Recently, my better half and I decided to have a nice little four day getaway and we decided to go to Santa Fe. Neither of us have/had ever been here so we were not sure what to expect. We actually chose this hotel based on the reviews we read here on TripAdvisor. I have to say that without a doubt that the hotel along with all of it's amenities have far exceeded our expectations. The staff are attentive, courteous and ever willing to be helpful. Everything from the fresh fruit and chocolates upon arrival to the butler service, not to forget the extensive variety of Spa facilities and treatments at your disposal, this hotel has it covered. We stayed in one of the suites which consisted of a separate sitting room complete with fireplace and a large bedroom. The bathroom includes a dual headed shower and the shower stall was large enough for two people. The soaps, shampoos and lotions are all Spa quality. Overall, we were/are extremely satisfied. We ate at the hotel restaurant, which was exceptional but I will review that separately.
The only complaints we have are 1) they could invest in a higher quality of toilet paper. It seems like a petty thing but for many people, toilet tissue is important, it is to us. 2) although the pillows are extremely soft, fluffy and cushy, they are not conducive for sleeping. It would be nice if they offered a selection of pillows (soft, medium, firm) like other establishments.
We would most DEFINITELY not only stay here again but would highly recommend this hotel to our friends, family and any one who might ask.