My partner and I have visited Kakawa every day of our visit in Santa Fe so far. Clearly we love it. I was actually surprised there were any bad reviews of it at all, and after looking through the comments I would say one thing...if you like candy bar chocolate, this probably will not suit your fancy. I use cacao nibs (what chocolate is actually made from) in making "raw" or uncooked chocolates at home and add them into my smoothies or coffee so I enjoy the real taste of chocolate which is nothing like the waxy sugary milk product you find in convenience store chocolate. Drinking chocolate (not to be confused with commonly found "hot chocolate") and the true experience of eating it as it was done centuries ago had the glorious addition of chilies and other herbs and flowers. Rose petals, cinnamon, cardamom, rosemary and sea salt are all additions I would expect to find in a good chocolate. My favorite drinking chocolate was the Chili. Not overwhelmingly spicy, thick but not syrupy and just the right temperature. The Aztec elixir was lovely, full of various herbs that really came through but this is not a drink with any sweetness to it at all. If you are not familiar with this kind of chocolate experience, try to keep an open mind and delight in something different. If you know that your bliss comes in a wrapper with some corn syrup and waxes, then this is a place best left out of your itinerary. I have experienced only great service and have truly enjoyed the decor, music and ambiance of the place. I had no expectations going in, just curiosity and was pleasantly surprised to find a place that honors the cacao bean in a more traditional form as I do. If your up for a chocolate delight on the aforementioned level, please check them out as I am sure you will be delighted.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.