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“Charming, if somewhat dated B&B” 4 of 5 stars
Review of Inn at Pueblo Bonito Santa Fe

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Inn at Pueblo Bonito Santa Fe
3.0 of 5 Bed and Breakfast   |   138 W. Manhattan Ave., Santa Fe, NM 87501   |  
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Ranked #19 of 43 Santa Fe B&B and Inns
1 review
3 helpful votes 3 helpful votes
“Charming, if somewhat dated B&B”
4 of 5 stars Reviewed July 14, 2014

Perfectly located within steps from city center. Very friendly and attentive service from the innkeepers, with tasty and varied breakfast buffet. Suite was spacious, clean, comfortable, and nicely decorated. However, the bedroom window A/C blew air right at the bed. Had to put up with it since windows didn't have mosquito nets or stoppers. Bathroom was OK but needed ADA compliant fixtures. Kitchen was great, with all sorts of useful little things in the drawers, including a bottle opener! Parking was convenient and the innkeepers were kind enough to let us keep our car on premises after check-out, while we did some sightseeing in the city.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santafeinnkeeper, Owner at Inn at Pueblo Bonito Santa Fe, responded to this review, July 17, 2014
Thanks for stopping by and leaving a review, Alex. Yes, we are "perfectly located" - a short walk from all of downtown historic Santa Fe sights and points of interest. Glad you enjoyed our breakfast buffet with a tasty variety of offerings as well as our friendly and attentive staff. The close proximity of our bed and breakfast to the plaza (center of downtown) allows guests to avoid the inconvenience and expense of finding parking as we offer complimentary parking within our grounds.

I'm happy your room was comfortable, too. FYI: We are ADA compliant! If you need an ADA specific room, make certain you ask- as we are required by law to have one room for partially handicapped individuals (San Felipe). Guests needing special amenities, etc need to let us know to allow us the opportunity to better serve them, etc. All rooms come with thier own AC unit, thus guests control temperature, direction of air flow even on/off of the unit! All 19 guest rooms are surrounded by foot thick (or thicker) adobe bricks (mud bricks) an excellent insulator of temperature and sound.

Thanks again for visiting and taking the time to leave a review. I truly do appreciate it. We'd love to see you on your next trip to Santa Fe!

Sincerely,
Amy Behm
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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481 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
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  • English first
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English first
Valley Center, California
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 10, 2014

Price is too high for quality of room. We stayed in Santa Ana room and at $159 before tax I would have liked to pay $125 from my many other b & b experiences. Room was a bit of a hodge podge of decor not bad but as I said, not for the price. Breakfast was good, and varied.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santafeinnkeeper, Owner at Inn at Pueblo Bonito Santa Fe, responded to this review, July 14, 2014
Delene, it's a shame to hear that you felt our pricing on a busy weekend in downtown Santa Fe, NM did not match your expectations. I'm certain you realize our downtown location is "prime" - walk to plaza, Loretto chapel, Lensic theatre, San Miguel mission, restaurants, galleries, etc. Complimentary parking is provided within our compound which saves guests automatically up to $30/day! Couple this with a our complimentary breakfast buffet, afternoon tea and WiFi - we feel our downtown Santa Fe b&b package is extremely competitive! Now, possibly if you are comparing us to regions outside downtown Santa Fe or other areas of New Mexico or even outside of our state... we could be higher than what you would prefer to pay.... Remember- Santa Fe, NM is a destination, thus this influences pricing. June and July also bring guests for Santa Fe Opera, Markets, Special Events, etc during every weekend date to provide a wonderful experience for all Santa Fe visitors!

Thank you for your feedback and I do appreciate you willingness to share this with us. We hope you enjoyed Santa Fe, our rich 400+ yrs of history, unique culture and cuisine. Pueblo Bonito bed and breakfast reflects Santa Fe's original historic architecture boasting foot thick adobe walls, secluded quiet grounds in an authentic pueblo style. So, if you're looking for new construction that looks old- we're not the place. But if you desire a "real Authentic Santa Fe Experience"- we are definitely THE place to stay in Santa Fe!

Sincerely,
Amy Behm
Owner
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Detroit, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 7, 2014

Amy and Herb were great hosts and the breakfast tamales were great. Good suggestions for planning our trip to Santa Fe. REal glasses, which were great, were not removed each night bugt left dirty on counter

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santafeinnkeeper, Owner at Inn at Pueblo Bonito Santa Fe, responded to this review, July 9, 2014
Thanks for stopping by and leaving a review, Nancy! Really glad you enjoyed yourselves, and happy you tried the tamales. Such a tasty Santa Fe treat.

