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“Perfect Locale” 4 of 5 stars
Review of Pueblo Bonito Bed & Breakfast Inn

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Pueblo Bonito Bed & Breakfast Inn
3.0 of 5 Bed and Breakfast   |   138 W. Manhattan Ave., Santa Fe, NM 87501   |  
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Handmade Breakfast Tamale
Ranked #18 of 43 Santa Fe B&B and Inns
Gordon, Texas
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Perfect Locale”
4 of 5 stars Reviewed March 7, 2013

We booked this B&B for a short ski weekend. We wanted to be within walking distance of the Plaza when we returned from the slopes. We arrived after the office had closed for the evening and our key was waiting, along with a helpful map of restaurants that would be open for dinner late in the evening. Breakfast was ample and sufficient - the tea selection was fantastic! Loved having a roaring fire when we returned home each evening - every day the fireplace is cleaned and prepped with starter wood for the coming night. Very nice touch. This B&B is an excellent value in a perfect location for access to the Plaza. Easy parking is a plus.

Room Tip: We stayed in Santa Clara, Room #3. The large room was charming with fireplace, small kitchenette, l...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santafeinnkeeper, Owner at Pueblo Bonito Bed & Breakfast Inn, responded to this review, March 12, 2013
Being called perfect really makes me smile! Thank you very much for leaving a review. We loved hosting you during your ski weekend, and I'm thrilled you enjoyed our location. That's something we pride ourselves on—we're so close to the Plaza, as well as a number of wonderful museums and restaurants. And we're always available to answer any questions you may have or offer suggestions on what to see.

Not only is parking easy, it's free! Start your day off right with our filling breakfast, and leave your car with us while you explore the city. Like you mentioned, a roaring fire will be awaiting when you return. It's the perfect way to cap off a day on the slopes!

I really do appreciate you leaving a review. It'll be helpful for any guests considering staying at Pueblo Bonito Inn. Thanks again, and we'd love to host you anytime you're back in Santa Fe!

Best,
Amy Behm
Owner
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395 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Amarillo, Texas, United States
1 review
5 of 5 stars Reviewed February 25, 2013

The wife and I made reservations to Pueblo Bonito for Martin Luther King weekend upon discovering the bnb we normally stay at in the Arroyo Seco - Arroyo Hondo area was closed. The hosts were most kind and helpful for meeting our needs and requests. This was the first time we stayed at one that was more close in to the historical Santa Fe area. The walk to the old Plaza would be a brisk five minutes walk although with all of the shops and places to eat in between the trip to the plaza and back took most of the day. The comfort for our accommodations was spot on and well thought out, the little kiva fire for the room kept the winter chill away for the greater part of the night. Breakfast in the morning was satisfying and filling. We will be back when Martin Luther king weekend comes again next year. We had fun. :)

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santafeinnkeeper, Owner at Pueblo Bonito Bed & Breakfast Inn, responded to this review, February 27, 2013
And having fun is the most important thing, Donald! Thanks very much for your thoughtful review. I'm glad you chose us this time, and even more thrilled that you had such an enjoyable stay.

As you experienced, a major benefit of Pueblo Bonito Inn is our location. We're so close to the Santa Fe Plaza that you can easily walk there and back with no problems. Of course, with all of the galleries and restaurants in between, it can be quite time-consuming and fun!

When you're taking a break from exploring, our hearty breakfast and cozy fireplace will help you relax and stay comfortable. And of course, we're here to answer any questions or concerns you may have.

I truly appreciate you taking the time to share your experience. with both past and future guests. We're looking forward to your next visit!

Sincerely,
Amy Behm
Owner
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Colorado
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2013

We found this to be a perfect location for walking everywhere - downtown, railyard district, etc. The staff was super friendly and willing to share local insight which we found to be great for dining. If you are interested in seeing art, take some time to walk through the Capitol Building just across the street - its free, not crowded and has great variety!

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santafeinnkeeper, Owner at Pueblo Bonito Bed & Breakfast Inn, responded to this review, February 27, 2013
Thanks for your review, compliments and tips! We certainly do pride ourselves on both our great location and knowledge of the area. The Capitol Building is certainly a great recommendation for Santa Fe visitors to experience and it's literally a "stones throw" from our inn! Of course, we're full of our own suggestions on places to go or dine as well, and we're glad you took advantage of some wonderful dining ideas!

Glad to know your stay was comfortable and that you enjoyed our inn and staff. We'd love to host you the next time you're in town. Thanks again and remember you're always welcome at Pueblo Bonito Inn!

