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“Recommend highly!” 5 of 5 stars
Review of Old Santa Fe Inn

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Old Santa Fe Inn
3.0 of 5 Hotel   |   320 Galisteo Street, Santa Fe, NM 87501   |  
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Hotel website
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Hotel amenities
Special Offer
Free parking
Ranked #3 of 60 Hotels in Santa Fe
NYC
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
“Recommend highly!”
5 of 5 stars Reviewed August 25, 2014

Besides the great location and clean rooms, their breakfasts are great, wifi dependable, but most of all, the staff is so incredibly cheerful and helpful. Stayed last spring when my daughter was looking at a college in the area and will be staying again in a few days. I asked if we could have Amazon packages delivered to the Inn and they said they would take care of it. Really enjoyed everything about the place but their staff was better than any I have experienced. This will keep me coming back!

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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997 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
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English first
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 23, 2014

Loved the location because we could walk to the square. The rooms were a nice size. Loved having a gas fireplace right in my room. They served chips and salsa and cookies in the afternoon. Staff was friendly. The wifi was free in the room which makes the teenagers happy. I would stay here again. Hope to do it again real soon!

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 22, 2014

Stayed in a Traditional King room -- not fancy, but clean and comfortable; remote-controlled air conditioning, small fridge, and microwave in room. Many options for breakfast -- it's not just the burrito bar. There was also fresh fruit, cereal, breads & bagels to toast, yogurt, cottage cheese, scrambled eggs, bacon, waffle mix & machine. Coffee is all Starbucks. Takes about five minutes to walk to San Francisco St. with its many shops and restaurants, etc., leading into the Plaza. Also close to the Railyard, and the Santuario de Guadalupe where we caught a free concert of traditional church music by Schola Cantorum of Santa Fe.

  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
usa
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 19, 2014

We've stayed here twice; and although the property is centrally located, there are a few issues. Be sure to ask for a room that is wither on the upper level or has no upper floor: the noise can be troublesome to sleep through if someone is above you. Additionally, each time you wish to change alter stay information, you must call. The online system doesn't allow access through the reservation number they provide and email you. When you call, be sure to have the person the reservation is under at the ready: they don't like it if the spouse calls, but the spouse wasn't listed...then they ask for all sorts of verifying information. Hardly a robust system if the on-line process fails to function. Be prepared for issues if you need to resolve something. WE won't be back ; too much trouble.

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnJSmallwood, Manager at Old Santa Fe Inn, responded to this review, August 22, 2014
We have installed a new reservations system, and an upgrade to the installation that would allow a better online booking experience has been delayed. This review has prompted us to take a different course, and we expect to have it completed soon. We apologize to this guest for this experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed August 17, 2014

Based on Trip Advisor reviews, we stayed there last week on a Santa Fe Opera trip. Although we live in Albuquerque, we'd never even noticed it and unlike others who make the same claim, it really is walking distance from the Plaza. Our room was comfortable and well-furnished and the HVAC was fully controllable. Room 40 is a special treat because it has a little balcony that looks out at the Sangre de Cristo mountains. The breakfast buffet was excellent, lots of choices from fruit, cereal, juices, and even waffles. You can also make your own breakfast burrito (flour tortilla with bacon, sausage, potatoes, cheese and/or veggies). We just ate the fillings to save a few calories but as good as the fillings were, the effect was lost when the green chile sauce, which was quite tasty, was not just room temperature--it was actually cold. Maybe someone dropped the ball that day. In any event, if I'd checked sooner I could have used the available microwave to save the day. All the same, we'll be headed back to this property on our next overnight in Santa Fe.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Fe, New Mexico
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 17, 2014

We stayed for the night of the opening of the Santa Fe Opera. It was so close to so many wonderful restaurants. And lets not forget the delicious welcoming chocolate when we got there and had to get ready. In the morning, the breakfast was wonderful in their reception room. And over all the room was very cute, and exactly what I would want staying in Santa Fe. Having grown up there and then going back for visits, I would recommend this place over almost all of the more expensive options in the area. I will be staying there each time I go back, although I hope I have notice since this place should be full all of the time. THANK YOU FOR A WONDERFUL STAY.

Room Tip: All the rooms have their own quaintness. None of them will disappoint you. Even when it seems you...
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durango, Colorado
Top Contributor
55 reviews 55 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 14, 2014

On a recent business trip we chose the Santa Fe Inn because of price, availability, location and trip advisor reviews. Upon arrival we found an inviting lobby and front desk area. We asked for a ground floor room in the back and we were immediately upgraded to a jr. Suite at no extra charge. This room did not open to the parking lot, but was located down a short hall. It was not large by any means, but very comfortable with nice bedding, and a gas kiva fireplace. The sink area of the bathroom opens directly into the bedroom with a small separate room for the shower and tub. The room was very clean and quiet. I was frustrated because the wi-fi never worked in our room. I called the desk and they said they were having trouble and I called their tech support but they were unable to resolve it at the time.

Breakfast the next morning was average, the usual fruit and yogurt, assorted breads and waffles. The burrito bar is a good idea with bacon, sasuage, scrambled eggs, and potatoes. Green chile cheese and beans. But the food on the burrito bar had been out way to long and was very dry. Overall our experience at the Santa Fe inn was good, and I would stay there again.

  • Stayed August 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Old Santa Fe Inn

Address: 320 Galisteo Street, Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Santa Fe
#4 Romantic Hotel in Santa Fe
#12 Business Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Old Santa Fe Inn 3*
Number of rooms: 43
Official Description (provided by the hotel):
Locally-owned and managed, and selected as one of the ten classic and reinvented motels in the United States, Old Santa Fe Inn is located only four blocks from the historic Santa Fe Plaza in downtown Santa Fe. Our Inn also has free parking and free 100MBps Internet access. Imagine a slower pace…..a more peaceful tempo..…a time when artists and writers were just discovering the charm of Santa Fe, the oldest Capitol city in the United States....Old Santa Fe Inn captures that feeling of warmth and hospitality from a simpler time.We're located only four blocks from the Santa Fe Plaza on Historic Route 66 and three blocks from the Railrunner train station, you will easily walk to the best of what Santa Fe has to offer. The colorful history of Santa Fe is reflected in our guest room furnishings, which are patterned from historic collections of New Mexican antique furniture and textiles, and the famous woodcuts of beloved local artist Willard Clark that decorate the walls are reminiscent of his heyday…a time when noteworthy artists and writers were attracted to and lived in Santa Fe. Parking right outside your door, 16 Mbps high speed internet access, our expanded business and fitness centers, and morning breakfast burritos are all complimentary. Many rooms feature a kiva-style fireplace and a private balcony or patio area, and our suites offer separate living areas, jetted tubs, microwaves and refrigerators. All rooms and suites feature flat screen televisions (with HBO) and wireless and wired Internet access.As you can tell by our high TripAdvisor ranking, we value your patronage and will offer you the best guest service in Santa Fe. Please stay with us at Old Santa Fe Inn. ... more   less 
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Also Known As:
Old Santa Fe Hotel Santa Fe
Old Hotel Santa Fe

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