So the 500.00 Santa Fe question is answered. While there are some sweet touches to the hotel experience, having stayed at nearly every 5 and 4 star resort except this one (until now) none of what this place offers is worth the extra money. Not at this price point.. I have a feeling for the 1000.00 a night traveler its a fantastic place.. however for those of us whom are only Upper Middle Class.. trust me this hotel is a rip-off. My car was lost, the dinning room host on Christmas morning turned up his nose at my sweat shirt breakfast attire (it was 9am Christmas morning, and yes me and my pal were wearing crowns as well as sweat pants)... The room faced trash cans and a parking lot. The bathroom sink wouldn't drain, and the hardwood floors by the elevator were filthy and rutted. Look had it been a 200 dollar a night experience I would have said it was fine, but when other amazing hotels offer so much more for 500.00 a night or even 280 a night.. I'm gonna be picky. CLEAN UP YOUR ACT INN OF THE ANASAZI .. or its gonna be curtains for you.. I cant believe this is a Rosewood property, because Im usually super pleased with the chain.
Room Tip: Stay at the Loretto, La Fonda, or the Inn at the Alameda... even the St Francis is better.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
January 9, 2013
Thank you for taking the time to review our property. We highly value the experiences of our guests and I am disappointed we failed to meet your expectations.
Please know that we are addressing the issues you have stated and I can assure that you will see many positive improvements during your next visit.
If you would like to discuss in detail your experience here at Rosewood Inn of the Anasazi, please feel free to contact me directly at andrea.gates@rosewoodhotels.com. I look forward to hearing from you.
I hope you will reconsider staying with us again and wish you the very best.
Sincerely,
Andrea Gates, Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.