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“A Very Pleasant Stay Indeed!” 5 of 5 stars
Review of Hotel St. Francis

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Hotel St. Francis
4.0 of 5 Hotel   |   210 Don Gaspar Ave., Santa Fe, NM 87501 (Downtown)   |  
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Special Price
15% Off Nidah Spa
Ranked #28 of 60 Hotels in Santa Fe
New Orleans, Louisiana
1 review
8 helpful votes 8 helpful votes
“A Very Pleasant Stay Indeed!”
5 of 5 stars Reviewed August 19, 2014

Rustic and charming hotel in the heart of downtown Santa Fe! Enjoyed the charming decor on the inside as well as people watching on the outdoor patio. The bar was fun and lively. Sean at the front desk was very attentive and helpful! The room was comfortable and the bed had 9 pillows!! We'll gladly stay here next time we pass through town. Thanks again Sean!!!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review, August 22, 2014
Thank you for coming to stay at our historic Hotel St Francis, Christiane W! We appreciate you taking the time to review us, and are thrilled to hear how well the stay went, from the charm to the location, the service and the hand crafted drinks in Secreto Bar. Our friendly staff would love the opportunity to welcome you back for another great stay. Sincerely, Alder Seaman
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603 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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Taos NM
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
Reviews in 12 cities Reviews in 12 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed August 18, 2014

I've stayed here frequently (and at other Santa Fe hotels), and Hotel St. Francis is the very best. Minimalist design, soothing room décor and color (a mix of old and new), good bar & restaurant, a great portal for sitting, and the best location. I upgraded to a deluxe queen (a corner room) which had wonderful windows & light and a little more space. But what sets the St.Francis apart is its staff - uniformly friendly & wonderful. My sister and I had two crises during our stay, and the staff went above and beyond to assist us. You never know how important a caring & helpful staff is until you need their help. I'd like to thank everyone, but especially single out Anna, Alder & David C. for their generous assistance.

Room Tip: For more space, upgrade to a deluxe room, and the corner rooms have good windows and light.
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  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review, August 22, 2014
Dear NMTaosena, it was great having you both here with us. Thank you for your repeat patronage, and for writing such a lovely review of your latest stay. Our staff is all so happy to hear we were able to assist you in making your stay a memorable one, and we sincerely hope to roll out the welcome mat for you during your next "stay-cation"! Warm Regards, Alder Seaman
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rocky river ohio
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed August 17, 2014

lovely hotel in a fantastic location in santa fe. beautiful artistic decor, peaceful, great bar and restaurant on the premises. enjoyed sitting on the front patio in the morning with a starbucks from nearby!

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review, August 22, 2014
Hello kmac4541! Thank you for staying with us at Hotel St Francis, and for writing us a review. We hope to welcome you back for another peaceful, fun experience on your next adventure. Our lovely front loggia is indeed the best place to enjoy a morning cup of joe, or a late night cocktail! Thank you again, Alder Seaman
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Senior Contributor
30 reviews 30 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 16, 2014

Located in a central location, I enjoyed being able to walk around to many of the stores and restaurants in area.

The room that we had was clean and modern. It looks like they recently renovated the bathrooms.

Beautiful lobby and helpful staff.

Stayed October 2013, traveled with friends
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review, August 21, 2014
Hello Daniel Ardeshir R; we appreciate you coming to stay at our historic Hotel St Francis! It sounds like you really got to enjoy all that downtown Santa Fe has to offer; we're thrilled that our great location helped your explorations. Our friendly staff would all like to welcome you back for another great stay on your next adventure in Northern New Mexico. Best, Alder Seaman
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1 review
3 of 5 stars Reviewed August 14, 2014

The lobby is stunning and the staff are very friendly. Wish they could still continue the high tea they used to serve in the afternoon. Concierge Inger is wonderful and knows her stuff having worked there for 27 years. Hotel is within walking distance of almost everything. Front veranda is wonderful in afternoon and evening.
Problem areas because it is an old structure:
Bathrooms are very small and you have to remember to step up in the night when you enter.
Basin and mirror are in the main bedroom area and mirror is very small and can't be accessed by more than one person at a time.
Side chairs are authentic but not comfortable.
Lighting is very bad for putting on makeup and also for reading in bed.
Television is old with out high definition picture.
Price is high in comparison to amenities at other hotels.

Room Tip: Be careful about taking two hot showers back to back because you could set off the fire alarm which...
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  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review, August 21, 2014
Dear Lynn S, thank you for taking the time to write a review about your stay. We're so happy you like our beautiful lobby and our top-notch customer service! We are lucky to have such a convenient location and the greatest Concierge in Santa Fe, and it's nice to know you enjoyed these aspects of your stay with at Hotel St Francis. Should you choose to plan a return trip, do not hesitate to ask for any extra amenities in your room such as a lamp, extra chairs, and reasonable upgrades to deluxe accommodations. Thank you for staying with us! Sincerely, Alder Seaman
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Houston, Texas
Top Contributor
233 reviews 233 reviews
15 hotel reviews
Reviews in 45 cities Reviews in 45 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed August 10, 2014

Great location near the Plaza. Front porch sitting area great for people watching, drinks and something to eat. Due to age of hotel rooms are small but feel larger due to the big windows. Restaurant and bar are friendly and the food and drinks are very good. Staff is friendly and responsive.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review, August 16, 2014
Dear Zepper50, we're glad you came to stay with us at the Hotel St Francis! Your review is much appreciated, and it's nice to know our location, friendly staff, and food and beverage choices worked so well for you. We will look forward to seeing you again for the best drinks and people-watching in Santa Fe. Best, Alder Seaman
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Port Deposit, Maryland
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 9, 2014

The lobby of the hotel is stunning, with the feel of a Spanish courtyard and the location is also excellent within easy walking distance of historic sites, restaurants and museums. The rooms were small, but clean, tastefully decorated, comfortable and quiet. Definitely enjoy an evening drink on the the outside patio and people-watch.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review, August 10, 2014
Dear Emily2453, it's wonderful to get your review. We thank you for coming to stay with us, and are so glad to hear how much you enjoyed the easy access to downtown and the award-winning drinks on our front loggia! People watching is indeed top-notch here at our historic Hotel St Francis and we hope to welcome you back during your next vacation. Sincerely, Alder Seaman
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Additional Information about Hotel St. Francis

Address: 210 Don Gaspar Ave., Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Luxury Hotel in Santa Fe
#25 Romantic Hotel in Santa Fe
#28 Family Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel St. Francis 4*
Number of rooms: 79
Official Description (provided by the hotel):
Named for the patron saint of Santa Fe, New Mexico, the newly remodeled Hotel St. Francis pays respect to the origins of the city with its unique interior. With a palette of natural colors reflecting the days of Santa Fe and handcrafted wood furniture by local artisans, staying at the hotel is a cultural experience. Listed on the National Register of Historic Places, its recent restoration and renovation expanded the amenities to entertain travelers from across the world. The hotel is located just steps away from the historic Santa Fe plaza. Whether you're planning a weekend escape, a business retreat, or a lavish wedding, the Hotel St. Francis is the ideal destination. "Hotels supporting cultural causes." ... more   less 
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Also Known As:
Hotel St Francis
St Francis Hotel

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