We visited Santa Fe this week. Spent the night at this inn. I found it online. Reservations were handled very nicely. We had to change ours, no problems. Front desk and checkin were perfect. They offer several room types, we were in the nice "kiva" room. The room was spotless, and nicely decorated. Even a balcony with a view. They also have a number of nice little extras. Robes, lemon water at the desk, cookies etc. All in all, really good.