We stayed March 17-21 in 323 which as a superior room. We were there to celebrate my partner's birthday and get some R&R.
Room tip: Deluxe rooms were sold out. We had a superior and I had requested a quiet room. The advantage of being on a 3rd floor north facing room is privacy. While most rooms on the north side faced another hotel, the third floor is higher than the adjacent building and therefore affords privacy when the drapes are open and offers nice tree top and sky views. The second floor superiors have balconies with lounges but less private. The hotel and hallways were quiet throughout our stay.
Room comfort: Superior rooms were adequate in size. Not large but comfy. Bedding was soft and luxurious. Gas fireplace was nice.
Turn-down: Occurred whether we left for dinner at 5 p.m. or 9 p.m. It was discreet and occurred without request when we missed their “regular turn” down times. This is an example of the small details that made our stay pleasant.
Check-in: Diane was professional and answered all of our questions.
Rest of the staff: All courteous and helpful.
Restaurant: On-site restaurant was excellent which made room service great as well.