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“Quirky, Charming, but....” 4 of 5 stars
Review of Hotel St. Francis

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Hotel St. Francis
4.0 of 5 Hotel   |   210 Don Gaspar Ave., Santa Fe, NM 87501 (Downtown)   |  
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Ranked #28 of 60 Hotels in Santa Fe
florida
Top Contributor
93 reviews 93 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
151 helpful votes 151 helpful votes
“Quirky, Charming, but....”
4 of 5 stars Reviewed September 1, 2012

Although we generally enjoyed our stay, not everyone would. So, read the entire review before deciding. PROS: 1. Great location in the center of town. 2. Best beds for sleeping ever. Frette sheets, lots of pillows--unbelievable. 3. Relaxing, almost zen-like atmosphere. Simple, old mission/ southwest-style decor. 4. Great bar. 5. Cool front porch for sitting and people watching. 6. Friendly and accomodating staff. CONS: 1. Tiny bathrooms, poorly lit with no room to set down toiletries. (We actually prefer the rooms with the sink in the bedroom.). 2. Poor functional design overall. 3. Small bedrooms. Only a few of the largest rooms have a desk. 4. Can't get a cup of coffee before 7:30am. 5. No newspapers. Definitely not a good choice for business travel. 6. Staff not very knowledgeable about Santa Fe. Only a part-time (and, frankly, ancient) concierge. Don't expect much help with tourist related questions. We had to book our own tours.
We had a special "Centennial package" rate. I would think twice before paying full rates. Overall, If you are not demanding and wish to relax, this is a great place. If you need all of the usual amenities, maybe not.

Room Tip: We prefer rooms on the 3d floor. Better view of the mountains and more sunlight. Also, hardwood floo...
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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622 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
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English first
Brooklyn, New York
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 26, 2012 via mobile

We had an amazing stay at the hotel St Francis. The hotel is completely renovated and is absolutely beautiful . The staff is extremly helpful and friendly and will accomodate to every need! The hotel loby is absolutely gorgeous. The hotel bar is lively and drinks are delish. The rooms and bathrooms are clean, completely new, and tastefully decorated. I am VERY picky about where I stay, and i trully would trully recommend this hotel to family and friends!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport News, Virginia
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 26, 2012

You don't stay at Hotel St. Francis to have an enormous room with ridiculous amenities. You stay at Hotel St. Francis for its superb location in old town Santa Fe. Everything you want to see in old town is merely blocks away. The rooms are indeed tiny (as many other travelers have complained about), but sufficient for sleeping, dressing, and showering. The beds are extremely comfortable (I think I got my two best nights of sleep on a thirteen day vacation there). Parking is a little bit wonky. Their assigned lot next the building is incredibly small and will not fit all the guests. They do have overflow parking in the lot across the street, but make sure you check in first and get your parking pass before heading over. Otherwise the lot attendant will charge you $4 to park then the hotel charges $9 per day (which may or may not be worth it depending on how long you plan to stay and how often you are going to move your car). Also, if parked in the lot across the street, every time you want to leave you have to get a special pass from the front desk that lets you get out of the lot. The whole process was a bit overcomplicated for my liking. I booked last minute and got an awesome deal (20% off the regular nightly rate). As such I was give the room with no view and located right outside of the staircase (what do you expect when you book last minute and for cheap?). The first night was wonderfully quiet. The second much louder as people kept going up or down or the stairs and talking in the hall. Overall, I would stay here again, but only for the 20% discount, not for full price. This hotel is nicely decorated, clean, sophisticated, and has a great location, but those things aren't worth the normal rate of $200 per night to me. Of course, you may have a different opinion.

Room Tip: Room 228 has no view and is next to the stairwell. Ask for another room if you can.
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  • Stayed August 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parker, Colorado
Top Contributor
138 reviews 138 reviews
27 hotel reviews
Reviews in 42 cities Reviews in 42 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed August 18, 2012

and only using your room for sleeping.
We stayed here for two days.
We picked The Hotel St. Francis for its central location, and you cannot beat where it is located. You will have to pay an extra $9.00 per day for Parking.
Live with it. Or try driving around ALL day and try and find somewhere else to park in the middle of Santa Fe
Our room was pretty bare bones, with just the basics to speak of.
The toilet area with bath/shower is a very small area, with the vanity sink in the bedroom.
I was surprised with the quality of the towels; they just didn't fit with the other amenities of the Hotel.
The bed and sheets were clean and comfortable.
Soundproofing is an issue as we could here the herd of elephants moving around above us.
The house staff are great, along with the front of house.

BUT, best of all, everyone made our little dog very very welcome.

Would we stay here again.
Of course.
But we would upgrade to a suite and have a bit of room to move around.

Room Tip: Always get a suite, as the rooms tend to be small and a little Claustrophobic. Bring your Dog. He...
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  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed August 14, 2012

Great location for exploring the sights of Santa Fe. Not, that I'd add, that there are many. Once you've checked out the miraculous staircase, it's pretty much all about the shops, restaurants and locally provided entertainment. All great fun and well worth spending a long and relaxing weekend exploring.

The Hotel is classic Santa Fe - mexican style, old converted building with quaint and clean, if small rooms. Don't expect all the mod cons, but do expect friendly service, fun bar and reasonable food; though I'd only resort to the hotel restaurant for dinner if you're pushed for time - there's plenty of options a few minutes walk away. ( I would recommend booking ahead - the best places seem to fill up fast).

I had breakfast a couple of times in the small courtyard and was very pleased, a nice way to start the day - then finish with a nightcap on the patio alongside the bar.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, Minnesota
Top Contributor
148 reviews 148 reviews
42 hotel reviews
Reviews in 37 cities Reviews in 37 cities
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed August 13, 2012

We stayed here for a weekend to celebrate a family member's anniversary. The hotel was just average. Nothing special. Our room was pretty bare bones with no bathroom amenities to speak of. The toilet area with bath/shower was incredibly small and tile was stained. Because of the size of the shower area, the sink was in the bedroom which was not pleasant. The towels were small and not plentiful. I will say the bed and sheets were clean and comfortable but that is about all I would say to recommend it. I could hear the upstairs customer walking as if he/she was walking in my room. The staff was pleasant. If you are coming to Santa Fe for a vacation and relaxation keep looking. There are plenty of other hotels that are nicer for the same price.

  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis
Top Contributor
87 reviews 87 reviews
53 hotel reviews
Reviews in 60 cities Reviews in 60 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed August 9, 2012 via mobile

This was our second time to stay at the St. Francis. While this is an older hotel and the rooms are pretty small they have lovely decor, very comfortable beds, fine sheets/pillows and a wonderful lobby and restaurant. Another advantage to staying here is the very close proximity to the main plaza or even Canyon Road. We will return!

Stayed August 2012, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel St. Francis

Address: 210 Don Gaspar Ave., Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Luxury Hotel in Santa Fe
#24 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel St. Francis 4*
Number of rooms: 79
Official Description (provided by the hotel):
Named for the patron saint of Santa Fe, New Mexico, the newly remodeled Hotel St. Francis pays respect to the origins of the city with its unique interior. With a palette of natural colors reflecting the days of Santa Fe and handcrafted wood furniture by local artisans, staying at the hotel is a cultural experience. Listed on the National Register of Historic Places, its recent restoration and renovation expanded the amenities to entertain travelers from across the world. The hotel is located just steps away from the historic Santa Fe plaza. Whether you're planning a weekend escape, a business retreat, or a lavish wedding, the Hotel St. Francis is the ideal destination. "Hotels supporting cultural causes." ... more   less 
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Also Known As:
Hotel St Francis
St Francis Hotel

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