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“Very Average at Best” 3 of 5 stars
Review of Bishop's Lodge Resort & Spa

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Bishop's Lodge Resort & Spa
3.5 of 5 Resort   |   1297 Bishops Lodge Road, PO Box 2367, Santa Fe, NM 87501   |  
Hotel amenities
Ranked #35 of 60 hotels in Santa Fe
GreenLeadersGold level
Misssouri
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
29 helpful votes 29 helpful votes
“Very Average at Best”
3 of 5 stars Reviewed May 26, 2014

This was our third trip to Santa Fe, and first time to stay off the Plaza. The location is peaceful and the view from our terrace was nice. The room itself was spacious, however, the bathroom was underwhelming. Upon our arrival, there were clean glasses and makeup remover towelettes. After the first night, neither item was replenished. The used bottles of shampoo and lotion were left empty and scattered about the bath tub ledge our entire trip. The bath soaps are minuscule and replaced just once. The sinks were not scrubbed out the entire four days. Our kiva didn't start the first night and engineering had to come up and relight the pilot light. Soot everywhere that was never cleaned up.

We came to celebrate my fiftieth birthday. My husband informed them of this when booking but nothing special to mark the occasion. We celebrated his fiftieth at a spectacular hotel on the Plaza that went out of its way to help us mark the occasion.

The room was never refreshed before bed. No turn down service.

  • Stayed May 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BishopsLodge, Public Relations Manager at Bishop's Lodge Resort & Spa, responded to this review, May 27, 2014
Thank you for taking the time to write your review about Bishop's Lodge. First, I would like to thank you for the nice comments about how peaceful our location is. I would like apologize for the not replenishing your shampoo and lotions. Guest normally call us at the front desk for more amenities or replenishments. We did fix the problem with your Kiva as you mentioned.

Since you did not have your dinner reservations here for your 50th birthday, we normally would have brought out a cake or dessert with candles from the restaurant. Please contact me directly so I may send you a birthday gift.

rvasquez@bishopslodge.com
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 21, 2014 via mobile

I surprised my wife and 6 year old daughter with a three nights stay on mothers day weekend. Upon our arrival at this beautiful estate we were greeted with the sights and soothing sounds of running waterfalls feeding three ponds as we drove under the ancient cottonwood trees. This resort is truly breathtaking. The staff was courteous and professional and our room was like our private casita. Charming southeast decor with a wet bar and the most comfortable beds and pillows ever. Complimentary high speed internet was unexpected (we usually have to pay for this). We enjoyed our private backyard patio overlooking a fourth pond and view of the horses in the distance. My daughter Really enjoyed the sounds of nature and ducks swimming in the pond. but she Really enjoyed feeding the horses. And my wife couldn't believe te complimentary yoga every morning. On our third day she enjoyed yoga with lulu Lemon (yes that was complimentary as well). After our Sunday morning exploring and hiking, we walked to the resort Restraunt, Las Fuentes.. WOW... Awesome fabulous champagne brunch. Now this buffet is so incredible that you have to see it to believe it. We met the Restraunt manager Martin Tenorio, he demonstrated the highest level of professionalism and attention to detail. And the Sunday brunch is open to the locals in Santa Fe. We are locals and this was such a nice close getaway. 7-8 minute drive from town. Thanks Martin Tenorio and your awesome team! 5*****

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bishoplodger, Public Relations Manager at Bishop's Lodge Resort & Spa, responded to this review, May 27, 2014
Thank you so much Mr. Estrada. You and your family are always welcome at Bishop's Lodge. Please let us know when your wife's birthday or daughters birthday so we can do something special for them.

Thank you again,

Ruben Vasquez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodward, Oklahoma
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 19, 2014

This is a beautiful property and the Villas are amazing. I stayed in a two bedroom villa with a fantastic view. The Villa was well appointed, clean, and stocked with all of the essentials. I did use the gym facilities and they were adequate. The food was also good. My family and I participated in a Drum & Journey Circle facilitated by Jade Gonzalez which was eye opening and insightful and I would highly recommend taking advantage of that. She was also very flexible in assisting us with our schedule. The staff at the lodge are very friendly and helpful and I will absolutely stay again.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 16, 2014

Amazing facilities, gorgeous food, excellent service.what more can I say. The best hotel I have ever been to, my husband and I even slept better than we have in years. I was really spoilt and definitely recommend

