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“The Boys & Girls Clubs of Santa Fe THANKS Bishops Lodge Spa & Resort !” 5 of 5 stars
Review of Bishop's Lodge Resort & Spa

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Bishop's Lodge Resort & Spa
3.5 of 5 Resort   |   1297 Bishops Lodge Road, PO Box 2367, Santa Fe, NM 87501   |  
Hotel amenities
Ranked #36 of 60 hotels in Santa Fe
GreenLeadersGold level
Santa Fe, New Mexico
2 reviews
6 helpful votes 6 helpful votes
“The Boys & Girls Clubs of Santa Fe THANKS Bishops Lodge Spa & Resort !”
5 of 5 stars Reviewed December 8, 2012

Over the past couple of years The Boys & Girls Clubs of Santa Fe have held events at The Bishops Lodge Spa & Resort. It's just amazing how many compliments on the staff, service, food and facility we hear from donors! They make everything seem easy and are always kind and accommodating! It's great to have them as part of our community.

Rich Verruni, Dave Parker, Chef McLean, Stu at the front desk, CC in booking, Maureen with sales and all the team are AWESOME!

We just finished our 2nd Gala there this week and the compliments again are raging all over Facebook and in person!

Thank you, thank you!

Room Tip: Get the Presidential Suite! It's great! So comfortable and spacious!
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
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English first
Santa Fe, New Mexico
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 16, 2012

We once again stayed at the Bishop Lodge for our anniversary. We live nearby and have stayed at many of the nicer Santa Fe hotels, but the Lodge is our favorite because of the amazing setting and beautiful architecture. We were in a Jemez room with great views, fireplace and a wonderful bed. The Chef Chris is one of Santa Fe's best. I had the Mountain Man dinner with an elk steak that cut with a fork and an amazing rabbit pot pie. But the Sunday brunch took the prize. $35 for crab legs, oyster on a half shell, jumbo shrimp, omelets to order, steak, fish, chicken, salads, eggs benedict, black truffle cheese, mimosas,....OMG, it was amazing. Next weekend we are taking my parents to brunch.

Room Tip: I prefer the Jemez, Tesuque or the other building near by. These have the rooms highest on the prope...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed November 9, 2012

Deceptive bait & switch advertising. Not a 'resort and spa' at all --just a rundown, poorly managed cluster of motel rooms strung along a hillside.
Beautiful website, but in reality a dirty, threadbare operation. Our 'suite' had dirty, stained carpets seemingly from the 1970s, threadbare poor quality sheets and bedding, worn thrift shop furniture.
Our 1970s bathroom had a loudly buzzing neon light that maintenance never fixed. Bedroom TV looked from the 1980s. Air and heat was a feeble, noisy wall unit. A tiny micro-frig was crammed into what must originally have been a coat closet. The coffee maker made only half cups. The phone message system blinked continuously despite having no messages. there were real woodburning fireplaces in each room, but only one had necessary safety tools (poker, etc) and only enough pine firewood for a total of three fires, each about 15 minutes long, and over 3 days the firewood was never replenished.
"Resort" is completely false advertising. There is no "spa". Their one very basic pool is outdoors, unheated, unsheltered, on a basic concrete pad, which in NM means it's too cold to use any time of year but peak summer. The one 'jacuzzi' is hidden in a roofless concrete block corner that looks like it was originally intended to screen trash cans from view. On arrival the jacuzzi was freezing cold and water level was only about knee deep (!!!). I mentioned this to the front desk, who replied they had "no idea". Next day the water level had been restored to normal but the jacuzzi water temp was barely above October's air temperature. We could only take a couple minutes of this before having to get out, towel off (there are no changing facilities or even towel racks for the jacuzzi) & beat it back to our threadbare room. Some "spa", eh? The pool was always deserted so the other guests obviously found it unusable as well.
As to the "spa", there is one small room of basic exercise machines that you would expect at any $69 chain motel. Supposedly a local yoga person holds just one free class at 8 AM; nice, but so early who can use it? Later in the AM or PM would be much better.
Horseback riding is supposed to be part of the amenities. I asked about this at checkin; none of the three people at the front desk knew anything about it, no printed info available, they suggested I "call the stables tomorrow and find out". No one had the number for the stables and there was no phone guide in the room. We never did ride, and it turns out that would not have been included anyway. Another irritation : there is an unadvertised but mandatory "resort amenities fee" of $15 per person per day ( so for 2 people for 3 nights = $90 plus tax). This "fee" entitles you to absolutely, literally nothing. It's just a concealed way of charging $30+ more per night than the advertised rate online. If there were actually any resort amenities to enjoy I would not mind so much, but with no real "resort" on the site the fees just add insult to injury.
Parking can be a major problem. A few of the more remote units have their own spaces but the majority of rooms require you to park way down the hill and hike up a varying distance up a steep hill ( not fun in rain,snow or high winds, and certainly not for the elderly, etc).
Staff and service was a mixed bag, from fine to nonexistent, with several bad apples. The Chef is a very likable guy and his food is excellent. On the other hand, we waited our second morning for breakfast for almost an entire hour for scrambled eggs and toast ( the restaurant was 2/3 empty) before finally giving up and walking out. One nice chef and one nice waitress ( out of 4 or 5) but overall service was poor--and we are very undemanding and laid back.
Like other reviewers, we were so dissatisfied and disappointed that we would have checked out and gone elsewhere but the rooms were nonrefundable.
Like other reviewers, we won't be back. Too many other great hotel options in Santa Fe to return to the poorly run Bishops Lodge.
And like other reviewers, I agree it has a very scenic location about 5 minutes drive from Santa Fe. Eventually, some distant year in the future, some well funded chain will buy this property through Bankruptcy proceedings, invest millions bringing it up to par, and invest in good management and in training new staff. Until then, enjoy Santa Fe but avoid Bishops Lodge.

