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“Clean Rooms and convenient location to the highway” 4 of 5 stars
Review of Hilton Santa Fe Buffalo Thunder

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Hilton Santa Fe Buffalo Thunder
4.0 of 5 Hotel   |   20 Buffalo Thunder Trail, Santa Fe, NM 87506   |  
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Breakfast for 4 + WiFi
Ranked #24 of 60 Hotels in Santa Fe
so cal
Level Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Clean Rooms and convenient location to the highway”
4 of 5 stars Reviewed January 1, 2010

We were a group of 4 rooms with adults and children. We all found our rooms to be extremely clean, large, and comfortable compared to other area hotels (those closer to Santa Fe). We enjoyed the indoor pool, fitness room, and jacuzzi. We did not visit the casino. We found the casino to be too smoky for all the adults in the group. We did enjoy the proximity to the Santa Fe restaurants and if you don't mind driving 20 minutes to town to eat, I would definitely recommend staying here. The dining options leave a lot to be desired unless you enjoy buffet style eating. We found things on the buffet to not be of the correct temperature (hot food was cold, and cold food was warm), so we managed to pick items that were either made to order or made our own salads. The breakfast option is very slow and the Starbucks is at the bar and does not offer a full selection of Starbucks items, so do not expect to have that option. There are many stores in Santa Fe like Trader Joes, Whole Foods and others to pick up some breakfast items and keep in your room. The beds were very comfortable and the rooms were very very clean.

  • Stayed December 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTRHiltonManager, William Booth, Director of Front Office Operation at Hilton Santa Fe Buffalo Thunder, responded to this review, January 2, 2010
Thank you for staying with us, and taking the time to share your experience. I will ensure that your comments about the buffet are passed on to the correct individuals. Our Starbucks location is currently at the bar in our lobby, however we are opening a full service Starbucks this spring. We look forward to having you back at our resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,335 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Saint Augustine, Florida
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed January 1, 2010

Our 5th floor suite was amazing--decorated in SW style with 2 gas fireplaces and a huge balcony which, unfortunately, it was too cold to enjoy. Hotel personnel were very friendly and helpful. We stayed 3 days and loved every minute. Creme brulee oatmeal at Mica Restaurant was out of this world!

  • Stayed December 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTRHiltonManager, William Booth, Director of Front Office Operation at Hilton Santa Fe Buffalo Thunder, responded to this review, January 2, 2010
We look forward to having you back during the warmer months so that you can enjoy the balconies and outdoor pool.
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ABQ
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 31, 2009

Our stay here was truly one of the most relaxing, restful, Hotel/Motel experiences I have had. The staff was very pleasant, friendly and helpful. The room was great as was the pool, fitness center and jacuzzi. I am looking forward to coming back soon!

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTRHiltonManager, William Booth, Director of Front Office Operation at Hilton Santa Fe Buffalo Thunder, responded to this review, January 2, 2010
Thank you for your comments, and I am glad that we were able to help you unwind, when you come back you will have to try our Spa.
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Knoxville
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 31, 2009

This hotel was absolutely awesome. Upon driving up to the front lobby I was greeted with an exceptionally well maintained and decorated entrance. Upon checking in the lobby was exquisite; decorated with beautiful southwestern and Indian artifacts. The lobby floor and overlooked a lovely sunken gathering area, and to the left, a beautiful, large fireplace. The staff were all VERY helpful and friendly. The rooms were absolutely perfect; clean and beautifully decorated. The views from my room as the sun rose over Pojaque were magnificent! The price for the hotel was fair and I would highly recommend this hotel to anybody wishing for a nice northern New Mexico getaway. I am sad that I was not able to spend more time at the hotel to enjoy its other amenities, however I will be back very soon on business travel and will definitely stay at Buffalo Thunder.

  • Stayed December 2009, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTRHiltonManager, William Booth, Director of Front Office Operation at Hilton Santa Fe Buffalo Thunder, responded to this review, January 2, 2010
Thank you for staying with us, and sharing your experience. We look forward to having you back when you have more time to enjoy all of the amenities the resort has to offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new mexico
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 31, 2009

The hotel and casino are beautiful, I am looking forward to staying there again in the future.

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTRHiltonManager, w at Hilton Santa Fe Buffalo Thunder, responded to this review, January 2, 2010
Thank you for your comments, and we cannot wait to have you back!
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Colorado
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 25, 2009

From the moment we registered at the hotel, we had a marvelous time. The lobbies are beautiful and our room was large and well appointed. The creme brule oatmeal I had for breakfast was the best I've ever had. What an enjoyable experience.

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Mexico
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 24, 2009

The Hilton Santa Fe Golf Resort at Buffalo Thunder is an amazing culmination of elegance and culture. The building itself is a wonder with first class design and rich history that invites you at every turn. The rooms are nicely decorated, I do wish the rooms shared the same elegance as the rest of the building. It wasn't that bad, but in my opinion you want to feel like a King and the standard room, like any where else was OK. The front desk staff needs to tweak their customer service, it could have been an off day, but once again customers appreciate the red carpet treatment, especially in a very beautiful establishment.

  • Stayed December 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTRHiltonManager, William Booth, Director of Front Office Operation at Hilton Santa Fe Buffalo Thunder, responded to this review, January 2, 2010
I apologize for your experience with the Front Desk staff. If you have time I would like to speak with you about this, my direct line is 505-819-2100.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Santa Fe Buffalo Thunder

Address: 20 Buffalo Thunder Trail, Santa Fe, NM 87506
Phone Number:
Location: United States > New Mexico > Santa Fe
Amenities:
Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Santa Fe
#12 Business Hotel in Santa Fe
#18 Family Hotel in Santa Fe
#22 Romantic Hotel in Santa Fe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Santa Fe Buffalo Thunder 4*
Number of rooms: 1
Reservation Options:
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Also Known As:
Hilton Santa Fe Golf Resort And Spa At Buffalo Thunder
Hilton Santa Fe Golf Resort & Spa At Buffalo Thunder Hotel Santa Fe
Hilton Santa Fe Hotel
Santa Fe Hilton

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