The Hacienda Spa was an excellent choice for us. We arrived on February 26th early in the morning. When we told them that we had plans to travel to Taos for the day, the front desk was extremely helpful giving us information for our day. When we returned from the LONG day.. we were greeted by our "butler". He took us to our room. It was absolutely lovely. Spacious, clean, with a balcony and fireplace. The bathroom was large..absolutely no complaints. Next, it was happy hour. SO we once again met the "butler" on the 6th floor for cocktails, cheese and crackers... a roaring fire ... and nice guests to mingle with. A perfect way to chill before going out for dinner.
I did have a broken hairdryer.. They replaced the hairdryer within 10 minute of the call to the front desk.
The free shuttle drove us to the downtown area. What more could anyone ask for. This was the perfect hotel for us.