Best,
Amy Behm
Owner
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Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 20, 2013

If you ride the Rail Runner train up to Santa Fe this is the place to stay. Close to the train station and the plaza Pueblo Bonito was the perfect place for us, we could walk everywhere we wanted to go. The rooms were fantastic and we loved having a fireplace that burned wood.

The folks at Pueblo Bonito was great, friendly and very helpful. We will definitely stay again when we return.

Room Tip: We like the fact that we could see each room when we booked online.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santafeinnkeeper, Owner at Pueblo Bonito Bed & Breakfast Inn, responded to this review, February 27, 2013
You're absolutely right Bob- the railrunner is a great way to experience Santa Fe! Thanks for taking the time to leave a review. One of the advantages of Pueblo Bonito Inn is our proximity to incredible attractions, such as the Santa Fe Plaza, Canyon Road, and the downtown Railrunner depot. Easy walk to dining, shopping, entertainment and beautiful artwork displays to your heart's content.

In addition, as you experienced, each of our 18 inviting guest rooms feature a working kiva fireplace! An exclusive and unique feature of our Inn. You'll definitely be able to stay warm, even if the weather outside is chilly (all rooms have heat too!). With our welcoming staff, we'll make sure your stay is both comfortable and memorable. Thanks again for your nice words. We'll be looking forward to your next visit!

Sincerely,
Amy Behm
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2013

loved the place we rented and being able to have a fire every evening, in our kiva as a great way to end the day.
We were able to walk everywhere. Enjoyed the Georgia OKeef museum. Got a tour into her research library.Afternoon tea at Pueblo Bonito, was lovely too. Plenty of choices for breakfast also.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santafeinnkeeper, Owner at Pueblo Bonito Bed & Breakfast Inn, responded to this review, February 21, 2013
Gee,

Thanks so much for your review! So happy you had such a wonderful stay with us and enjoyed the unique kiva fireplace in your room. From our many complimentary breakfast options, to comfortable, decorative rooms, to our relaxing afternoon tea sessions, we're proud to offer a welcoming destination to all visitors.

Even better, we're just a short walk away from attractions like the Georgia O'Keeffe Museum and the Museum of International Folk Art. You can get a full day of exploring in, without having to spend all your time driving!

I really do appreciate you taking the time to tell potential guests about your stay. We're happy to host you the next time you find yourself in Santa Fe!

Sincerely,
Amy Behm
Owner
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Harshaw, Wisconsin
Top Contributor
173 reviews 173 reviews
33 hotel reviews
Reviews in 74 cities Reviews in 74 cities
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed February 5, 2013

Conveniently located within a 10 minute walk of the Plaza, and 5 minute walk from the Capitol Building, Pueblo Bonito B&B became our home-away-from-home for our 5 night stay in Santa Fe. The parking, on the property, is free, and we parked directly in front of our tastefully decorated and comfortable suite (#17). We loved the kiva fireplace, the breakfast buffet and the afternoon tea. We also loved meeting the other guests, all of whom were very interesting. Conversation at breakfast is one of the bonuses of a B&B and we met some great folks. We also enjoyed the free wireless internet.

A few things to remember:
1. Pueblo Bonito is comfy, unique and each room is different. This is not a fancy place - there is no AC, room service, etc. The rooms are made up each day, towels are changed, and the fireplace cleaned and relaid.
2. Handicapped access - I suggest you contact the manager when making a reservation if you have handicapped needs. The bathtub/shower in our unit was fine for us but would be inaccessible for someone who is unable to step over the side of a tub.
3. Suites - Our suite was a one bedroom suite - the second "bed" was a futon in the living room. This worked fine for us - two girls on a girls' getaway, because my friend did not mind sleeping on a futon. The bathroom had to be accessed through the bedroom - again not a problem for us - just know that anyone sleeping in the living room with have to cross the bedroom to get to the toilet.
4. Hours - the staff and owners are extremely helpful and customer service oriented. They do not live on the premises, so any requests for additional equipment or information needs to be communicated earlier in the day.
5. Fireplace - one fire per day is included in the price of the room. That means 3-4 logs and a firestarter. Additional fires cost additional $ - $15 per fire as of our stay in Jan. 2013. We wanted to buy extra wood at Whole Foods, but we were told the management frowned on guests buying their own wood.

I love places like Pueblo Bonito because it felt homey, unlike a hotel room which is OK for sleeping but not for hanging out. This would be a great place for a family reunion!