Room Tip: Avoid this hotel.
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  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BishopsLodge, Public Relations Manager at Bishop's Lodge Resort & Spa, responded to this review, November 12, 2012
Thank you for taking the time to post your candid review. We take all reviews very seriously and review them with our staff during our daily meetings.I would like to start by apologizing for the fact that your stay with us was obviously disappointing. I am quite concerned that not all your issues and concerns were not fully met by our management staff during your stay. Our staff is fully trained to assist in all situations and I know they would have been happy to work with you to make your stay more enjoyable.

However, I did notice that we upgraded you from a traditional room that originally you booked to more luxurious deluxe suite at no extra cost to you. I also noticed that we gave you 2 free Sunday brunches during your stay due to your food arriving late. I'm sorry if we did not meet your expectations but we offer an Authentic Santa Fe Rustic experience in a 450 acre setting while in pristine National Forest setting. We are also very pet friendly.

We recommend to all our guest to book a spa treatment or horseback ride 24 hours in advance so we can make sure your experience is a special one and we can accommodate you properly.

Before checking in we offer guest a calendar of events and resort happenings at the front desk that you can participate in as part of our resort fee. This information is featured on our website and explained before you confirm your reservations online or over the phone.

We offer yoga to our guest on Fridays from 8am-9am. We are now offering every Saturday from 8am-9am the new Kettle Bell" workout with Certified Personal Trainer Eric Chang. These are the types of amenities that are covered in our resort fee.

Our staff was notified and did fix the issues you may have had with our Jacuzzi that night. The pool is clearly uncovered and you can by see the images on our website that indicate so. You can also get more information about our award winning Sha Nah Spa rated best spa by Conde Nast.

I would ask that you contact me directly so I may address any issues that were not solved by our highly trained staff. I hope we can change your opinion about staying at the Bishop's Lodge Ranch Resort & Spa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 5, 2012

My 3rd visit, Sat. Sept 1, thru, Wed, Sept 5th, 2012, Also, my 5th or 6th visit to the pristine
Sha Na Spa, located on the property by the pool and jacuzzi. I return for Men's Custom Facial,
Cranial Sacral Message, Reflexology. Dennis Tinnucci, is a Zen Master (meaning his healing touch with dedicated experience with classic massage), and, Veronica, (esthetician @Sha Na Spa). It feels so tranquil, with the smell of the Juniper trees, and the lack of noise pollution, so
relaxing, at this resort, I didn't want to leave, and at 7,200 ft elevation, welcomed the relief, from the lower elevation heat (Albuquerque). I chose to dine at Las Fuentes Restaurant 5 differnet times on this visit, I also felt fortunate, to get Spa reservations, with less than a 24 hour notice, during Labor Day weekend. Did not try Skeet Shooting, (a newbee) but next on my list, and the 8AM Yoga classes. Very photographic outdoor seating @Las Fuentes @ sunset, Chef Chris McLean serves outstanding cuisine...they have my vote for a place in ZAGAT Survey of America's Top Restaurants, along with Santa Fe's Cafe Pasquel's and Coyote Cafe, (already in Zagat's since 1999) I chose a target specific location, in the older section, so I could view the stable of horses grazing near the barn with a view of the Sangre de Cristos (mtn range). tip: I took advantage of the free shuttle, took me to the Santa Fe Square, and, a return, saved me the hassle of parking, on a very busy Labor Day. The entire staff are 5 star professionals!!! (lots of smiling faces, eager to please).

