The person with whom I was traveling made the reservation, and the hotel was different from what I had anticipated. I assumed there would be a swimming pool, but the absence of one turned out not to be an issue. We were busy, and didn't have time to be sitting by a pool. The included daily breakfast was very good, and I found all the staff to be extremely friendly and helpful. Kim at the front desk went out of her way to answer questions, obtain reservations for the shuttle to the opera, and print our airline boarding passes. I would definitely stay there again.