We booked our trip to Santa Fe using Expedia's hot deals, selecting a four star rating minimum. We were a little skeptical of this hotel when we saw the website, and certainly when we read some reviews here. But we went anyways keeping an open mind. Ugh. trust your instincts.
This hotel is a glorified hostel/B&B. I'm all for contemporary art, but the combination of paintings, and Buddha statues and animal prints and blech, everything else....hideous. That is not the worst of it.
The hotel's front doors were locked. We had to find a payphone to call and check in. I will say that the man who eventually checked us in was very nice, however he was also dressed like a disheveled high school student, complete with grubby tuque, and he was apparently the only employee in the whole place. We didn't see a maid in sight, which should have been the first clue.
The carpets look as though they have never been cleaned. The communal kitchen (ugh) was unkempt, dark and creepy. The hot tub, don't even go there. The room had free Netflix and internet, I guess that's good. The linens were dirty and the room smelled. To boot, because we had trouble getting in, he claimed he had upgraded us. If that was the upgrade, I would hate to see the regular rooms. I don't want to be a jerk, I guess but I feel other traveler's should be warned before getting stuck paying for a room in a place like this like we did (no refund). We refused to stay and got a hotel room elsewhere. This place was NOT a four star, not even close. Buyer beware.
- Official Description (provided by the hotel):
- Located just steps from the historic Santa Fe Plaza and Convention Center, the LUXX is a unique and luxurious boutique hotel housed within a historic building. The building features eclectic rooms in a wide variety of styles and original artwork, along with handy amenities like aromatherapy lotions, robes, free wifi, onsite coffee house, and Sushi restaurant. Award winning restaurants, art galleries, museums and shopping are all within walking distance. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Priceline, Cheap Tickets, Odigeo and Tingo so you can book your Luxx Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Luxx Plaza Hotel + Casita Santa Fe