My wife and I spent a night at the Inn at Vanessie this past weekend, and we found it to be pretty charming - though maybe not quite as charming as the tariff would have suggested. While the website was woefully lacking in details such as check-in times, a call to the front desk provided our first pleasant encounter with Vanessie's staff. Every such encounter was pleasant and helpful - the staff is just lovely.
The property is pretty nice, too, though upkeep is a little . . . Santa Fe. :-/ We paid a reduced rate of around $200 for a queen suite (which was upgraded on check-in to a king suite) and continental breakfast the next day. The staff kindly let us check in early so that we could put our things in the room and wander around. The room was large (tho dark - only outside light was from the door which led to the parking lot - we dropped the blinds right away, halogen microlights and a couple of lamps made the inside sort of dramatically moody), done in Santa Fe style with wooden floors, carved wooden doors, a nice little fireplace and banco, two leather armchairs and ottomans, two closets (no safe that I could find) with ironing board, etc., a nice tiled bathroom with a walk-in shower, nice Gilchrist & Soames toiletries, and a very comfortable king bed. The building was solid and quiet, though we could hear some clomping around from the guests above our ground-floor room. It was a pleasant enough space for sleeping and puttering about.
The lock to our room was tricky, though - first of all, it was a goofy, push-button lock that required a code to be entered before the lock would engage in either direction. After entering the code, a large lock knob had to be turned - and our door's lock would not actually engage without a body-weight tug on the door handle while turning this knob. You know, guys, fix the door . . . especially for ground-level rooms, mmm? The plumbing in the bathroom was interesting. Staff kindly warned us that it was a little tricky to get hot water in the sink (which used an at-the-sink water heater) - trickle the hot water for a bit to wake it up and warm it up, then increase the flow . . . but never past halfway. Staff apologized for what they explained was old plumbing . . . but this was just moments after telling us about the recent renovations to this particular room. Huh? I looked under the sink and saw the most hysterically jakey plumbing job ever (see pic) leading from the drain to the wall. Some of the sidewalks are crumbling, some external lighting sconces are askew (I wanted to straighten them), and the parking lot asphalt is rough . . . but the potted plants throughout the property are lovely and the paint job seems bright and new. (The place is perfectly easy on the eyes.)
Parking gets pretty crowded, but is free and sufficient. There's a (perfectly fine, not outstanding) continental breakfast that's included with the room, served over at the restaurant (which looks like it's due for some cleaning and maintenance - dusty, crumby floors, less-than-stainless kitchen equipment in the kitchen section of the room, an odd string hanging from the vigas and the thermostat appears to have been torn from the wall). Again, staff is very pleasant. WiFi is provided gratis and is a little odd - there appear to be several wireless routers set up throughout the property, and one has to log into whichever is strongest. It's a little sketchy at the restaurant, and - in fact - I had to change the router I was using in my room when the first one disappeared.
Anyhow, the entire Inn at Vanessie experience was pleasant enough - but considered with the price charged and the maintenance issues, it's hard to jump up and down about the place and I feel that takes it down from four to three stars. If you're looking for a quiet and convenient (you're a couple blocks further from the Plaza than at say, St. Francis or Eldorado . . . but the Inn at Vanessie is correspondingly quieter and more tranquil) property in Santa Fe, this will do it. And it's reasonably nice . . . but it's by no means _luxurious_ and I think it's priced higher than it ought to be compared to similar properties in the area.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.