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“Location and Character” 4 of 5 stars
Review of Hotel St. Francis

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Hotel St. Francis
4.0 of 5 Hotel   |   210 Don Gaspar Ave., Santa Fe, NM 87501 (Downtown)   |  
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Ranked #29 of 60 hotels in Santa Fe
Houston, Texas
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Location and Character”
4 of 5 stars Reviewed September 22, 2013

The number one pro for this hotel is location. We stayed here over a slow weekend in September and it was GREAT to be able to walk everywhere near the Plaza. We found a great deal on Expedia, so we felt like we really couldn't have had a better deal for the price we paid.

The hotel itself is very cool if you're into character and charm. The lobby is modern, yet stays close to its historical roots. It felt like we were in Santa Fe, not some generic chain, which was important to us.

We ended up getting drinks at the fabulous bar and having drinks on the patio while people watching. The bar has won a ton of awards and makes craft cocktails with chilis. The actual rooms are small, but with such a great lobby, bar, and front patio, you won't want to sit in your room. Not to mention you will want to spend all your time in the plaza anyway.

The rooms are small, so just expect that and you'll be fine. The bed was very comfortable, and the front desk was very helpful.

There is a parking lot next to the hotel, and through the hotel we were able to get a pass for $11 for Wednesday and Thursday. You can't do much better in the plaza!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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English first
Brandon, Mississippi
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 22, 2013

The room was tiny. The bathroom was miniscule. Very poor lighting. No closet. Just a cupboard for a few shirts. No coffee pot in the room. No place to sit. One day drinking glasses were placed on top of the commode. On Saturday night there was a wedding reception in the lobby which had a very loud band until well after 11:00 p.m. Our group used 4 rooms and some were even worse than ours. Not very clean. We did get a coffee pot upon request but had to set it on the floor for lack of space. No coffee cups. I would never stay there again. I don't know how it got any positive reviews. In town for a family wedding and other family members stayed nearby for about the same price with larger rooms and many amenities. We were definitely unhappy. My husband couldn't see to shave b/c of poor lighting and I had to stand by the window to put make-up on with a hand mirror that I had packed. Very misrepresented. Had to request clean towels. Did not have any heat for the very damp days. Said b/c a/c was operating.

Room Tip: Don't book there.
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  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 20, 2013

We came to the St Francis on a discounted wedding rate, so the value was exceptional. Hotel rooms were a bit small, but the furnishings were great -- and very comfortable beds.

Location can't be beat -- right in the heart of Santa Fe.

What set St Francis apart for us was the excellent personal service we received from the front desk crew. Gerik, Abigail and James were all great during our whole stay. Friendly, full of advice, helpful...they really went above and beyond and made our stay.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NM
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 17, 2013

I know this hotel recently went through a big remodel. I'm not a big fan of the results. The lobby is very sterile feeling in my opinion. It no longer has the warm feeling the downtown SF hotels are known for. The room was small - and the bathroom was tiny. The location is great and at least on the night we were there the rooms were quiet. Not my first choice for a return stay but I would return.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review, October 4, 2013
Thank you for taking time to post a review about your stay with us, DaisyBlue999. You are correct; the 2009 remodel definitely changed the look and feel of the property- the Franciscan theme is a large difference from the older "Victorian" theme. We are happy to hear you had a quiet night's sleep and would love to welcome you back the next time you want a mini-vacation in Santa Fe. Alder Seaman
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Omaha, Nebraska, USA
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 11, 2013

A friend and I loved our stay at Hotel St. Francis! It is a hotel that is warm and inviting from the moment you step in the door. There is also a wonderful patio if you just aren't ready to be indoors yet. The location is perfect, just a block or so from the historic plaza which puts you right in the middle of the action. We were also extremely grateful for the people who work at the hotel. Everyone we encountered was helpful and welcoming, especially Jeremy. Jeremy helped us find our (seemingly hopeless) way to the hotel from the Rail Runner, even staying on the phone with us until we were all on the same page. He was gracious, charming, and handsome. We are very thankful to have had the experience we did. I highly encourage anyone that can, to stay at Hotel St. Francis and hope to go back again myself!

Room Tip: Just ask the front desk what they would suggest. They know their hotel.
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlderKaitlin, Front Office Manager at Hotel St. Francis, responded to this review, October 4, 2013
Thank you for your review of the Hotel St Francis, Sarahschneiderwind. We are all very happy to hear how much you enjoyed your stay! It's nice to hear you liked the convenience of our location; it's even better to hear that our friendly staff impressed you across the board. We do indeed pride ourselves on the guest service and we would all love to see you again when you visit Santa Fe again. Alder Seaman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
Reviews in 34 cities Reviews in 34 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 10, 2013 via mobile

Not a fan of the parking fee and please replace the towels, they are beneath a place of this star level.
Cant ask for better location, tranquil hotel.
My room is a little small for my taste, and the bathroom shower is very dark.
bed is very comfortable. I do recommend if you are in Santa Fe on tourism, if just passing through, perhaps a little inconvenient.

Stayed September 2013
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 9, 2013

I stayed here the night before my wedding and the night of my wedding. I was put in a really gorgeous room right above the main entrance to the hotel. I did take some of my wedding photos in the main lobby and the surrounding area. It's a very tranquil, lovely place. It has great old world ambiance and the staff was really great. I can't wait to find another reason to get to stay again!

Room Tip: The rooms over the main entrance have a really beautiful sunrise
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel St. Francis

Address: 210 Don Gaspar Ave., Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Luxury Hotel in Santa Fe
#24 Business Hotel in Santa Fe
#25 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel St. Francis 4*
Official Description (provided by the hotel):
Named for the patron saint of Santa Fe, New Mexico, the newly remodeled Hotel St. Francis pays respect to the origins of the city with its unique interior. With a palette of natural colors reflecting the days of Santa Fe and handcrafted wood furniture by local artisans, staying at the hotel is a cultural experience. Listed on the National Register of Historic Places, its recent restoration and renovation expanded the amenities to entertain travelers from across the world. The hotel is located just steps away from the historic Santa Fe plaza. Whether you're planning a weekend escape, a business retreat, or a lavish wedding, the Hotel St. Francis is the ideal destination. "Hotels supporting cultural causes." ... more   less 
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Also Known As:
Hotel St Francis
St Francis Hotel

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