We recently stayed three nights with our teenage daughter. The Hacienda and Spa section is very quiet and peaceful. My daughter had room service and loved it. We had a suite so there were 2 TV's and a fireplace and really nice size patio/deck. The Hotel Santa Fe section has a beautiful bar, restaurant, and patio. The one thing we loved was the free transportation. The drivers were so helpful and it seemed like they were magic, you call and they appear. We would go back, I had thought I might like La Fonda better but after going by and seeing the crowds that are in and out of there I like the quietness and peacefulness of this place.