One of the best hotel experiences we've had in a long time. Stayed on the Hacienda side. We had a King Suite and it was very comfortable with a spacious bathroom and really nice shower. There was a shower hose...not just a shower head. Great coffee in the morning, not the usual hotel coffee. Plus a good breakfast buffet. Best service is shuttle service to wherever you want to go within about a mile radius. Really useful at night because parking is difficult in the downtown/Old Town areas. Tom, one of the shuttle drivers, had a lot of great suggestions for touring and dining and was a just a nice friendly person. Also, we had a butler....didn't know what to do with him, but it was fun to say we had one. Cleaning staff did a terrific job...everything very clean. Everyone in the hotel was super friendly and helpful. In the Railroad District and a short walk to Old Town.