It's true that this is a lovely chapel. But the crowds ruined any feeling of spirituality, didn't really even allow a good opportunity to survey the staircase. Live tour guide, video with headphones, or printed info would be much better than the broadcast in the chapel. Perhaps the huge crowd was due to our being there on a Monday when so many other museums are closed. Contrasted with my visit 30 years ago with just the four in our group being greeted by a quiet priest, this was pretty miserable. Not worth even the $3 admission to walk in for 120 seconds and want to get out. It's a shame they don't find a way to improve the experience, because the chapel itself is beautiful and the story is good.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.