We stay in Santa Fe at least three times a year, it is a short-trip from our home in Albuquerque yet feels like we've really gotten out of town! That said, we have stayed many places - all have been B & B's or small Inn's. From the moment we stepped into Pueblo Bonito, we knew this stay would be different. Like many others, we picked this location because of it's convenience and admittedly also because our favorite place to stay was sold out. We arrived when afternoon "tea" was being served. A plastic bowl was set out with Cheez-it's in it. Not exactly our idea of tea! So we passed on the snack crackers. Also, we paid cash upon checking in...over $200...and the InnKeeper could not produce a receipt for us. Instead she hand wrote the total on a piece of scrap paper with the word CASH next to it. Our room was EXTREMELY disappointing. Not quaint, charming or eclectic, but instead cold, poorly decorated and falling apart. The bathroom caulk was cracking and falling-off around the vanity, toilet and in the shower. In the main room "artwork" (that is a stretch to call it art) consisted of posters purchased from craft stores still in the shrikwrapped plastic leaning on walls. No frames, no matting, just posters. Bedding was old, musty and uncomfortable and there was exposed plumbing and a hot water heater in the walkway between the mainroom and the bath. All of the painting, whether on furniture or on walls was obvioulsy layered on-top-of over and over again. The exterior and the grounds were in sad condition as well. All of the trees had dead growth that had not been cut-back but simply died and was hanging, waiting to fall off. Bark and ground cover has been kicked around so much that no plants have survived and the ground (ie: DIRT) is exposed. The front porch light was a burned out light-bulb that was cracked and weathered, no fixture. Pueblo Bonito's location would make it a sure attraction and money maker, unfortunately the owners have let it go to the point of no return. We will not stay here again and would not recommend that you do either. We did have high hopes for breakfast in the morning, hoping that would be good and we'd walk away from our experience with something positive to say. Frozen waffles, cold cereal and day-old pasteries were laid out where we had first encountered the Cheez-it's the afternoon before...we opted to stop at McDonalds on our way home instead!
- Official Description (provided by the hotel):
- Bed and breakfast in downtown Santa Fe, NM. Walk to Santa Fe Plaza! Historic adobe pueblo-style compound with kiva fireplace in each of 18 rooms. Breakfast buffet featuring famous handmade "Pueblo Tamales"- with a wide array of other offerings. Complimentary afternoon tea, Wi-fi and parking for our guests, a rare commodity in Downtown Santa Fe! ... more less
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- Also Known As:
- Pueblo Bonito Hotel Santa Fe
- Pueblo Bonito Bed And Breakfast Inn