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“Hidden Gem” 5 of 5 stars
Review of Fairmont Heritage Place, El Corazon de Santa Fe

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Fairmont Heritage Place, El Corazon de Santa Fe
103 Catron Street, Santa Fe, NM 87501 (Formerly The Residence Club at El Corazon de Santa Fe)   |  
Hotel amenities
Dallas, Texas
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
“Hidden Gem”
5 of 5 stars Reviewed January 4, 2014

The best place to stay in Santa Fe for families. Perfect location (close to the square), beautiful accommodations (two bedroom suites) and excellent staff (Justin is excellent). Our family loves this place and we stay here on every visit.

Stayed January 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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22 reviews from our community

Traveler rating
    14
    7
    1
    0
    0
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6
5
1
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0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Telluride, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2013

This property is perfectly located close to everything. We easily accessed the Plaza and walked everywhere. The staff were attentive to our needs and suggested a great hike very close to the property. Units were gorgeous and well-laid out with thoughtful amenities. Can't wait to return! Wait until you try the beds. We didn't want to get out of them.

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 18, 2013

Great Location. The concierge staff is outstanding, especially Justin. They were able to give us information on all the places we had an interest in visiting, they were able to get us dinner reservations at the top restaurants and they had worked out discounts at many restaurants and events that were a plus as well. The a large two bedroom accomodations were very nice , with plenty of room and all the amenities one needs to enjoy na week in Santa Fe.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Gatos
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 15, 2013

I spent a few nights here in March and found the entire experience fabulous. I rented a smaller unit on one floor and it was spacious, spotless and beautifully furnished in Southwestern style with leather a couch and chair and a kiva fireplace in the living room. The unit had a large master bedroom with a dressing area with a washer and dryer, master bath with a jacuzzi and separate shower. The second bedroom was a bit smaller and also had its own bathroom. The kitchen was the perfect size with top of the line appliances. There was also a dining room and also a patio with French doors from the living and master bedrooms opening to it.

All of this luxury and space came at the same price as a room at one of the finer hotels in Santa Fe. There is even an arrangement by which guests can use the pool and hot tub at one of the hotels during stays at Corazon de Santa Fe. There is no restaurant onsite by there are arrangements for discounts with several local restaurants. Guests are provided with packets of information pre-arrival to ensure they are well informed on all aspects of the property including access codes and how to pickup keys for later arrival. Everything is provided for the guest...extra towels in the linen closet, laundry powder for the washer, and various soaps for the kitchen and dishwasher, dishes, utensils, glassware, everything!!!

It was a fabulous experience and I would stay here again in a heartbeat. All in all it was a perfect stay.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Rafael, California
Top Contributor
114 reviews 114 reviews
28 hotel reviews
Reviews in 47 cities Reviews in 47 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed February 11, 2013

We traded some fractional ownership for a week at El Corazon. The stay was exceptional in every way. We had a two bedroom condo with full kitchen, dining room and living room. Two friends joined us for part of the stay. The positives here are many, and I'll list the most important to us.
1. The accommodations are to a very high standard.
2. There was very ample closet space and drawers for clothes. We were on a four week trip, so that was important.
3. The location is four blocks from the Plaza - an easy five minute walk.
4. Parking was readily available in front of the unit or in a below ground garage.
5. We needed to change our reservation to start three days earlier and had no problem doing so.
6. Fairmont has an arrangement with a number of top restaurants that provide a 15 - 20% discount for meals. We used this twice.

The only negative is how the master shower/tub is configured. It is very awkward to get in and out of.

We had such a good time that we are looking forward to returning to the Fairmont later this year.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ely, Minnesota
Top Contributor
91 reviews 91 reviews
23 hotel reviews
Reviews in 38 cities Reviews in 38 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed October 25, 2012 via mobile

Stayed with my family in wonderful 2BR unit. Best vacation kitchen we have ever encountered. Fine glass and flatware. Top end everything as well asa mice staff. Not too many units and close to the Plaza. Will positively return.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
310 chemin des étoiles quebec
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 15, 2012

Fractional ownership concept.
Up-sides:
Great value for money.
Lovely appartments remarkabley well designed. Fully stocked ie kitchen utensils etc. Daily change of linen, amenities etc.
Fine location: 5 minute walk or less to the Plazza.
Caring and helpful staff.
Ample and accessible parking.
Impeccable housekeeping.

Improvement opportunities:
Lovely front desk and hall, poorly kept: this is what the back-room of a front desk looks like.
I reviewed my bill with one of the concierge who was wearing jeans.
Maid carts left outside the appartment doors overnight, plus one shopping cart......
Asked another concierge for head phones for the tv for one of the gym's bike. Was told that the property does not provide head phone because of sanitation problems.
Well they are ways to clean head phones and have them re-used: thousand of gyms world-wide seem to be able to handle the challenge.
The Concierge responded to my 'sanitze' statement by saying, very sweetly by the way : 'We are not quite there yet'....
I would suggest that they do. A front desk coverd by open-files, maid carts floating around, concierge wearing jeans, parcels lying of the floor of check-in area is not the kiss of death for a property; it is merely an indication that management should run a tighter ship.
Guests may not register this at the conscious level but, sublimally, i think they do.

It would take so little to make this a truly great property!








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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Heritage Place, El Corazon de Santa Fe

Address: 103 Catron Street, Santa Fe, NM 87501 (Formerly The Residence Club at El Corazon de Santa Fe)
Location: United States > New Mexico > Santa Fe
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 21 Specialty Lodging in Santa Fe
Price Range (Based on Average Rates): $$$$
Official Description (provided by the hotel):
Year after year, Santa Fe ranks among the world’s top travel destinations for its blend of scenic beauty, Spanish Pueblo architecture, lively festivals, outstanding restaurants, and visual and performance arts. Fairmont Heritage Place, El Corazon de Santa Fe offers you a rare opportunity to experience an elegant getaway home in the heart of The City Different. Located just three blocks from the historic Plaza, the Residences are comprised of spacious two-bedroom homes staffed by Fairmont’s dedicated Guest Services team; a Guest Clubhouse with lounge, fitness room and viewing terrace; and sculpture-adorned gardens. ... more   less 
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Also Known As:
The Residence Club At El Corazon De Santa Fe Hotel Santa Fe

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