Since we're onsite most of the time, we can always provide helpful suggestions and recommendations on sights to see and places to visit. What's more, we're just a short walk away from nearly every major attraction in the city. You can explore to your heart's content!

We apprecaite your appreciation of the small things we do for our guests! Your comment regarding "glasses" was that we left the glass ware you requested in your room just the way you requested it! You didn't want them cleaned, you wanted them left to reuse each day and you are more than welcome! We do get awfully busy with daily production as we have 19 rooms and an acre of grounds to keep up, but we sincerely try our best to please our guests and meet thier needs. Thanks for allowing us to serve you!! Thanks again, and hope to see you soon.

Best,
Amy Behm
Owner
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Denver, Colorado
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed July 2, 2014

A charming B&B, within walking distance to Santa Fe Plaza, government buildings and the railroad station. Friendly and helpful innkeepers who prepared a nice breakfast buffet including tamales!. Gift shop right on the premises. Our room was clean, but needed some updating; the front door didn't feel that secure, and part of the back of the room was being used to store an old freezer. Bathroom very small; at least there was a second sink in the nicely equipped kitchen. Microwave, coffee maker, fridge and stove convenient for longer stays.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santafeinnkeeper, Owner at Inn at Pueblo Bonito Santa Fe, responded to this review, July 10, 2014
Roni and Gary--thanks so much for leaving a review. Glad you had a good stay with us. I'd like to quickly make a clarification if I may.

As our property dates back to 1860, there is certainly an historic feel to our rooms, but each room is definitely secure! Each room is equipped with its own hot water heater- each is 40 gallons, in the shape of a cube and around 5 yrs of age! You mistakenly classified yours as a freezer! All 19 rooms have full baths (tub and shower), bedroom, large closets, microwave, refrigerator and coffee set ups. Great southwestern artifacts, like kivas, nichos and vigas adorn the rooms as well. Modern utilities are provided, including a flat screen cable tv, WiFi, alarm clocks, and air conditioning controlled by each guest to their preference level.

One of the benefits of Pueblo Bonito Inn is our proximity to so many great Santa Fe sights. The plaza, museums, shops and restaurants are all just a quick walk away. And we'll be sure you're prepared for the busy day ahead, with our complimentary breakfast. In addition to tamales, we've got fresh pastries, fruits, granola, coffee and juice, just to name a few of our tasty offerings.

I do appreciate you taking the time to share your experience. Happy to host you anytime you're in the area--I know we'll be even better your second time around!

Sincerely,
Amy Behm
Owner
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Newcastle upon Tyne, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 29, 2014

Everything about our stay here was fantastic. The location was great- in a nice neighbourhood but just a 5/10 minute walk to downtown. The staff couldn't have been more helpful and welcoming, and gave us some great tips for where to visit during our stay. Our room was very clean and cosy (everything very fresh and clean despite the age of the buildings) and we loved the traditional style. There was a great choice for breakfast and the afternoon refreshments were a nice (unexpected) touch. I'd definitely return and would recommend to anyone wanting a relaxing Santa Fe stay.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santafeinnkeeper, Owner at Inn at Pueblo Bonito Santa Fe, responded to this review, July 2, 2014
Thank you, Oishiocha! I'm really glad you had a fantastic stay. As we're just a short walk away from the Plaza, Canyon Road, and a number of museums, you certainly won't have a shortage of things to do in Santa Fe!

Another benefit of Pueblo Bonito Inn is our staff. Our team really wants nothing more than for you to enjoy yourselves. And unlike some bigger hotels or inns, the owners (myself included!) are on-site most of the time to ensure you're taken care. That means clean, comfortable well maintained rooms, a tour, a tip --whatever you need!

Our property is 154 years old, so "historical significance" is one of our most distinguishing features. Each room highlights local historic architecture, many feature nichos, kivas, vigas and adobe. The history simply adds to the charm!

Our guests also enjoy our complimentary breakfast and afternoon tea every day. There are plenty of options at breakfast to meet most dietary needs and it's the perfect way to start a busy day of exploring. Free parking in our prime location is always appreciated as well!

We'd love to see you again the next time you're in town. Thanks for sharing your experience!

