This is my first review on TripAdvisor. I never take a trip without consulting the reviews here and realize that I am way overdue to give back to the community.
My wife and I were celebrating a special occasion and traveled to Santa Fe for a long weekend this June. The reservations agent, Rebecca Martinson set the tone for what ended up being a very special stay at the Inn by suggesting room 202 which has a balcony that overlooks the front of the hotel and then jumping through a few hoops to secure it for us. We couldn't have been happier, thank you Rebecca. The room was great. It was romantic, spacious, tastefully decorated and very clean. We had the balcony door open in the mornings and before bed to let in the cool (at least cooler than Dallas) Santa Fe air. The balcony was also great for reading the paper and people watching. You will hear the occasional Harley driver leaving the Plaza via Washington Ave but if you have the door closed and air conditioner on the street noise is minimal.
The only hitch i had at the hotel was not being able to get a strong internet connection on my iPad in the room. That said, I didn't ask for help from the hotel to troubleshoot and really didn't need to being doing any work on this vacation anyway.
The front desk and door men were very attentive, friendly and professional. Roberto was able to secure a few more of their outstanding chocolate truffles like the ones we had received in our room at check in to commemorate our special occasion. Being a chocolate addict that scored big points with me.
But the highlight of our stay and what really made the entire trip a huge success was the hotel's concierge, Bob Romero. Every one of his suggestions for us was spot on. Every one. I asked him for some day trip suggestions and he provided several that met our parameters but emphasized one in particular, a drive out Hwy 4. He said "the longer you drive the better it gets" and "don't miss the White Rocks Overlook" and he was absolutely right. In the space of 2 hours we saw the landscape change from desert southwest/mesas and an outstanding view of the Rio Grande (White Rock Overlook) to the tall pines and aspens that I associate with Taos to the historic volcanic ValleCaldera (my personal favorite). We ended up having a late lunch in Jemez Springs at the Stage Stop on the patio where we met a traveling musician, Matt Harlan who was performing for the six patrons there. Matt's music reminded me a little bit of Lyle Lovett, & Robert Earl Keen both of whom I like. He was up from Houston and performing in Santa Fe but took a day trip to play a little bit in Jemez Springs. We bought his CD and listened to him all the way back to the hotel. Loved it. Very special.
This was just one example of many suggestions Bob gave us during our stay that made our trip a very special one. He seemed to know more about what we wanted to do than we did. By the last two days, we didn't make a move without his input. Always friendly and in a great mood. Thank you Bob and the Inn of the Anasazi for making this get away one we will always remember.