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 15, 2014

This resort has so much going for it, a beautiful location, history, great activities but needs attention. Our room was in the main lodge, up the "back stairs". The room was cramped, the trash had not been emptied from the previous tenant, there was no closet door (although tracks where a previous door had been), one of the lights in the bathroom was missing a bulb, the faucet hot and cold levers were loose and felt like they could fall off at any time. I could go on but just generally not well maintained for what is marketed as a "deluxe" resort. And we found this to be the case in other areas, for example the restaurant menu still has a 2013 date! Just doesn't seem to be much pride in managing this facility. And the room certainly didn't match up with the pictures that were provided when we booked it. Just a very negative lodging experience in what otherwise was a wonderful few days in Santa Fe. With so many other amazing places to stay in Santa Fe we would not try this one again until it is refurbished and managed like a true luxury resort.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Center Moriches, New York
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 13, 2014

Stayed here 2 or three times about 2 years ago. Once or twice in the Summer and again in the winter. The house (villa) I stayed in was so charming. Fire places in the master bedroom and living room, big comfy beds, soaker tubs & glass showers, daily maid service were always in & out quick and did a great job tidying up. My favorite had to be the the views, they were incredible. About 15-20 minutes from most shopping and Dining. The onsite restaurant had great food too! We did the horseback riding guided tour in the winter and it was incredible. It was about 2-3 hours long but our tour guide really had so much to say and kept it moving along great! Got mani-pedis from the onsite spa- a little pricey , but very relaxing as well. Would love to come back & stay again the next time I'm in Santa Fe!

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, Massachusetts
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 12, 2014

My husband and I, along with another couple just got back from an amazing week in Santa Fe and one of the highlights of our trip was our horseback riding experience at Bishop's Lodge, mostly due to Jeff, the lead wrangler and Devlan (sp?) the other wrangler, along with the great horses we were paired with. We lucked out because we basically had a private trail ride with the four of us plus our two wranglers. We were also informed that they try to keep the rides to no more than six guests at a time, and for this occasion, it was just the four of us! I rode towards the front of the group with Jeff, the lead wrangler and was so impressed with how patient, kind and courteous he was. He helped all the riders, gave them tips and really maintained calm control of the ride. He was also extremely knowledgeable about the vegetation, points of interest and Santa Fe in general. My friends rode closer to Devlan (Sp?) and commented equally how remarkable he was. If you want to have a true Santa Fe "Western" experience, this activity is a must do! Not only was the ride adventurous, the scenery remarkable, the horses well behaved, but the wranglers were dynamite! Do not hesitate in booking a trail ride at Bishop's Lodge. The next time we visit Santa Fe, we will book a minimum of a two hour ride. Thank you Jeff, Devlan (Sp?) and our awesome four legged friends for making this a trip to never forget!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Bishop's Lodge Resort & Spa

Address: 1297 Bishops Lodge Road, PO Box 2367, Santa Fe, NM 87501
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Santa Fe
#4 Top resorts Hotel in Santa Fe
#10 Spa Hotel in Santa Fe
#19 Business Hotel in Santa Fe
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Bishop's Lodge Resort & Spa 3.5*
Official Description (provided by the hotel):
In August of 1851, a Frenchman, Jean Baptiste Lamy, arrived in the NM Territory as the first Bishop of Santa Fe. Here he built a private retreat; his chapel still stands today, now on the national register of historic places. After Lamy's Death, the land was acquired by the Pulitzer publishing family as a private vacation retreat. In 1917, the Thorpe family from Denver fell in love with these pristine acres, bought the property and developed the first resort in the state. Today Bishop's Lodge comprises 15 lodges for a total of 110 rooms ranging in sizes from 250 sq feet to 450, not to mention a 2000 sq foot Presidential Suite. Many of our rooms feature fireplaces and the majority all have outdoor access to patios, lawns or balconies. Our ShaNah Spa and Wellness Center which opened up in June of 2002 is a sanctuary where one can take time out to be nurtured by Mother Nature, guided by ancient wisdon and touched by angels. The experience may change your life. Other activities are abundant such as: trap/skeet shooting (offered to groups of 10 or monmre roomnights), horseback, pony trail rides, hiking, mountain biking, fitness center, excercise studio, outdoor pool, whirlpool and tennis to mention a few. Bishop's Lodge is located just 3 miles from the Historic Santa Fe Plaza. Complimentary shuttle service is provided by the lodge at scheduled times daily. ... more   less 
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Also Known As:
Bishop`s Lodge Resort And Spa
Bishop`s Hotel Santa Fe
Bishops Hotel Santa Fe
Bishops Resort Santa Fe

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