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“Neat, tidy, away from the Santa Fe centre, good breakfast” 4 of 5 stars
Review of Hyatt Place Santa Fe

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Hyatt Place Santa Fe
3.0 of 5 Hotel   |   4320 Cerrillos Road, Santa Fe, NM 87507   |  
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Ranked #19 of 60 Hotels in Santa Fe
Chester, United Kingdom
Top Contributor
95 reviews 95 reviews
45 hotel reviews
Reviews in 47 cities Reviews in 47 cities
78 helpful votes 78 helpful votes
“Neat, tidy, away from the Santa Fe centre, good breakfast”
4 of 5 stars Reviewed August 9, 2013

August seems to be a busy period for Santa Fe, so found it difficult to find good accomodation at reasonable prices. The Hyatt is away from the main centre, but is convenient to the main highways going South. Modern style, neat and tidy, I liked the modern reception / lobby area. Good pool, which opens at a sensible 06:00 for that early morning swim, very good breakfast. There seems to be small civilised area around Santa Fe and Albuquerque that serves breakfast on decent plates, with 'silverware', and ceramic mugs (all hotels I have stayed in at both locations have avoided that US paper/plastic crap!) so good for them. A wide choice of both continental and cooked options, convenient parking, though I suspect it could be crowded if the hotel was completely full. It has encouraged me to look at Hyatts in the future. Was a good choice.

  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPSantaFe, General Manager at Hyatt Place Santa Fe, responded to this review, October 16, 2013
Thank you for your comments regarding your stay at our Hyatt Place Santa Fe. It's always great to hear that we are "Walking Out Talk"! We look forward to hosting you at a Hyatt Place again one day. Lee Bates. GM. 10.16.13
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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274 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Phoenix, Arizona
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 4, 2013

We recently spent two nights in Santa Fe at the Hyatt Place. The room was sizable and worked well with two queen beds and a sleeper sofa. The breakfast was good both mornings, though my son was looking for more protein on the day biscuits and gravy were served. While this hotel is not located in the heart of Santa Fe, it is a straight shot on Cerrillos about 10 minutes to the old town. Or you can take the hotel shuttle. The staff had high energy, were attentive and seemed interested in providing dining and touring suggestions.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPSantaFe, General Manager at Hyatt Place Santa Fe, responded to this review, October 16, 2013
Thank you for your comments regarding your stay at our Hyatt Place Santa Fe. It's always great to hear that we are "Walking Out Talk"! We look forward to hosting you at a Hyatt Place again one day. Lee Bates. GM. 10.16.13
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 31, 2013

This was our third time in Santa Fe. We stayed two nights in this hotel and it was a wonderful stay. The room was really spacious, clean and quiet and all amenities worked perfectly. The breakfast was really good with a wide assortment of items. The shuttle service to down town Santa Fe is very convenient and accurate, and it avoid us about finding a parking for our car during the Spanish Market days. The staff was very friendly, efficient and accurate, I would mention in particular Ernesto, he was everywhere... at the lobby, in the breakfast room, in the shuttle, and he also helped us to solve a problem of reservation at another hotel (thanks Ernesto :-)). We absolutely recommend this hotel and surely we will return the next year.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPSantaFe, General Manager at Hyatt Place Santa Fe, responded to this review, October 16, 2013
Thank you for your comments regarding your stay at our Hyatt Place Santa Fe. It's always great to hear that we are "Walking Out Talk"! We look forward to hosting you at a Hyatt Place again one day. Lee Bates. GM. 10.16.13
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Top Contributor
51 reviews 51 reviews
22 hotel reviews
Reviews in 28 cities Reviews in 28 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 30, 2013

