We have visited Santa Fe dozens of times. This is the first time here and we are so happy we tried it out. It gave us a different vantage point for this wonderful city. Lubo the bell boy was so friendly and helpful and made us feel appreciated as a guest. Grounds were unusual and creative. Rooms were designed in a cozy native way. Kiva gas fireplace was classy. Halls had art displayed nicely. Free Sunday editions of Santa Fe and NY Times papers was top notch. A great and free breakfast and close parking topped it all off. We will return and will recommend to others.

Prompt and courteous service is just one of the great assets of the Hacienda. Separated from the Hotel Santa Fe, the Hacienda is clearly a step above. The hotel is well decorated in the southwest style. A butler will be at your call from carrying your luggage from the car to bringing chocolates in the evening. The room and bathroom are large and clean (although the liquid toiletries had something to be desired). The gas fireplace was warm and romantic. The bed was comfortably firm. And, the balcony, although it looked out onto the parking lot still added charm to the whole environment. The afternoon wine and cheese was a nice treat. From that floor, near a roaring wood fire, you can watch the sunset. A robe and slippers are provided for convience and there is a hot tub on top of the spa. I plan to stay at the Hacienda again on my next trip.

My husband and I visited the Hacienda at the Hotel Santa Fe for Christmas. We couldn't have made a better choice. The room was large and nicely decorated, and the service was exceptional. The staff was friendly and extremely helpful. The details at the Hacienda are all tended to with great care. There is a lot to praise: the friendly staff upon arrival, the excellent selection of teas and coffee in the room, the free shuttle to locations within 1 mile of the hotel, the rooftop area for breakfast and evening wine, and Senor Murphy chocolates at bedtime. This is my favorite hotel in Santa Fe, and it keeps getting better. I highly recommend this property for a visit to Santa Fe.

Recently, my better half and I decided to have a nice little four day getaway and we decided to go to Santa Fe. Neither of us have/had ever been here so we were not sure what to expect. We actually chose this hotel based on the reviews we read here on TripAdvisor. I have to say that without a doubt that the hotel along with all of it's amenities have far exceeded our expectations. The staff are attentive, courteous and ever willing to be helpful. Everything from the fresh fruit and chocolates upon arrival to the butler service, not to forget the extensive variety of Spa facilities and treatments at your disposal, this hotel has it covered. We stayed in one of the suites which consisted of a separate sitting room complete with fireplace and a large bedroom. The bathroom includes a dual headed shower and the shower stall was large enough for two people. The soaps, shampoos and lotions are all Spa quality. Overall, we were/are extremely satisfied. We ate at the hotel restaurant, which was exceptional but I will review that separately.

The only complaints we have are 1) they could invest in a higher quality of toilet paper. It seems like a petty thing but for many people, toilet tissue is important, it is to us. 2) although the pillows are extremely soft, fluffy and cushy, they are not conducive for sleeping. It would be nice if they offered a selection of pillows (soft, medium, firm) like other establishments.

We would most DEFINITELY not only stay here again but would highly recommend this hotel to our friends, family and any one who might ask.