoire spaces in that room. It is our desire to make each guests’ stay at The Five Graces pleasurable and memorable, and we thank you for helping us to further our purpose.
Warmest regards,
The Seret Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, CA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 30, 2011

We just returned from the most magnificent weekend...thanks to everyone at Inn of the Five Graces. I've never been treated with such warmth and respect from hotel staff. They always have a smile in their voice from the moment I made reservations right up until checkout. They were always pleased to do anything for us without hesitation. The hotel is so charming and beautiful that it feels like home right when you arrive. Our room was the Birdsong Room and was so spacious and lovely. I really like that the gorgeous bathroom was quite a distance from the bedroom for privacy. The detailed mosiac tile work in the bathroom is stunning! It has a huge walk in shower! The living room was comfortable with a nice size tv (with Direct tv for our viewing pleasure) and a cd/iPod/iPhone player with beautiful cds available right there for lovely backround music. Believe it or not, the hotel DOES NOT charge for anything you use from the minibar......ok, how often do you see that?? They also don't encourage "tipping" during your stay which is a nice treat but you will find that at checkout, you will WANT to leave the staff a generous gratuity as they are all so wonderful! The bedroom was lovely with a small private patio. My only minor complaint is that the bed (which is so comfortably cozy) is a little large for the room. The person sleeping against the far wall has a tough time maneuvering out of the bed b/c it's right up against the wall. Perhaps a smaller bed? Just a thought.
There is a wonderful community patio just outside the room for quiet reading or just napping. The morning breakfast (which is complimentary) was fantastic. The meals were delicious (really anything you want....) and you can either sit inside or outside in a lovely courtyard with a fountain on beautiful mosaic tables. Right next door is a restaurant (Pink Adobe) if you get hungry (or thirsty) and don't want to stray too far. The Seret family really made sure they created the most heavenly environment for any traveler. I wanted to adopt every staff member I met there. It really did feel like home. I have to say there were a couple moments when i wished there was a small pool though. The weather was wonderfully warm and I imagined taking a quick dip but when the most delicious chocolate covered strawberries showed up at my room, I completely forgot about a pool................... I will be back "in your good graces" again. Thank you for the best weekend !!!

Room Tip: Scheherazade for a smaller cozier room
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  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, Michigan
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 23, 2011

The Inn of the Five Graces is simply “over the top” in the level of thought that has gone into every aspect of the facility and into everything operationally that might make a guest comfortable. For three nights we stayed in “Scheherazade,” from the ballet of the same name, and my wife was relieved that she wasn’t beheaded in the morning! [Check the internet]. Since other reviews accurately portray of experience of staying at this fine establishment, they need not be repeated, but I might add that the proximity to Canyon Road is a plus for gallery-goers, and that although the place is costly, it offers commensurate ambience and service. We look forward to returning.

Room Tip: Call ahead to discuss preferences.
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  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forrest G, Manager at Inn of the Five Graces, responded to this review, September 22, 2011
Dear Rick12346, I am so pleased to hear you enjoyed Scheherazade and the amount of detail that went into that space. Every suite and room at our Inn has a unique layout and personality, because of its history. One of the most enjoyable parts of creating our Inn, was creating each room according to its individuality. We have taken our time over the years and really let each room talk to us, so the details came naturally. Thank you for the tip, letting guests know to call ahead regarding individual preferences. We are here to match those preferences with the individual traits of our rooms. Perhaps you will seek to enjoy another room on your next visit, to which we look forward.
All the best,
The Seret Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 7, 2011

This place is like your own personal home in Santa Fe. We won't stay anywhere else. Our "home" was the Sandlewood, our own personal court yard with locked gate, great tub to soak in with the bath salts. Great rain and hand held shower. Stocked refrigerator that doesn't cost extra. Fast free breakfast every morning. Great staff. Coffee maker, electric hot water heater for tea, microwave.

  • Stayed May 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forrest G, Manager at Inn of the Five Graces, responded to this review, September 22, 2011
Dear Schroeder65, Thank you very much for your kind words about your Five Graces experience. We believe that the best trips away from home, should feel like home. Believe it or not, the Sandalwood suite is the oldest suite in our collection. It was part of a family’s compound that dated back to the 1600’s. When we renovated the suite, we wanted to keep its heritage alive with inspiring feedback from relatives of the original family. It is a true remnant of the old west and Santa Fe, offering an authentic experience with our luxurious touches. Rosa, our breakfast chef, will be delighted to know you found our breakfast service good and quick. We are proud to include our breakfast, along with all the other amenities as part of the guest stay. It is our hope that once you are here, you will feel well taken care of and is why we believe The Five Graces is a special and inclusive experience. We hope to see you again in the future.
Blessings,
The Seret Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inn of the Five Graces

Address: 150 E DeVargas Street, Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#1 Romantic Hotel in Santa Fe
#1 Family Hotel in Santa Fe
#22 Business Hotel in Santa Fe
Price Range (Based on Average Rates): $$$$
Official Description (provided by the hotel):
The Inn of the Five Graces combines luxury with an aura of mystery. With an ethnic décor enhanced by East Indian and Tibetan antiques, oriental carpets and nomadic textiles combined with Southwest architecture, the interiors feature many handcrafted pieces as well as spectacular tile mosaics. Passionate about this land with its wealth of Indian legends, the owners invite you to embark on a sensory voyage to fully savour this melting pot of cultures and colours. ... more   less 
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Also Known As:
Inn Of The 5 Graces
Inn Of The Five Graces Hotel Santa Fe
Hotel Of The Five Graces
Of The Five Graces Hotel

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