We booked our trip to Santa Fe using Expedia's hot deals, selecting a four star rating minimum. We were a little skeptical of this hotel when we saw the website, and certainly when we read some reviews here. But we went anyways keeping an open mind. Ugh. trust your instincts.
This hotel is a glorified hostel/B&B. I'm all for contemporary art, but the combination of paintings, and Buddha statues and animal prints and blech, everything else....hideous. That is not the worst of it.
The hotel's front doors were locked. We had to find a payphone to call and check in. I will say that the man who eventually checked us in was very nice, however he was also dressed like a disheveled high school student, complete with grubby tuque, and he was apparently the only employee in the whole place. We didn't see a maid in sight, which should have been the first clue.
The carpets look as though they have never been cleaned. The communal kitchen (ugh) was unkempt, dark and creepy. The hot tub, don't even go there. The room had free Netflix and internet, I guess that's good. The linens were dirty and the room smelled. To boot, because we had trouble getting in, he claimed he had upgraded us. If that was the upgrade, I would hate to see the regular rooms. I don't want to be a jerk, I guess but I feel other traveler's should be warned before getting stuck paying for a room in a place like this like we did (no refund). We refused to stay and got a hotel room elsewhere. This place was NOT a four star, not even close. Buyer beware.
- Official Description (provided by the hotel):
- Luxx Plaza Hotel + Suites offers a Hip & Luxurious Property 22 rooms with 16 suites, one block from the Historic Plaza and Convention Center in Santa Fe, New Mexico. Amenities Include: Hot tub, outdoor patio, business center with computer, fax, copier, scanner/printer. Lounge with dining area, meeting room & art gallery. Luxx has a chef ready kitchen for our guests & suites have kitchenettes with stainless steel refrigerator, coffee maker, glassware, microwaves, hot plates etc. Every room has a workspace, desk, HDTV, Blu-Ray, free wi-fi, digital cable & Netflix. ... more less
- Reservation Options:
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- Also Known As:
- Luxx Plaza Hotel + Casita Santa Fe