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santafeinnkeeper, Owner at Pueblo Bonito Bed & Breakfast Inn, responded to this review, February 12, 2013
Thanks so much for the kind words. We aim to create a wonderful experience here at Pueblo Bonito B&B, and while you touched on a few things that make us so unique, I wanted to address a couple of inaccuracies.

All of our rooms do have air conditioning. They're just generally not available during the winter months, which is when you stayed with us. We convert the rooms to air conditioning when it's more appropriate considering the temperature, although we can do so earlier if need be.

Our San Felipe room has limited handicap access. And we encourage all of our guests with special needs to call the facility beforehand, so we can meet your requirements. Our hours are 8 a.m. - 8 p.m. With other inns closing at 6 p.m., we're the latest desk-manned inn downtown! Since our rooms are self-contained, guests can let us know of any additional needs (for instance, ice or extra firewood) before 8 p.m.

In case of emergency, procedures for after hour needs are provided to all guests and explained upon check in. Our fireplaces are real, and a special feature of our inn—all rooms are complete with kiva fireplaces. We provide an already-made fire in the hearth for guests to enjoy, that provides 2.5-3 hours worth of burning ambiance. It's perfect for relaxing after dinner and before bedtime. Again, this is a real fire and primarily used for ambiance and not heat, as the room has heaters. 98% of our guests find this more than adequate. Allowing guests to burn items in these fireplaces without our knowledge or approval of what is being burnt could be hazardous. Thus, we allow only wood provided by Pueblo Bonito and pressed paper logs; we don't use firestarters.

Thanks again for taking the time to leave a review. I do appreciate it, I just wanted to correct a few things. I'm glad you enjoyed your stay, and we're always happy to host you whenever you're in the area!

Sincerely,
Amy Behm
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington KY
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 3, 2013

This was out second stay at Pueblo Bonito and both times were wonderful. If you are looking for the Santa Fe experience, this is a place to stay. Even though the rooms on Galisteo are larger, ask for a room on the courtyard, as they are quieter and offer seclusion and privacy. I am not sure if all rooms offer kivas and vigas, but make sure you get a room with these too for that true SW atmosphere. We would light out prepared fire in the evening and when we returned the next afternoon, it was cleaned and set up for the next night. Note that it is within walking distance of the Plaza, the Railroad District, and Gaudelupe St.

Room Tip: Make sure to get a courtyard room.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
santafeinnkeeper, Owner at Pueblo Bonito Bed & Breakfast Inn, responded to this review, February 5, 2013
We're honored to be called the quintessential Santa Fe experience! Thanks for taking the time to leave a review.

All 18 of our rooms feature a kiva fireplace and private bath, many have viga ceilings, hardwood or redbrick floors and all have the original foot and a half thick adobe walls thus providing quiet and privacy- regardless of location. Our property dates back to the 1860's, thus it naturally reflects the historic and native cultures of the people of New Mexico. Since all 18 guest rooms are unique and they each have distinctions of thier own, we find guests differing in thier vote for Pueblo Bonito's "favorite room" as well as "favorite location".

A huge benefit for Santa Fe travelers is our proximity to so many wonderful Santa Fe attractions. As you touched on, Pueblo Bonito Inn is just a short walk away from the Plaza, the Railroad District, and Guadalupe Street. And we're always here to offer suggestions on sights to see, restaurants to enjoy and how to map our your time more efficiently to maximize your overall New Mexico vacation experience.

Thanks again for your kind words and "vote" for "the place to stay in Santa Fe!". We'd love to host you again the next time you're in town!

Sincerely,
Amy Behm
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Pueblo Bonito Bed & Breakfast Inn

Address: 138 W. Manhattan Ave., Santa Fe, NM 87501
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #18 of 43 B&Bs / Inns in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pueblo Bonito Bed & Breakfast Inn 3*
Official Description (provided by the hotel):
Enchanting, historic Old Santa Fe at it's best! Secluded adobe pueblo-style compound nestled quietly in downtown Santa Fe. Walk to plaza, restaurants, shopping, Canyon Rd, etc! New Mexico travelers favorite for 29+ years. Voted "Guests Favorite 2011, 2012 and 2013!" (8,500+ properties rated US & Canada)! THE Best Value in Downtown Santa Fe. Complimentary parking, Wi-Fi, breakfast buffet, afternoon tea and romantic kiva fireplace in every room! Seven foot breakfast buffet featuring our famous Breakfast Tamales- soon to be your favorite too! ... more   less 
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Also Known As:
Pueblo Bonito Hotel Santa Fe
Pueblo Bonito Bed And Breakfast Inn

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