There are = good things about this property:
- The grounds are beautiful
- The rooms are reasonably appointed, many with views and fireplaces
- The story and history behind the property are interesting for history buffs
- The spa is fantastic
There is unfortunately one pervasively AWFUL thing, and that is the service. Not everyone will have had this experience, but for us, it was nothing like what one would expect at this price point.
- Our room had a fireplace, but it took multiple phone calls and three hours to get wood for it. This essentially rendered our fireplace useless for one of our three nights. The front desk attendant suggested we borrow some from a neighbor (?).
- The housekeeping attendants forgot to leave coffee. It took two phone calls, and almost two hours, for the front desk to send some up.
- We arranged to eat in the restaurant at 7:30. They had a large party, so they couldn't seat/serve us until 7:45, which turned into 8, and then turned into 8:30. It is a large restaurant and the only one on property. Anyone who has had a cocktail is out of luck, since the hotel is not within walking distance of other places to eat.
- The bartender was complaining pretty loudly about some of her customers to a coworker, and she was also quite slow. I mentioned this to the restaurant manager, who then mentioned it to her, who then came by to mention it to us, and we were then in a position of having to tell her it was okay or else complain a second time. No discretion on the part of the manager or bartender.
Part of "getting away" is having these things taken care of, without having to make multiple phone calls and follow up about every little thing. If the property could fix this issue, I think it would be a fantastic place to stay. For now, I won't come back.
- Official Description (provided by the hotel):
- In August of 1851, a Frenchman, Jean Baptiste Lamy, arrived in the NM Territory as the first Bishop of Santa Fe. Here he built a private retreat; his chapel still stands today, now on the national register of historic places. After Lamy's Death, the land was acquired by the Pulitzer publishing family as a private vacation retreat. In 1917, the Thorpe family from Denver fell in love with these pristine acres, bought the property and developed the first resort in the state. Today Bishop's Lodge comprises 15 lodges for a total of 110 rooms ranging in sizes from 250 sq feet to 450, not to mention a 2000 sq foot Presidential Suite. Many of our rooms feature fireplaces and the majority all have outdoor access to patios, lawns or balconies. Our ShaNah Spa and Wellness Center which opened up in June of 2002 is a sanctuary where one can take time out to be nurtured by Mother Nature, guided by ancient wisdon and touched by angels. The experience may change your life. Other activities are abundant such as: trap/skeet shooting (offered to groups of 10 or monmre roomnights), horseback, pony trail rides, hiking, mountain biking, fitness center, excercise studio, outdoor pool, whirlpool and tennis to mention a few. Bishop's Lodge is located just 3 miles from the Historic Santa Fe Plaza. Complimentary shuttle service is provided by the lodge at scheduled times daily. ... more less
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- Also Known As:
- Bishop`s Hotel Santa Fe
- Bishop`s Lodge Resort And Spa
- Bishops Hotel Santa Fe
- Bishops Resort Santa Fe