Renter BEWARE you are NOT guaranteed the room you see online! Or even the same size! I had two confirmation emails regarding the EXACT address I had reserved: bedroom, kitchen, small living space for a special weekend w/ my fiance, had never been to Santa Fe and wanted to make it a bit more personal than a hotel. I even confirmed by text the address as I wasn't sure which was the office where I was to pick up keys and which was our room. we arrived very late at night and keys were available for me to pick up, but it was for a different address and a SHOCK: a room barely big enough to fit the bed. Bathroom barely fit the toilet/sink. that was IT. Way to ruin the night after not seeing my fiance in months.
the next day I called the host and spent an HOUR arranging a different room eventually ending up in what I reserved initially... why make me go through all that? And that was only after I requested a refund so I could just go to a hotel and get started on our visit. The second option they gave me was a little bigger than the first and she used the word "rustic" which was a major euphamism. Floor creaked at every step and kitchen was a blow back from the 60s. Even worse than the first even though 'bigger'. Would have been much better off at a hotel where WHAT YOU SEE IS WHAT YOU GET.
In the end the host said the room I eventually was put it was not typically the rate I paid- but it WAS what I saw online. She even said "oh, it should say on the website that the room you see may not be the room you get. " Yes it should so YOU should include that in your description! If the room was "worth" more, than put the actual price by what the actual room is. I'd pay more but I need to know what I'm getting ahead of time and be confident that is what I'm getting.
- Also Known As:
- Santa Fe Vacation Rentals Chapelle Street Casitas Hotel Santa Fe
- Santa Fe Casitas