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kennesaw, GA
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 30, 2012

In late October we arrived during the 90th anniversary celebration of this historic property. We booked a "deluxe superior" king room that was very large, almost like a small apartment (without kitchen). The property has a significant historical connection to Santa Fe as the summer lodge and chapel of Bishop Lamay, the Priest whose story is told in Willa Cather's "Death Comes To The Archbishop." Hiking trails from the lodge led to spectacular views as did the horseback riding available from stables on the property. Shortcomings were failed batteries in the TV remote and a burned out light bulb in a lamp that made us wonder how long it had been since the room was used and a somewhat confused staff at check in and concierge, and a "skip it" breakfast buffet.

On the other hand, the restaurant was outstanding at dinner - a great chef who was attentive to every guest and 14 hour buffalo short ribs that were fantastic. Deserts were as good as main courses. Do not skip the lodge dining room for an in-town room, this time it is worth eating at "home."

Room Tip: There appear to be a very broad spectrum of newer and older rooms - ask about this when booking.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OC
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 25, 2012

Excellent destination Resort on over 100 acres. Very large and well appointed guestrooms. Superb service and food. The main dining room food was excellent. Their signature Apple-dome desert made with organic apples grown on premises was amazing. The Spa with tennis and Horseback riding were also terrific, Spend a few extra days to see it and all that historic Santa Fe has to offer.

Room Tip: The Villa was very private and large.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Senior Contributor
23 reviews 23 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 23, 2012

The most relaxing hide away I have ever been to . You want comfortable old Santa fe cultured fun in and out . Horses available for riding a spa , a restaurant I would give it an overall 5 stars. I recently stayed 4 days I wish they didn't end. Big recommendation go and forget about life for a while reenergize your batteries.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Bishop's Lodge Resort & Spa

Address: 1297 Bishops Lodge Road, PO Box 2367, Santa Fe, NM 87501
Location: United States > New Mexico > Santa Fe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Santa Fe
#4 Top resorts Hotel in Santa Fe
#10 Spa Hotel in Santa Fe
#19 Business Hotel in Santa Fe
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Bishop's Lodge Resort & Spa 3.5*
Official Description (provided by the hotel):
In August of 1851, a Frenchman, Jean Baptiste Lamy, arrived in the NM Territory as the first Bishop of Santa Fe. Here he built a private retreat; his chapel still stands today, now on the national register of historic places. After Lamy's Death, the land was acquired by the Pulitzer publishing family as a private vacation retreat. In 1917, the Thorpe family from Denver fell in love with these pristine acres, bought the property and developed the first resort in the state. Today Bishop's Lodge comprises 15 lodges for a total of 110 rooms ranging in sizes from 250 sq feet to 450, not to mention a 2000 sq foot Presidential Suite. Many of our rooms feature fireplaces and the majority all have outdoor access to patios, lawns or balconies. Our ShaNah Spa and Wellness Center which opened up in June of 2002 is a sanctuary where one can take time out to be nurtured by Mother Nature, guided by ancient wisdon and touched by angels. The experience may change your life. Other activities are abundant such as: trap/skeet shooting (offered to groups of 10 or monmre roomnights), horseback, pony trail rides, hiking, mountain biking, fitness center, excercise studio, outdoor pool, whirlpool and tennis to mention a few. Bishop's Lodge is located just 3 miles from the Historic Santa Fe Plaza. Complimentary shuttle service is provided by the lodge at scheduled times daily. ... more   less 
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Also Known As:
Bishop`s Lodge Resort And Spa
Bishop`s Hotel Santa Fe
Bishops Hotel Santa Fe
Bishops Resort Santa Fe

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