We stayed here on a stopover between Sedona and Colorado. We got the room for a steal of a deal on Hotwire, almost half price, so my ratings for value are based on that. A few minor things - pool closes at 10 - too bad, since we arrived at 9:30 pm. We discovered our fridge was broken, and were told they had a full house for the night so couldn't move rooms, but yet when I went to check out the pool a while later, there was a family getting off the elevator just checking in on our floor - in fact just across the hall from us. Would have been nice to have been offered their room (identical to ours) since they had not checked in yet, but oh well. Great sleep, huge room, nice breakfast.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPSantaFe, General Manager at Hyatt Place Santa Fe, responded to this review, October 16, 2013
Thank you for your comments regarding your stay at our Hyatt Place Santa Fe. It's always great to hear that we are "Walking Out Talk"! We look forward to hosting you at a Hyatt Place again one day. Lee Bates. GM. 10.16.13
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Top Contributor
131 reviews 131 reviews
23 hotel reviews
Reviews in 51 cities Reviews in 51 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed July 30, 2013 via mobile

We stayed here for 4 nights and had adjoining rooms for our kids which allowed us to watch tv and relax while they slept. The property is in great shape and clean. Our bathroom had a nice shower (king room) but out kids room had a typical bathtub which isn't very luxurious. Breakfast was ok. I didn't like the way they shredded the eggs but not a big deal. Good choices for us and kids. I can see when too many people eat at once it can be a problem.

The pool is good but indoor and humid. I would prefer an outdoor pool next time. Not very big so if a lot of people decide to use it it could be an issue.

Staff was helpful and nice. Wish there was a tv in exercise room. Would definitely visit again.

Stayed July 2013, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPSantaFe, General Manager at Hyatt Place Santa Fe, responded to this review, October 16, 2013
Thank you for your comments regarding your stay at our Hyatt Place Santa Fe. It's always great to hear that we are "Walking Out Talk"! We look forward to hosting you at a Hyatt Place again one day. Lee Bates. GM. 10.16.13
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, CO
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed July 29, 2013

Traveling with friends from Flagstaff to Denver. We stopped over in Santa Fe, that being a point just about half way. This hotel is located about a mile from the highway. It is not in downtown Santa Fe. There is a hotel shuttle to the plaza, but it stops running at 8pm. Breakfast was good but it ends at 9am. The rooms are clean, comfortable, and huge. We had two beds and a sleeper sofa. There is a desk with a hard wire internet connection and an array of cell phone charger ports. The sink and vanity are part of the bedroom, and separate from the shower. There was a family with a crying baby across the hall but once we closed our door we could not hear a thing. Didn't use the pool but it looked nice. Very comfortable overall.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPSantaFe, General Manager at Hyatt Place Santa Fe, responded to this review, October 16, 2013
Thank you for your comments regarding your stay at our Hyatt Place Santa Fe. It's always great to hear that we are "Walking Out Talk"! We look forward to hosting you at a Hyatt Place again one day. Lee Bates. GM. 10.16.13
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, TX
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 27, 2013

There are a large number of chain hotels along Cerrillos Road (State Route 14), one of the main highways leading to Santa Fe. This one is really far from the center of town (though close to the airport), which is its one major drawback, although they do run a shuttle to the Plaza. It's on a rather barren stretch of Cerrillos and there are not a whole lot of eating options within walking distance, other than Horseman's Haven, a decent diner. Other than that though I've had a good time on each of my several stays here: parking is free, the rooms are spacious, comfortable and clean, the wireless internet is free and works well, the pool and included breakfast are welcome (though try and get there early especially on crowded weekends). I wish they would get a bigger road sign, though--I missed the turnoff again on my first try this time (and getting to the hotel coming FROM town is convoluted, necessitating driving past the place and U-turning at the entrance to Horseman's Haven).

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HPSantaFe, General Manager at Hyatt Place Santa Fe, responded to this review, October 16, 2013
Thank you for your comments regarding your stay at our Hyatt Place Santa Fe. It's always great to hear that we are "Walking Out Talk"! We look forward to hosting you at a Hyatt Place again one day. Lee Bates. GM. 10.16.13
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Santa Fe

Address: 4320 Cerrillos Road, Santa Fe, NM 87507
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Santa Fe
#19 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Santa Fe 3*
Number of rooms: 92
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Also Known As:
Hyatt Place Santa Fe Hotel Santa Fe

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