Sincerely,
Amy Behm
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, Colorado
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 28, 2014

When we were in our room, which was not much, it was quiet and comfortable.
Owners kind and friendly. Parking is at a premium here and if you come in late you have to fit in where you can. The bed was soft , but there are no drawers anywhere in the room to put clothes. ONLY 2 closets. The apartments needs updating badly. Tile in bathroom was pretty, but old and moldy. Great Water pressure tho!
Shades are old plastic with old lace valances over them. I was not impressed. Air conditioning seemed to work fine, but it is only one unit in the window at the front of the apartment, so you have to blast it to stay cool in the back bedroom. Overpriced for the quality, but it is close to the market in Santa Fe. We never had the breakfast as we were told they served Tamales and we are not Tamale fans.
The kitchen was handy for snacks & coffee in the am. Nice big frig for all our perishables.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santafeinnkeeper, Owner at Inn at Pueblo Bonito Santa Fe, responded to this review, July 1, 2014
Thanks for taking the time to leave a review. Sorry you felt our pricing was off. If one takes into account our nightly rates include complimentary parking ( up to a$35/nt savings), breakfast buffet, afternoon tea, and Wi-Fi- we're actually one of the best bargains in downtown Santa Fe!. Guests can easily walk to Santa Fe plaza, galleries, shops, restaurants and historic attractions so our location is prime!

The property originally was a private estate with stables, servants quarters and an orno oven (Native American bread oven) built in 1860- so yes you are correct in stating we are old! One huge attraction to our guests is our history significance which exudes native New Mexican culture and tradition. Since 1970 (date of our acquisition of Pueblo Bonito), we have intentionally retained the original authenticity of structure and architecture- inside and out. The original bread oven is in full tact and highlights our courtyard! 18 charming guest rooms boast original foot thick adobe (mud brick!) walls, some with hand carved nichos, others with viga ceilings, corbels, etc. Each of our 18 rooms have a private bath with low-flow toilet, tub/shower, and adorable nicho vanities! Most recently we were awarded "Santa Fe Outstanding Preservation Award" specifically for our bathroom renovation in 2014. We have huge walk in closets for storage space, dressers, flat screen cable tv's, WiFi, coffee set ups, a refrigerator, microwave and air conditioning in summer months with wood burning kiva fireplaces in winter months! Our inn is unique to say the least- not something you're probably use to in a larger hotel, etc. We are a small family run business working diligently to ensure everything works well and is comfortable and relaxing for our guests. Sounds like it was during your stay!

While we do serve tamales at breakfast, that's certainly not the only thing! It's disappointing that you didn't check out all we have to offer. We also provide freshly cut fruits, oatmeal, granola, boiled eggs, low fat yogurts, pastries, coffee cake, baked breads, bagels, French toast, waffles, raspberry preserves, smears, fresh coffee, tea and juice. There's something for everyone, and it's the perfect way to start your day.

I do appreciate you taking the time to leave a review, and hope I've cleared up any confusion about a stay at Pueblo Bonito Inn. Thanks again!

Sincerely,
Amy Behm
Owner
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Moore, Oklahoma
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 28, 2014

We loved this place it has lots of charm and the homemade tamales waiting for us were wonderful. The location is wonderful, just a few minutes walk to the plaza. It is located on a quiet street away from all the traffic. Our room was very spacious, clean and quiet. If you are looking for a modern hotel this is not the place for you, but if you want a place with a lot of charm and history this is it. The breakfast was very good and the staff very friendly and helpful. We would enjoy staying here again.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santafeinnkeeper, Owner at Inn at Pueblo Bonito Santa Fe, responded to this review, July 1, 2014
And we'd love to host you again, Darlene! Thank you for taking the time to share your experience with us at Pueblo Bonito bed and breakfast inn!

Homemade tamales are intentionally served for our guests enjoyment and are our signature breakfast dish (Best breakfast tamales in New Mexico!). Tamales are a New Mexican tradition and very well indoctrinate our guests into our local culture and cuisine. I'm glad you took advantage of them! Our location is "prime" as we're next to the NM state capitol and a short stroll from the Plaza, shops, galleries and restaurants. But we still maintain a quiet ambiance within our foot and a half thick adobe walls, for when you want to relax and unwind.

Our property dates back to 1860- so yes... we do have our fair share of history and charm! I'm so happy you enjoyed your stay, and I'll share your compliments with the whole team. Thanks again, and please do stop by the next time you're in town!

Best,
Amy Behm
Owner
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Additional Information about Inn at Pueblo Bonito Santa Fe

Address: 138 W. Manhattan Ave., Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites
Hotel Style:
Ranked #19 of 43 B&Bs / Inns in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Inn at Pueblo Bonito Santa Fe 3*
Number of rooms: 18
Official Description (provided by the hotel):
Bed and breakfast in downtown Santa Fe, NM. Walk to Santa Fe Plaza! Historic adobe pueblo-style compound with kiva fireplace in each of 18 rooms. Breakfast buffet featuring famous handmade "Pueblo Tamales"- with a wide array of other offerings. Complimentary afternoon tea, Wi-fi and parking for our guests, a rare commodity in Downtown Santa Fe! ... more   less 
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Also Known As:
Pueblo Bonito Hotel Santa Fe
Pueblo Bonito Bed And Breakfast Inn

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