I was a little skeptical after I booked the Hotel St. Francis for our getaway after reading some of the reviews. We booked through Expedia on a special fall rate. $90 for a queen and $109 for a king…and honestly for the price, it was a great stay. I wouldn’t pay more than $100.00 for a queen room. I also would not stay in the hotel if you plan on skiing because there isn’t a lot of room for your clothes, ski equipment etc. If you do stay there and ski I would get the king room. It has a little more room and there is a nook within the closet to put your luggage. The renovated rooms were done beautifully. We didn’t mind the sink in the room. We barely heard our neighbors. Some rooms have carpet, some are wood floors but both are nice. You do have control of the temp and it is hard to find the right temperature but it wasn’t a big deal. The king room has a tub/shower while the queen has only a shower. They don’t change the sheets and towels every day (once every 4 days) because Santa Fe has a water shortage but you can request them to. Fitness center includes 1 bicycle, 1 treadmill, and a universal machine in a VERY small, basement-like room. The lobby is beautiful with a 2 couches and a bench in front of a fire. We sat there every night before we went up to bed. You can also enjoy a drink from Secreto in front of the fire. Sometimes they will notice you’re there but just get up and get it yourself; Secreto is right across the lobby.
That being said I’ll move to the personnel working there. We checked in Friday night at 7pm. No one was there to help with the luggage. We grabbed our luggage and walked inside and no one was there either! We checked in and it went rather quickly. After check-in the bell hop, who should have helped us with the car, asked us if we needed help with the luggage upstairs. No, we didn’t need help. The evening front desk included this young guy who walked around every evening like he owned the place. It was rather annoying. Though I think he had his favorite guests and we weren’t one of them for some reason. My father and I tried talking to him but he wasn’t that responsive. Every night when we were waiting or people watching in the lobby it was comical to watch him. I didn’t like how when I asked him if there was a cigar lounge anywhere in Santa Fe (there is a no smoking ordinance there) he said no they are private, and this is a no-smoking city, etc. He said it so matter-of-factly. Well, both Saturday and Sunday night we saw him go right outside next to the no-smoking ordinance sign and light up a cigarette. There were also people sitting on the nice couches outside SMOKING! Right near the clearly visible sign. I find cigarette smoke more annoying than cigar smoke. Well I found a lounge, Rio Chama. Rio Chama is a restaurant, bar, and cigar lounge. We went there two nights to enjoy drinks and cigars for my husband and dad. Secreto, their bar, grabs a mixed crowd and can get crowded. So we were in the lobby killing time in front of the fire so I used the bathroom downstairs. It was DISGUSTING! It wasn’t that late (maybe 7 pm) and the bathrooms were absolutely gross. I told the front desk staff and he seemed put out that I would tell him. I just wanted to let him know because it is a very nice hotel, the bathrooms would be an embarrassment to me if I managed that hotel. This review is getting long so I will tell you; yes I will stay there again for the discounted rate rate. We didn’t enjoy the night front desk staff, we thought the young gentleman was rude and unprofessional, and there wasn’t a concierge. The lobby and rooms were beautiful. I was prepared, after reading reviews, for the small rooms so I didn’t mind them. The hotel is at a great location. We didn’t eat at their restaurant; there were other great places that we knew we wanted to try. Check out my other reviews for places we enjoyed to eat at and visit to get some ideas.
- Official Description (provided by the hotel):
- Named for the patron saint of Santa Fe, New Mexico, the newly remodeled Hotel St. Francis pays respect to the origins of the city with its unique interior. With a palette of natural colors reflecting the days of Santa Fe and handcrafted wood furniture by local artisans, staying at the hotel is a cultural experience. Listed on the National Register of Historic Places, its recent restoration and renovation expanded the amenities to entertain travelers from across the world. The hotel is located just steps away from the historic Santa Fe plaza. Whether you're planning a weekend escape, a business retreat, or a lavish wedding, the Hotel St. Francis is the ideal destination. "Hotels supporting cultural causes." ... more less
- Reservation Options:
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- Also Known As:
- Hotel St Francis
- St Francis Hotel