It is sad to say, but I must agree with all of the previous reviews regarding the housekeeping. I wasn't sure if I should get a tetanus shot after the awful bathroom experience.
The rooms are small, just like other travellers observed. The toilet is behind the door and only enough room to squat. The toilet is an obvious repetitive oversight of housekeeping. I happened to drop something in the shower and as I retrieved the item, I noticed a simply disgusting sight. The toilet's bowl looked like it had not been cleaned since its installation! The towels and linen were dingy and looked like they had been washed with dark clothing. (Management should strongly consider another laundry service.)
Now, if you can get past that, customer service was great. And, you cannot beat the location... most everything is within walking distance. The common areas were also great. The hotel did a great job capturing the history of the hotel in the corridors and lobby.
The rooms are small but quaint and well appointed. The cable/satellite works well and there are many channels to choose.
The hotel is more like a 3.5 star hotel. Finally, the clerk at the rental car counter told me the hotel is rumored to be haunted. I guess that explains the haze that was in the room.
- Official Description (provided by the hotel):
- Named for the patron saint of Santa Fe, New Mexico, the newly remodeled Hotel St. Francis pays respect to the origins of the city with its unique interior. With a palette of natural colors reflecting the days of Santa Fe and handcrafted wood furniture by local artisans, staying at the hotel is a cultural experience. Listed on the National Register of Historic Places, its recent restoration and renovation expanded the amenities to entertain travelers from across the world. The hotel is located just steps away from the historic Santa Fe plaza. Whether you're planning a weekend escape, a business retreat, or a lavish wedding, the Hotel St. Francis is the ideal destination. "Hotels supporting cultural causes." ... more less
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- Also Known As:
- Hotel St Francis
- St Francis Hotel