Despite the lone "poor" review submitted by a self-described "espresso snob", with all due respect (since these things are a matter of taste) we too would probably be considered espresso snobs. Yet we found the product outstanding. We don't drink coffee-coffee so can't attest to that; only espresso. We scour places we visit for European-style espresso and never resort to Starbucks because their beans are burnt, and more importantly, we always try to support local indie business. Our searches are somewhat of a little hobby, part of our travel morning routine.
We usually order macchiatos (with a little foam, NOT the long sweet Starbucks drink) through which the coffee is dominant but not straight-up. I'm telling you all this so you know what we're reviewing.
Some roasts are stronger and have some bitterness and if it's burnt, or terribly bitter, we don't like it. But we aren't judgmental by a single standard and we like anything that falls between good and great.
OK; so we put this into our great category. The espresso was definitely strong with some bitterness, but isn't some degree of bitterness generally part of the coffee complex? And in a sweetened, milkier drink, the espresso wouldn't come through if there were none of that.
We're also impressed when the coffee part itself is creamy and almost viscous, which this is. And of course the creaminess of the milk froth is another art.
As others have mentioned, it's literally the proverbial hole-in-the-wall. The owner who was there is delightful.
If our preferences sound like yours, I'm sure they will apply to all the bigger drinks you might favor, and you should definitely give it a shot! (sorry for the pun)